Trusted Agent profile · London
★★★★★
1,959 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,959 reviews on two platforms, including 189 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service from Okjana Aliaj
Okjana has been a breath of fresh air helping us manage our property. She is always responsive, helpful and goes the extra mile to ensure issues are addressed and solved. Thanks for all the on-going support!
5/5
TrustpilotKind and Helpful
The team at Knight Frank have consistently gone above and beyond. They are incredibly helpful, thoughtful, understanding, and proactive.It's been an absolute pleasure working and interacting with them.
Thank you very much Andre, for you kind words. I will continue to devote myself to delivering satisfactory customer service to you as my client. Thank you once again.Best wishes,Henry
5/5
TrustpilotExcellent Tenancy Renewal Service
Vinnie in renewals managed our tenancy renewal process excellently. He responded to our queries professionally and quickly, sensitively handled our concerns and secured an outcome that we were really happy with.
Dear Al,Thank you for the lovely review.All the best in your home.Kind regards,Vinnie
5/5
TrustpilotIona was helpful and accurate
Iona was helpful and accurate. Best experience I have had so far with a real estate agent!
5/5
TrustpilotReally professionals
Really professionals, higly comptent, reactive, helpful and trustworthy. It's a first class level of service for anyone moving to london and looking for a property. They have found the perfect home for me. I greatly recommand.
Thank you so much for leaving a review; it is hugely appreciated. Wishing you all the best in your new home!Ellie
5/5
TrustpilotWe just bought a house through the…
We just bought a house through the Moretón in marsh office. All the estate agents were super helpful and transparent. Really enjoyed working with them. Would highly recommend.
Thanks for the review Will, I am delighted that you had good experience with us. Best wishes with the new home. Leigh and the rest of the team
5/5
TrustpilotVinnie from Renewals may be new in this…
Vinnie from Renewals may be new in this office. First time assisting in our rental renewal. He is helpful and fast in getting things done.
Dear Christy,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotDan from Renewals
Dan from Renewals handled our renewal very well. He was pro-active , responsive a good listener and always polite .
Thank you for your kind words, it was a pleasure assisting you.Kind regards,Dan
5/5
TrustpilotExcellent service from Ann-Marie
I receive a reliable, prompt, and professional service from Knight Frank's lettings and property management department in London.
Hi Asish,Thank you for your kind words, always a pleasure working with you.Kind regards,Ann-Marie
5/5
GoogleJad helped me a lot with finding the property and making the contract. He always replies to every message very quickly and answers even the small questions!
Hi Kayla, Thank you so much for the lovely review, I hope you enjoy your new home. Please let me know if you need anything during your tenancy! Best Wishes, Jad
5/5
TrustpilotGreat experience working with the…
Great experience working with the company and Vinoath Selvakumar in particular. He was very helpful in helping me renew my tenancy agreement. Appreciate his responsiveness and professionalism at all times. Thank you so much
Dear Tanya,It was a pleasure to assist you.All the best for the future.Kind regardsVinnie
5/5
TrustpilotGreat Experience
Excellent service from Louna Del Barrio and Oliver Hepplewhite, professional, attentive, and made the entire process smooth and hassle-free!
Dear Mr Liu,It was a pleasure helping you with the rental of your property. We hope to work with you again soon.Best wishes,Oliver and Louna
5/5
TrustpilotAbsolutely brilliant to deal with
Absolutely brilliant to deal with. From the offset, Marie and Peter have been incredibly helpful, courteous, most knowledgeable and utterly professional. Best agents I have ever used. Thank you so much for all your help and support.
Thank you so much for the kind review. It was a pleasure working with you, and please do not hesitate to reach out if you need any assistance in the future. Marie and Peter
5/5
TrustpilotThanks a million Ellie
The whole team was exceptionally helpful and supportive. Can't recommend them enough.Very high level of professionalism and outstanding communication.
Thank you so much for leaving a review, Amir. It is great to receive this feedback and I am pleased we could help you find a property to rent.ThanksEllie
5/5
TrustpilotGreat Estate Agent
Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .
Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam
5/5
TrustpilotTom Watts “AMAZING” estate agent
Tom Watts “AMAZING” estate agent, can’t thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience
It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom
5/5
TrustpilotI highly recommend Knight Frank to all…
I highly recommend Knight Frank to all my friends. They are honest and so professional. It is the third year that I get service from them. Believe me, they are amazing and trustable. I'm going to have my first mortgage with them as soon as possible.
5/5
TrustpilotVioletta Terlikowska very helpful
We act for some landlords who let through Knight Frank.We have recently been liaising with Violetta Terlikowska a Client Accountant at Knight Frank. She has been extremely helpful and efficient and a pleasure to work with.
Thank you for your kind words Linda, I am always happy to be of assistance. Violetta
5/5
GoogleExcellent Service. Provided good support and responded quickly to any issues - Thanks Jane.
Thank you very much for your kind review.
5/5
GoogleI purchased a property recently with Knight Frank Wapping as the selling agent. Customer service was amazing. Massive credit goes to Lee O'Neill who was so accommodating whilst remaining professional at all times. He helped to make the process as stress free as possible for me. Thanks Lee! 👍🏼 …
5/5
TrustpilotThanks a lot for helping me to find a…
Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))
Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank
5/5
Googlethe agent I meet is Jad Zouhbi and he is really nice , patient and professional. Thanks to his help, I found a house I really like.
Hi Ziyi, Thanks so much for the kind review, it means so much. Good luck with all your studies! Best wishes, Jad
5/5
TrustpilotGreat Working with Jocelyn Wang
I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.
Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.
5/5
TrustpilotEmma Soanes
Emma Soanes provided excellent property management services in her time looking after my apartment in SW6 (London). He comms were timely and she came to me with solutions rather than problems.
Thank you for your lovely review Rob, it was a pleasure to manage your apartment and I will still be at Knight Frank should you need any assistance in the future!Emma
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