Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic experience working with…
Fantastic experience working with Knight Frank, Hyde Park. Eleanor was very proactive and professional showing me various properties in W2, London. She was very personable and friendly and accommodated last minute requests from us. I would highly recommend Eleanor at Knight Frank, Hyde Park, a cut above other letting agents I've dealt with in the past.
Customer · 28 April 2024
Agent replied · 11 June 2024
Thank you for your kind words, it is great to receive this feedback. Wishing you all the best, do get back in touch next time around.Ellie
★★★★★ 5/5
TrustpilotDifficult purchase from an unwilling…
Difficult purchase from an unwilling seller.
Communication with California added issue
Handled professionally by Tim + .
But outcome achieved
Bernard · 30 September 2026
Agent replied · 10 October 2026
Thank you, Bernard, and Carol, for your kind words. We are so pleased to have met your expectations and are delighted to have secured you a great outcome on both your sale and purchase.
Best wishes,
Tim, James, and the Knight Frank Guildford Team
★★★★★ 5/5
TrustpilotKev Patel was very helpful and…
Kev Patel was very helpful and professional from start to finish. He helped us overcome several difficult situations and made us feel that he was definitely looking out for our best interests and being fair to the tenant at the same time.I would happily work with Patel again.Best regardsTim Cox-Johnson
Tim · 29 August 2024
Agent replied · 30 August 2024
Thank you so much for your kind words! It was a pleasure working with you, and I’m glad I could help navigate those challenges. Looking forward to assisting you again in the future! Kev
★★★★★ 5/5
TrustpilotHouse Sale Experience
Very good Communication is what made the Company stand out for us. All communication and queries were handled with calm speedy efficiency. This was apparent from all members of the Company.Seem to have an excellent understanding of the current housing market in our area identifiying more than one potential customer , one of whom went on to buy.Thanks to Charles, Elinor, Fiona, Giselle and Victoria.
Olwyn · 1 November 2023
Agent replied · 11 June 2024
Thank you for your comments. The whole team and I are pleased to have helped you move, hopefully, we can help you with your next purchase if you decide to buy locally.
★★★★★ 5/5
TrustpilotA very impressive experience
Having just completed on the sale of our family home, I cannot recommend George Clarendon from Knight Frank more highly. His knowledge, wealth of experience and professionalism is outstanding and a huge comfort when the whole moving process can be a rather stressful experience. His integrity in his field is invaluable.
Lucy · 7 August 2024
Agent replied · 24 August 2024
Thank you so much Lucy, it was a wonderful property to sell. Best wishes, George
★★★★★ 5/5
TrustpilotAdam office head at KF Esher did a…
Adam office head at KF Esher did a great job in selling my home in Esher. Sure we got lucky and found a buyer during the first week but it was his diligence, focus and hard work thereafter that made the whole process so straight forward. Thanks Adam!
Laurie · 23 September 2024
Agent replied · 26 October 2024
It was my pleasure Laurie, we had a some bumps in the deal, but together we worked our way through. Thoroughly enjoyed looking after your sale. All the best. Adam
★★★★★ 5/5
TrustpilotThank you so much, Mr Alex Whiting!
Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!
Eva · 18 September 2024
★★★★★ 5/5
TrustpilotI had a great experience with Knight…
I had a great experience with Knight Frank, especially thanks to Ines Santos. She was incredibly helpful, friendly, and professional throughout the process, making everything smooth and stress-free. I truly appreciate her support and would highly recommend their services…. You are the best, Ines!!!
Roberta · 18 November 2024
Agent replied · 29 December 2024
Hi Roberta,So lovely to meet you and thank you so much for your kind words.I hope you love your new home!All the best,Ines
★★★★★ 5/5
TrustpilotToru Yoshioka
Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.
Christine · 11 July 2024
Agent replied · 24 August 2024
Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka
★★★★★ 5/5
TrustpilotWapping
Knight Frank in Wapping has been been my letting intermediary for nearly five years now and the experience of the company/branch has been excellent throughout. Last month I changed flats with the help of Sarah Rynne and Peter Pietrzak. I especially appreciated the unfussy attitude and practical help they provided during an (inevitably) stressful period. Haki Antonsson
Haki · 9 April 2024
Agent replied · 11 June 2024
Dear Haki,Thank you so much for your lovely review. It has been such a pleasure to work with you and we wish you all the best in your new property. We hope to help you again in the future!Best wishes, Sarah & Peter
★★★★★ 5/5
TrustpilotWe had a great buying experience with…
We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.
