Trusted Agent profile · London
★★★★★
1,959 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,959 reviews on two platforms, including 189 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotKnight Frank means super-efficient and…
Knight Frank means super-efficient and super-effective! Simon Biddulph sorted out any hitches in no time; and his team were super-pleasant to work with. Thanks again KF!
Thank you very much for your kind review. We are glad you are happy with the property and service provided. Should you need any further assistance, please do not hesitate to get in touch. Best wishes, Simon
5/5
TrustpilotMy agent (Louna) is incredibly friendly…
My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.
Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna
5/5
TrustpilotVinnie from Renewals
Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.
Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie
5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
4/5
TrustpilotJosh Ward Bricketts initiative and…
Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.
Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh
5/5
TrustpilotProfessional
With the viewings of our property we thought the agents showing people around were very nice, friendy and professional, It was good that we could rely on them to do the job well.The senior negotiator was very easy to work with when discussing the sale of our house, good at progress chasing, also found a gardener to help us out.He seems very well respected by other agents and our solicitor.
5/5
TrustpilotI would like to thank the Knight Frank team
I would like to thank the Knight Frank team, namely Millicent Finch, Nathalie Stocker and Kim Brooke, for their kind assistance. Reliability, honesty, accuracy and professionalism - these are the qualities that distinguish these wonderful people.
It was an absolute pleasure assisting you with your move. We wish you both all the very best in your new home and hope to assist you again soon.Kind regards,Kim, Millicent and Nathalie
5/5
TrustpilotJared from Hampstead letting office…
Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended
Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared
5/5
TrustpilotVinnie
Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.
Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie
5/5
TrustpilotBrigette from Renewals at Knight Frank
Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.
Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette
5/5
TrustpilotVery pleased with the service from…
Very pleased with the service from Patricia in the head office who has been dealing with our tenancy deposit dispute. She has always been quick to respond and very fair through lots of ups and downs during negotiations.
Thank you for your kind words Toby. I am pleased we were able to get everything sorted. Thank you.
5/5
TrustpilotI had a really good experience…
I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!
Thank you Samantha for your kind review. Knight Frank Canary Wharf
5/5
TrustpilotEhteshaam Ahmed provided prompt and…
Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!
Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam
5/5
TrustpilotSummer White of Knight Frank was very…
Summer White of Knight Frank was very helpful, diligent and professional. And Knight Frank as a whole have been amazing. Have had bad experiences in the past with other agents, so this was a breath of fresh air
Dear Alade, thank you so much for your kind review. I do hope you love your new home!Thanks, Summer
5/5
TrustpilotKF property management
Very sad to hear Katie will be moving on. She has been a fantastic property manager doing the simple things perfectly. Responsive, understanding, accountable and professional. It’s the individuals as much as the firm and wish her all the best
Thank you so much for your kind words, it has been a pleasure working with youKatie
5/5
TrustpilotExcellent service
I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.
Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin
5/5
TrustpilotMandy Hodgkinson at KF is exceptional
Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.
Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy
5/5
TrustpilotSouth Ken Flat
Nicole Jackson in the South Kensington branch handled the purchase - she did a fantastic job, diligent and responsive.
Thank you for your lovely review.It has been a pleasure working with you, and we wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team
5/5
TrustpilotExcellent Property Management
Phillip Dunn, our property manager, is extremely supportive and very quick to response. So far we have had a great experience and would definitely recommend Knight Frank.
Thank you so much for your kind words; we were glad to be of help. Enjoy your new apartment. Ellie, Omar and Phillip
5/5
TrustpilotSmooth renewal process
great tenant services, with prompt replies and attention to detail. Brigette from Renewals took care of my file and everything went very smoothly!
Dear GabrieleThank you for your feedback and it was a pleasure assisting you with the renewal. Kind regardsBrigette
5/5
TrustpilotVinnie from renewals have been…
Vinnie from renewals have been brilliant with his service and communication. We got the renewal done within 48 hours without any hassle. It was very smooth and easy. He is brilliant at his communication which is great 😊
Dear Saniya,Thank you for your kind words.It has been a pleasure to assist you with the renewal of your tenancy.Kind regards,Vinnie
5/5
TrustpilotThe company is very easy to work with…
The company is very easy to work with and they respond to any of my concerns or messages very quickly and efficiently.
Thank you for your kind review! Knight Frank
5/5
TrustpilotKnight Frank Lettings - Summer
We have been working with Summer at Knight Frank to lease high-end residential properties for our company, and we are very pleased with her service. Summer has consistently demonstrated proactive communication and has the ability to secure quality tenants which has made the process a positive one.
5/5
TrustpilotExcellent Service from Okjana Aliaj
Okjana has been a breath of fresh air helping us manage our property. She is always responsive, helpful and goes the extra mile to ensure issues are addressed and solved. Thanks for all the on-going support!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
