Knight Frank Lettings London reviews

★★★★★ 5/5

Trustpilot

Great Experience with the Knightsbridge office

Had a fantastic experience letting my property through the Knightsbridge office. Melissa and Omar are fantastic representatives for Knight Frank, displaying a high level of professionalism while delivering a personal service. No question or complication is a burden to them. Having previously let my property through a competitor my experience with Melissa and Omar has been night and day. Couldn't recommend more!

Misha · 21 November 2023

★★★★★ 5/5

Trustpilot

Zuzanna Zych - London

Zuzanna Zych gave us a lovely tour of apartments in The Sessille and was a great help in guiding us to a decision when we were undecided.Zuzanna was honest without putting pressure on, helpful and accommodating A delight to work with!

Robert · 8 December 2024

★★★★★ 5/5

Google

Working with Jad Zouhbi based in Wapping has been a delight from start to finish. Having been a Landlord for over 30 years its good to have professionals on side.

Mark · 1 May 2025

★★★★★ 5/5

Google

I rented a flat with Knight Frank and the experience was great all the way! Special thanks to Peter Pietrzak as he was exceptional throughout the process from selecting the best flat until getting the keys: great communication and clear expectations on the steps were given. He went above and beyond!

Raluca · 28 June 2024

★★★★★ 5/5

Trustpilot

Anonymous Client

During my time of finding a property with Knight Frank, Ms Louna Del Barrio has been assisting me in looking for the perfect home. Her professional and enthusiatic style has left me with very deep impression. It is a really nice experience.

ME · 20 November 2024

★★★★★ 5/5

Trustpilot

Super landlord experience

Always super responsive in engaging with building management. Chervon is our Property Manager and always responds same day. Most recently she arranged maintenance on site same day for a minor issue and resolution by the following weekend. She always checks up to make sure everything is ok so makes you feel well looked after.

Consumer · 2 May 2024

★★★★★ 5/5

Google

Great experience with Axel Castillo at Knight Frank Wapping. He really understood what I was looking for and helped me find exactly the right place in Wapping, even sourcing an off-market option. Very professional, responsive, and a pleasure to deal with throughout. Highly recommend.

Gerald · 26 March 2026

★★★★★ 5/5

Trustpilot

Jamie-Leigh was nothing short of…

Jamie-Leigh was nothing short of amazing. Jamie-Leigh has been incredibly professional, responsive and helpful throughout our relationship with her. She has always answered queries quickly and accurately and done her best to make the process seamless and easy for us. I wouldn’t hesitate to recommend working with her whether you are a landlord renting out your home or a tenant looking for somewhere new to live.

Michelle · 28 July 2023

★★★★★ 4/5

Trustpilot

Finding an apartment in West London

The staff at Knight Frank was very helpful and professional.My Lettings Negotiator was Molly. She was very attentive to my needs, very responsive to the various questions and queries that I had and helped to make my overall experience of finding a nice apartment, as smooth and seamless as possible.

Thouvia · 5 July 2024

★★★★★ 5/5

Trustpilot

Working with the agent

Working with the agent - Omar Areef was a truly exceptional experience. His professionalism, expertise, and dedication surpassed my expectations. He guided me seamlessly through the process. Good negotiation skills and willingness to go the extra mile were impressive. I highly recommend Omar for anyone seeking a trustworthy and dedicated property agent. Thank you for the outstanding service!

Dino · 1 February 2024

★★★★★ 5/5

Trustpilot

Beth Tighe is a joy to deal with

Beth Tighe is a joy to deal with. As a Corporate Relocation Manager she knows the expectations my assignees are looking for and always delivers to offer me expcectional properties. Beth is on time, knowledgeable and professional. Thank you Beth.

Gabriella · 11 December 2024

★★★★★ 5/5

Trustpilot

Excellent service

Helen Waddilove and the team at Knight Frank Stow could not have been more helpful, professional and knowledgeable when it came to selling our house. They had the right strategy, the right price and when we got a buyer, they kept us informed all the way through and acted brilliantly on our behalf. Huge thanks for making the process as easy as possible!