Alex · 17 September 2026
★★★★★ 4/5
TrustpilotSold!
Knight Frank Winchester are very professional and well informed. Lottie supported me throughout my sale ensuring the process ran as smoothly as possible.
Mrs · 4 September 2026
Agent replied · 24 September 2026
It was an absolute pleasure helping you sell your beautiful house and gardens, and thank you for entrusting Knight Frank.
Very best wishes
Lottie and the Knight Frank Winchester team
★★★★★ 5/5
TrustpilotKatie and Kornelija worked really hard…
Katie and Kornelija worked really hard to try to get a tenant for me. They were friendly, knowledgeable and professional.
Customer · 22 September 2026
Agent replied · 11 June 2024
Thank you so much for your lovely review. Kornelija and I really appreciate your kind words and are so pleased you were happy with the service we provided!
Kind regards,
Katie & Kornelija
Ascot Lettings
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. I moved from Toronto, Canada to London and knew nothing about the local market. Malak from knight frank reached out to me and showed me around beautiful properties. Malak was super friendly and approachable. She also got places right in my budget and with my needs. Very good experience working with knight frank.
Dwaraknath · 7 May 2024
Agent replied · 11 June 2024
Hi Dwaraknath, Thank you so much for this. It has been an absolute pleasure assisting you, I hope you enjoy your new home!Kind regards, Malak.
★★★★★ 5/5
TrustpilotLaura made the entire rental process…
Laura made the entire rental process smooth and pleasant, the team are very professional and took good care of us from viewing the flat to our move and went out of their way to help us with any issues and queries. Definitely the best experience we’ve had renting in London.
Maja · 2 August 2024
Agent replied · 24 August 2024
We have enjoyed working with you too Maja! I am really pleased you are settling into your home so well and please do not hesitate to contact myself and Yemi going forward. All the best, Laura
★★★★★ 5/5
TrustpilotConsistent communication
What made out experience great was the consistency in working with me from point of initial enquiry to completion with an unwavering approach to assist, I found the WhatsApp communication rather handy especially with the day to day commitments this enabled communication at all times which was considered handy.
Reece · 7 October 2026
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem
Consumer · 9 April 2024
Agent replied · 11 June 2024
Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotLouna was great
Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us
Philippe · 20 March 2024
Agent replied · 11 June 2024
Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna
★★★★★ 5/5
TrustpilotEverything was smooth and perfect!
Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!
Eva · 30 August 2024
★★★★★ 5/5
TrustpilotWe would like to express our thanks to Hector Watch from Knightfrank's Baker Street office
We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.
Jud · 19 December 2025
Agent replied · 25 December 2025
Thank you very much Judy for your kind words. Since taking over management of your property, it has been a real pleasure developing a professional partnership with you and Patrick, and I continue to look forward to working together in the coming months as we enter 2026!
Hector
★★★★★ 5/5
TrustpilotExcellent Lease Renewal Experience with Vinnie
I had a great experience with “Vinnie from Renewals” department during our recent lease renewal. Despite being new to the department, Vinnie's expertise was evident. He was proactive, thorough, and made the process stress-free. His communication was clear, and he was always available to assist and answer questions. I highly recommend Vinnie for a smooth and successful lease renewal negotiation.
Lyn · 10 January 2024
Agent replied · 11 June 2024
Dear Lyn,Thank you for the lovely review.It was an absolute pleasure to assist you.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotNadine and Lizzie great service
Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie
Rollo · 21 April 2024
Agent replied · 11 June 2024
Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie
★★★★★ 5/5
TrustpilotWalid was genuinely helpful for me…
Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.
Gabor · 28 May 2024
Agent replied · 11 June 2024
Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid
★★★★★ 5/5
TrustpilotZuzanna Zych - London
Zuzanna Zych gave us a lovely tour of apartments in The Sessille and was a great help in guiding us to a decision when we were undecided.Zuzanna was honest without putting pressure on, helpful and accommodating A delight to work with!
Robert · 8 December 2024
Agent replied · 29 December 2024
Thank you, Rob, for leaving such a kind review. It was an absolute pleasure helping you both find your new home and I’m happy to hear your settling in well. Best,Zuzanna
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