Trusted Agent profile · London
★★★★★
1,959 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,959 reviews on two platforms, including 189 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotCharlotte Maclean - Outstanding Customer Service
Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.
Thank you so much for your kind words. Its has been a pleasure working with you. Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte
5/5
TrustpilotDebbie in renewals
Debbie in renewals - credible, trustworthy agent. I greatly benefit from her experience. Highly recommended services if you are facing rent renewals in London.
Jong-woo, I really appreciate your lovely feedback! Thank you so much.Have a wonderful day 😊Kind regardsDebbie020 7985 9998
5/5
TrustpilotTrue Professionals
Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.
Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!
5/5
TrustpilotGreat Personal Service
We have recently purchased two properties, on both occasion Knight Frank was represented by a My George Bourne-Arton on each and every occasion we have received great service and our needs and wants have always been met.
Gary, thank you for taking the time to leave a review. It was a pleasure to work with you over these two deals, hopefully we can work together again soon. Best, George
5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
5/5
GoogleI purchased a property recently with Knight Frank Wapping as the selling agent. Customer service was amazing. Massive credit goes to Lee O'Neill who was so accommodating whilst remaining professional at all times. He helped to make the process as stress free as possible for me. Thanks Lee! 👍🏼 …
5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
5/5
TrustpilotExcellent service
Chanel and Daisy at St John's Wood Lettings helped me in renting my apartment. I was impressed by the professional service that I received, the promptness in coming back to my questions, but most importantly the effectiveness in securing a tenant for me. I will highly recommend Knight Frank.
Thank you Angelos, it is a pleasure working with youKind regardsChanel
5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
5/5
GoogleMark has been brilliant at helping us buy our flat in Wapping- even when things went a bit pear shaped towards the end! But advice from Andrew in Finance got the whole transaction through, so we are very grateful to the whole team. Just the boxes to unpack now....!
5/5
TrustpilotVery good property management and…
Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them
Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina
5/5
TrustpilotHi Brigette,
Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma
Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette
5/5
TrustpilotFantastic experience!
We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.
Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines
5/5
TrustpilotA very efficient service
A very efficient service. Staff at Knight Frank is solution oriented and responsive, acting swiftly between landlord and tenant. Highly recommended.
Thank you very much Goran, we are always here to help. I hope you are happy in your property. Very best wishes, Alice
5/5
TrustpilotBrigette from Renewals handled the…
Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.
Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette
5/5
TrustpilotOllie Hayden Marla
Ollie Hayden Marla, Associate Senior Negotiator at Knight Frank, exemplifies unparalleled professionalism, presenting us with the best properties in Belgravia on the most favorable terms, always prioritizing and meticulously attending to his clients' every need.
Thank you so much for your kind words, it was a pleasure to work with you. If there is anything I can help with in the future, please do not hesitate to get in touch directly.Kindest Regards, Ollie
5/5
TrustpilotLiam at knight frank changed our…
Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase
Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!
5/5
TrustpilotEhteshaam Ahmed in the Knight Frank Accounts Department…
He continues to give a very efficient service. He went to the trouble of ringing me back in response to my email to explain the position clearly with one of my tenant's accounts. Very reassuring.Geoffrey Taunton
Thank you for your kind words. I'm delighted to hear that you are satisfied with the service provided. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
5/5
GoogleKnight Frank and Sam Taylor did an excellent job of facilitating an international letting for my wife and I. They were thorough and patient with all our naive questions, and in the end, we are thrilled with our new apartment.
Thank you Matt. It was a pleasure helping you and your wife move to London. I hope you enjoy your stay! Sam
5/5
TrustpilotClare Griffiths is superb
Clare Griffiths (Sales Progressor) was superb. She worked so hard at getting us to exchange. She knew what was going on throughout the whole chain, and was probably the only reason why the whole thing didn't fall apart!
Thank you for your comments, it is most appreciated, and I am so happy we got there in the end.Best wishes,Clare
5/5
TrustpilotRecommend Vinnie from Renewals
Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.
Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie
5/5
TrustpilotIve been a tenant for around two years…
Ive been a tenant for around two years and I always find that KF are knowledgeable and responsive to all my queries. It’s a pleasure working with such a professional company
Thank you ever so much for leaving such a kind review.
5/5
TrustpilotSpecial thanks to Josh Ward-Brickett
My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.
Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh
5/5
TrustpilotExcellent rental renewal job
Great job in getting a smooth renewal of the rental agreement from Brigitte in renewals at the Chelsea Office. Outstanding through the whole process!
Dear MicheleThank you for your feedback. It was my pleasure assisting in the renewal and pleased we achieved a good result.Look forward to working you again.Kind regardsBrigette
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