ALM · 4 October 2023

★★★★★ 5/5

Trustpilot

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to Beth at Knight Frank at the Esher branch . Beth has been polite reliable not pushy just completely pleasant and totally conscientious in helping us find the rental we needed , any questions I had she answered immediately.. our experience has been just perfect… really lovely young lady a credit to KF Thank you

David · 7 September 2023

★★★★★ 5/5

Trustpilot

Excellent professional service

Natalie was excellent to work with. She was professional, helpful and responsive to all requests, and understood my needs when finding a rental property. She was fair and honest through the process and didn't pressure me to do anything I was not comfortable with. She also checked in with me pre and post move to make sure everything went smoothly. Very satisfied with the experience.

Fran · 12 August 2023

★★★★★ 5/5

Trustpilot

Great agents who made it happen!

An amazing service from all the Esher team, but especially Maisie who was on the ball throughout the whole process helping to ease the stress out of selling and purchasing. Efficient, professional and approachable throughout - I can’t recommend Knight Frank enough.

Pippa · 6 November 2024

★★★★★ 5/5

Trustpilot

Long Time Satisfied Client.

KF Hampstead has looked after the letting of our property and the management thereafter for the past 26 year. The property went out on let last week in a deal negotiated by Mumzad Soobhany and his team. Whilst the property was vacant it was under the caring management of Michelle Henry, Senior Property Manager at KF.

GC · 6 March 2024

★★★★★ 5/5

Trustpilot

A good renewal

I have been with KF for a number of years now and recently, Debbie Pinkham of the Hampstead office has been very helpful in arranging a renewal with my tenants. She was responsive and speedy. Thank you very much, Debbie and the team!

Mark · 21 October 2024

★★★★★ 5/5

Trustpilot

Excellent client focus

We recently sold our property in Epsom and appointed Knight Frank to act as sole agents. Maisie Bywater and team were absolutely terrific. Right from the start the communication was excellent. Very professional approach, proactive interaction, and a wonderful “non-sales” type way of working where Maisie made us feel like she genuinely cared about us and not just the commission. I would highly recommend.

Will · 30 August 2023

★★★★★ 5/5

Trustpilot

We thought Knight Frank Esher were…

We thought Knight Frank Esher were terrific! Amanda Lamble (and Adam Burlison ) were on top of all the details and very helpful and very responsive sorting out "teething issues" and getting us over the line to exchange and completion in good time.

Christopher · 18 October 2024

★★★★★ 5/5

Trustpilot

Katie has been amazing!!

Katie has been amazing! So easy to contact and arrange a viewing, supported us with our offer and helped us secure our dream place! She’s super easy to reach and explained the process to us thoroughly. Couldn’t have asked for a better agent!

Megan · 17 October 2024

★★★★★ 5/5

Trustpilot

Rachel Hancock there when action was needed

We were not actually the client of Knight Frank, but wanted to comment on the staff who were always available and extremely helpful in assisting us. Especially Rachel Hancock of the Clifton Branch in Bristol. Her persistence, knowledge and advice were major contributions in allowing a complicated chain of transactions to be completed. Thank you.

Susan · 20 March 2024

★★★★★ 5/5

Google

Recently rented a flat in Wapping through KF - everything was smooth and easy-going. Special thanks to Jad who was very helpful throughout the process.

Nicolas · 12 June 2025

★★★★★ 5/5

Trustpilot

Amazing experience with Ines Santos

Amazing experience with Ines Santos! She was instrumental in helping me find an apartment in Notting Hill when I was living in NYC. Ines was super responsive and transparent, I'm so happy in my new home and am so grateful for her help!

Alicia · 16 October 2024

★★★★★ 5/5

Trustpilot

Knight Frank has been providing…

Knight Frank has been providing property management services to us over the past year. It was our first year in London and it has been extremely smooth, efficient and responsive throughout with them. Particular thanks to Michelle Henry and her team who has been extremely helpful, transparent and polite in her communications, and actioned things seamlessly.

Vamsi · 26 February 2024