Knight Frank Lettings reviews in London

★★★★★ 5/5

Trustpilot

Louie-Mae and the team provide a very…

Louie-Mae and the team provide a very professional, responsive, and (amazing for a landlord) fun experience to us as tenants in Trinity Church Square, SE1. Louie-Mae and the Knight Frank team respond quickly to our needs and really try to look after the community in a holistic way. It's a pleasure to work with them.

Charlie · 28 September 2023

★★★★★ 5/5

Trustpilot

Just amazing

Just amazing! Worked with Summer White on renting out one of our properties. Not only did she over deliver but she made us feel important, valued and listened to what we wanted. Tailored service from an amazing group. Would not recommend highly enough!

RAHUL · 6 June 2024

★★★★★ 5/5

Trustpilot

Renting with Knight Frank - Very good experience

I rented a flat with Knight Frank and had a very pleasant and smooth experience thanks to Christopher Robson. Chris has been really great through the whole process, so professional, efficient, helpful and reliable. He made my life so much easier by being clear, transparent, available and fully committed to his work. I have been a tenant for many years and can say with no doubt that Chris has been the best agent I have ever had to deal with. Thank you again and will definitely recommend Knight Frank services.

Melina · 10 March 2020

★★★★★ 5/5

Trustpilot

Charlotte has been amazing and has…

Charlotte has been amazing and has helped us with our renewals with ease. She was very prompt with her emails and negotiated really well on our behalf. It was a relatively easy and quick process - all thanks to Charlotte!

Neha · 25 July 2024

★★★★★ 5/5

Trustpilot

Brilliant Louna Del Barrio!

Louna has demonstrated exceptional qualities from first contact through to my moving in. She offered an outstanding service in every possible way. Super available, super responsive, diligent, taking initiatives when spotting potential issues ahead. Very good communication and social skills as well, keeping me informed every step of the way, in a warm and friendly manner. I would add she also manifested great people and project management skills, efficiently juggling with the different parties involved. I would trust her with my projects and recommend her any day.

Emilie · 29 November 2024

★★★★★ 5/5

Trustpilot

Timely and Thoughtful Service

We worked with Charlotte Mackintosh over the 2 years of our tenancy and she was very responsive and nice to work with. Our flat had a number of issues and she was able to help us navigate them in a timely manner.

Not · 18 June 2024

★★★★★ 5/5

Trustpilot

Walid is a an asset on a rental journey

I would like to start by saying I would a 100% recommend Walid. He goes above and beyond his scope of a letting agent. Walid ensures that the moving process is smooth and ensures that the delivered property meets the standards that he has set….which are high.

Susie · 13 March 2024

★★★★★ 5/5

Trustpilot

Brigette from renewals

Mr. Brigette Bulan is very sincere and enthusiastic. He is the most reliable partner who always prepares the best solution for his clients and achieves it successfully. I would like to thank him for all his excellent support and recommend him to everyone.

Amy · 29 May 2024

★★★★★ 5/5

Trustpilot

Knight Frank keeps performing

Knight Frank and its team has always delivered quick and helpful advice and services. Brigette from Renewals has provided first class support, advice and execution of the tenancy renewal contract, which was signed and completed very swiftly. Keep up the good work

JP · 22 January 2026

★★★★★ 5/5

Trustpilot

Renting with Walid

Walid has been great and it has been a real pleasure to deal with him. He negotiated on my behalf with the landlord fairly and has been available to accommodate my requests to the extent those were feasible. One of the best experience I had with real estate agents in London.

Domenica · 15 December 2023

★★★★★ 5/5

Trustpilot

The whole process of selling our property

The whole process of selling our property was a pleasant one.

Chris · 9 September 2026

★★★★★ 5/5

Trustpilot

Writing regarding Allan McSween who was…

Writing regarding Allan McSween who was an absolute professional in every regard. He dealt with a deposit dispute promptly and efficiently, with the utmost courteousness and was more than willing to help- as well as displaying experience and fairness. A real pleasure to work with him. Thanks Allan.

