Trusted Agent profile · London
★★★★★
1,949 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,949 reviews on two platforms, including 189 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotRenewal with Knight Frank
Brigette from Renewals at Knight Frank provided exceptional service that truly stood out. Her professionalism, attention to detail, and dedication made the entire process seamless and stress-free. She was responsive, knowledgeable, and went above and beyond to ensure everything was handled perfectly. Highly recommend Brigette for her outstanding support!
5/5
TrustpilotWe dealt with Laura Eaton for our first…
We dealt with Laura Eaton for our first tenancy with KF and she had been first class. Great communication and empathy would highly recommend quick to respond drop out queries and great follow up. Well done Laura.
Thank you Bridgeen, it has been a pleasure to assist you and Howard, I hope all goes well with the unpackingKind regardsLaura
5/5
GoogleIt was a pleasure to work with Kim Williamson and Knight Frank in the lead up to exchange on our property. Kim was very responsive and proactive on our behalf, diligently working to liaise between both the Seller's and our solicitors and always keeping us updated with what was going on. There were several complications that arose due to communication issues between the solicitors and delays on the part of the managing agents, resulting in a high level of stress for all parties involved. Kim conscientiously followed up with all of the parties and devised a work-around solution to ensure that we could exchange on time. Our overall experience with Knight Frank has been very positive and we would be happy to recommend both Kim and Knight Frank to our friends.
Thank you for your kind words
5/5
GoogleHappy to recommend Lee O'Neil at Knight Frank without hesitation after buying a flat with his considerable help. Lee clearly knows the market and the Wapping area extremely well but what stood out for us was Lee's activity - very busy but very accessible and constantly looking to push things forward and make the process as easy as possible for us and the sellers. When the deal hit a potential problem near the end Lee was calmness personified and wonderfully pro-active. Very professional and a pleasure to work with in getting our purchase over the line. Highly recommended.
Thank you very much for your kind words.
5/5
GoogleAxel from the get-go was the perfect letting agent. He was very smiley, introduced us to staff in the building, showed us the apartment with panache and was generally a great guy! After his holiday he responded promptly and fully to our incessant emails. In short he was a true consumate professional. KF are lucky to have him!
Thank you Denis for your review, has been a pleasure to find the right property for you both and I look forward to seeing you around Wapping. Kind regards, Axel
5/5
GoogleJad helped us with a recent search in Wapping - we found him very professional, on top of the detail of all of the properties and with a good knowledge of the area. Never in “sell” mode which we found refreshing and helped to show the agency in a good light. Would recommend.
Hi Simon, Thank you so much for your kind review. I wish you all the very best with your new tenancy! Best regards, Jad
5/5
TrustpilotImpressive service
Searching for a rental apartment in London is always a challenging task. We were fortunate to have met Walid Javadi, who demonstrated exceptional service, professionalism, and most importantly, participation in solving the problem that we faced. We will remember this moment thanks to Walid and Knight Frank.
Dear Oleg, A sincere pleasure to be your trusted advisor in finding your new home. I am glad we managed to get everything across the line in time, and very much look forward to a long-standing relationship between us.Best,Walid
5/5
Trustpilot2024 Renewal with Vinnie
Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.
Dear William,Thank you for the lovely review.It was a pleasure to assist you in the process and thank you for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotCustomers Service at its best.
We unfortunately experienced many delays with our sale process with various issues down the chain.But of huge importance is the fact that the property we were purchasing was being marketed by Knight Frank who were very supportive especially when one considers they were not our selling agents; but representing the sale of the property we planned to purchase. One lady in particular Fiona was remarkable who kept tabs with each and every movement and was giving updates regularly and being extra mindful of how delicate and stressful the situation had become. If you are looking to sell your property go with Knight Frank, customer service above and beyond!!
5/5
TrustpilotWe recently purchased our house through…
We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.
Many thanks for taking the time to leave a review. It was a team effort with yourselves to get this across the line. We hope you will be very happy in your new home.
5/5
TrustpilotI greatly appreciated working with…
I greatly appreciated working with Vinoath (Vinnie) Selvakumar. He was prompt in his responses to my numerous inquiries throughout the duration of our clients tenancy renewal period. Vinnie was very professional in all our dealings and Knight Frank is luck to have him as a representative for their organization.
Dear Brad,It was a pleasure to assist you in your client’s renewal.Thank you for the kind words, greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotKavita and Katie are great.
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie
5/5
TrustpilotThe contract renewal process was smooth…
The contract renewal process was smooth and professional. I appreciated the information provided on the new legislative changes. Brigette from renewals was especially outstanding
Dear Yarkin Thank you for your feedback. It was a pleasure assisting with this year’s rent review. Kind regards Brigette
5/5
TrustpilotExcellent service from Knight Frank
Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.
Thank you for your kind words Maryam. It has been a pleasure to assist you with your renewal and to manage your property. Please don’t hesitate to contact us should you require any further assistance.Regvita and Charlotte
5/5
TrustpilotExcellent Experience
I worked with the Knight Frank team to get my property marketed and rented over the last few months. I interacted with a number of their team members (Zara, Stefanie, Allan- Ongoing Property Manager) during this time and found them all to be very professional and responsive to my needs. I genuinely felt they were looking out for my best interest and not simply trying to find any tenant. I would recommend their services to a potential client.
Thank you for your kind words Jumoke, and it was a pleasure finding you a tenant.We look forward to continuing to work with you. All the best,Kavita and the Ascot team
5/5
TrustpilotSummer White - helpful and responsive in our Lettings process
Summer was really helpful when arranging to view the property with my partner and following this, she was has been very responsive in facilitating the process of letting the property. Thanks for your help so far Summer!
Dear Steph, thank you for your kind words, I am delighted to have found a great home for both of you. Best wishesSummer
5/5
TrustpilotExcellent service from Knight Frank
We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.
Dear Julien and Mervy, Thank you for your kind words. It was a pleasure helping you on this occasion. Best wishes,Louna
5/5
TrustpilotJamie Vass
Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin
Thank you Gavin. It was a pleasure assisting you and I do hope everything is going well. Thank you again. Jamie
5/5
TrustpilotExtremely professional and helpful…
Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat
Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin
5/5
TrustpilotHighly Professional, Many Thanks
Five Stars for the highest standards of professionalism. Many thanks to Vinnie from Tower Bridge especially, who has a brilliant knowledge of the market, is highly efficient and makes the hard task of finding a property in London go smoothly. Knight Frank are well organised, and extremely helpful in every step of the process.
Dear Lila,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
5/5
TrustpilotOmar Areef is the best real estate…
Omar Areef is the best real estate agent ever; extremely helpful, responsive, and always with a good attitude and positive energy. He helped me find and secure my current home, which is better than I even imagined and hoped, taken from a virtual tour. Thank you so much!
Thank you Wan Lin for your fantastic review. It was a pleasure working with you to find you your new London home! Kind regards, Omar
5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
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Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