Donna · 16 February 2024

★★★★★ 5/5

Trustpilot

Dear Nadine and Lizzie,

Dear Nadine and Lizzie,I got the welcome hamper!Your service is very thoughtful. The details are in place! Today is the happiest day since I checked in! Thank you very much for your help! Best wishes,Amber

Amber · 7 October 2024

★★★★★ 5/5

Trustpilot

Professional, friendly, non-pressurised service from KF

We have recently purchased a flat through Dan Cowling in the Chelsea office of Knight Frank. Dan was a friendly, calming presence throughout the transaction, never pressurising us to make decisions, and providing helpful, patient and professional advice. He was a very effective communicator between us and the vendors, which proved invaluable. We are very grateful, and highly recommend Dan and KF.

Nicola · 20 December 2024

★★★★★ 5/5

Trustpilot

So happy with Sophie

I had a very smooth and satisfied experience with all processes that Sophie has delivered. She is very positive and patient when I met an unexpected situation and found the solution through her profession. She is good at liaising with landlord and other managing companies, instructing me through stages, checking property and fitting in my move in date. She is also very communicative and detailed, I really appreciate her work to make my renting experience a happy one.

Dianting · 20 December 2024

★★★★★ 5/5

Trustpilot

Inés Santos was a wonderful agent who…

Inés Santos was a wonderful agent who helped us find a lovely flat. Unlike many other agents she was great, not pushy at all, very supportive and informative. I’m very impressed with the professionalism and quality of service at Knight Frank, it’s at another level!

Steph · 12 April 2024

★★★★★ 5/5

Trustpilot

Very helpful and professional

Stefanie from Knight Frank helped us to move into our rental property with great professionalism, a friendly manner and kept in touch with us with all latest updates. Daisy was also very helpful. I would recommend Knight Frank to anyone who needs to move. Thank you for a smooth transition and for being so helpfulMaria

Maria · 30 August 2023

★★★★★ 5/5

Trustpilot

I had a fantastic experience renting a…

I had a fantastic experience renting a new apartment with Louna. They were professional, responsive, and truly dedicated to finding the perfect place for me.Louna understood my needs and preferences, showing me several options until we found the ideal apartment. Their knowledge and attention to detail made the process smooth and stress-free.I highly recommend Louna to anyone looking for a new home. Thank you for helping me find my perfect apartment!

Caden · 30 July 2024

★★★★★ 5/5

Trustpilot

Great all round service, a second time

I have used the Knight Frank team in Bath (Francesca Leighton Scott, assisted by Steve Dean and Phoebe and Florence) on the sale of my village cottage. It is my second time working with this team and the service has been every bit as good as previously, tailored for the different style of property and type of buyer. As previously, the essence of the property was well understood by Fran and Steve, brilliantly captured in photos and text, and conveyed successfully to the market. Great communication and strategising throughout, culminating in a sale at the asking price. Who could ask for more? Highly recommended.

Tim · 18 November 2024

★★★★★ 5/5

Trustpilot

Well done Jade!

Highly recommend Jade at Kensington branch - we found her to be very efficient, personable and reliable. She is a great communicator and has helped us to achieve a very smooth sale.

SF · 16 November 2024

★★★★★ 5/5

Trustpilot

Great - responsive and professional

Great support and professionalism throughout our tenancy. Highly recommended

Jess · 17 September 2026

★★★★★ 5/5

Trustpilot

Efficient and smooth admin under…

Efficient and smooth admin under supervision of Liv Papps

Tufan · 16 September 2026

★★★★★ 5/5

Trustpilot

A wonderful experience

Summer was incredibly helpful and flexible while we were searching for a rental property. She was excellent at communicating via email, phone and WhatsApp. I felt as though Summer genuinely cared about finding us a home, which was very refreshing.

AR · 1 July 2024

★★★★★ 5/5

Trustpilot

Renewal with Knight Frank

Brigette from Renewals at Knight Frank provided exceptional service that truly stood out. Her professionalism, attention to detail, and dedication made the entire process seamless and stress-free. She was responsive, knowledgeable, and went above and beyond to ensure everything was handled perfectly. Highly recommend Brigette for her outstanding support!

Matt · 26 May 2025