Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst class service from KFH Brockley at every stage, from appraisal to keeping us in the loop throughout our very protracted transaction. We always felt in the safest of hands, and wouldn't hesitate to recommend them. Special thanks to Gintare, who stewarded us through the whole process and was friendly, patient, helpful and professional throughout.
Claire · 19 December 2023
★★★★★ 5/5
GoogleThank you Nico for the excellent customer service I received from you during my viewing process of 2 bed flat at Loampit Hill se13. on Tuesday 5th November 2024. Very detailed information, time keeping and excellent communication.
Judith · 9 November 2024
★★★★★ 5/5
GoogleWe recently viewed flats with Nico at KFH. From our first call Nico was attentive, informative and great to deal with. He was flexible to our work needs and made viewing properties easy and enjoyable. Thanks very much!
Dan · 4 October 2024
★★★★★ 5/5
GoogleWe have had a really fantastic experience renting our new home through KFH.
Nico Harvey has been especially helpful in our property search and his friendly and professional approach. They have helped us from the first moment with the process. I appreciate all the help you have offered us, thank you very much!
Fabiana · 19 December 2023
★★★★★ 5/5
GoogleDarren Tait recently helped us with the purchase of our new house in London. He provided us with an amazing experience and made this aspect of the home purchasing process smooth and enjoyable. From the outset he set himself apart with his professionalism and warm style. Darren provided a fantastic service, and whilst he was the vendor’s agent, we really felt supported and that he had our interest at heart, as well as the vendor's, throughout the process, we’ve moved several times before, but this was by far the best experience for us and we cannot thank him enough. We’d thoroughly recommend Darren and the wider KFH Brockley team.PositiveResponsiveness, Quality, Professionalism
David · 25 August 2020
★★★★★ 5/5
GoogleNico has been very proactive showing us some lettings. He is on top of everything and has a very smooth and nice communication. Let you take time during the visits and does not rush you at all. Thanks for the great service Nico (KFH Brockley).
Mireia · 26 May 2024
★★★★★ 4/5
GoogleWe had a good experience with KFH Brockley when we purchased our first property. Sometimes there was a bit slow response time when we asked to look at properties. We was shown many properties and Brian was very patient with us. When we finally made an offer, he was very good at following up and push through the sale!
Gro · 17 June 2023
★★★★★ 5/5
GoogleKFH have been simply great. All the team were warm, friendly and professional and they marketed and sold my property without issue and got me a good price. I really can’t speak of them highly enough and would certainly recommend their services - and a extra special shout out to Olivia who who steered the sale smoothly and expertly through to completion ………. thank you KFH!PositiveResponsiveness, Professionalism
Clare · 25 August 2022
★★★★★ 5/5
GoogleThanks to Nico for the quick responses and support!
Sara · 8 September 2025
★★★★★ 5/5
GoogleKFH provided excellent customer service during our letting process. In particular, Ness Amougou Obono was always responsive and proactive. She made the process very easy, stress-free and always kept us updated on the progress. She was great! Thank you again.
Sameer · 25 July 2024
★★★★★ 5/5
GoogleFantastic, friendly and professional service from Nico
Yousr · 16 February 2026
Agent replied · 16 April 2026
Thanks so much for the great review, Yousr. We're really glad Nico gave you friendly, professional service. Hope to see you again soon!
★★★★★ 5/5
GoogleWe bought our first house through KFH (Jack Terry) and had a very good experience. Early on in the process, Jack was very proactive in finding us places to view and fitted us in last minute for some new listings. We eventually made an offer and he helped us push the purchase along, despite several COVID-related delays. He’s been really responsive and helpful throughout. We’d highly recommend KFH in general, and Jack in particular!
Helena · 17 June 2021
★★★★★ 5/5
GoogleNico has been very helpful and responsive!
Olivia · 15 September 2025
★★★★★ 5/5
GoogleWe recently purchased a property through KFH and Darren Tait was our agent. Darren was excellent, professional throughout and really took the time to understand what we were looking for. He kept up us up to date with all new suitable properties and guided us through the purchase. I would highly recommend using Darren and we would defifnieyly use him if we sell in the future.PositiveResponsiveness, Professionalism
Austin · 17 June 2022
★★★★★ 5/5
GoogleNess has been absolutely brilliant, I couldn’t recommend KFH enough! Super efficient and responsive, I really felt like she was trying to get the best for us. We are so excited to move into our new home.
Rose · 10 August 2024
★★★★★ 5/5
GoogleI had a really positive experience with KFH, Gintare and Sian were both highly professional, proactive and supportive. It was a pleasure to work with them and I'd gladly do so again. Recommended agents!
Leila · 25 September 2024
★★★★★ 4/5
GoogleThe house viewings were arranged very swiftly and enthusiastically. Unfortunately the agents need a better grasp on what exactly they are selling, to aid their enthusiasm. For example, asked how old it was, got the reply "don't know" instead of the expected "I will check". There were some gaps in communication and incorrect assumptions the first few weeks of us starting the house purchase process, between the sellers, KFH's agent and our solicitors. At one time also implied that our solicitor was being too cautious and thorough - which is exactly what I would want from a lawyer. But at the end, really helped us push through the move. Not great on details, but good at chasing and returning with prompt responses.
Nikitha · 18 June 2018
★★★★★ 5/5
GoogleI recently sold my flat and have nothing but praise for KFH. I mostly dealt with Jack as he got the sale, after 3 weeks / 12 viewings but also found Brian, Richard and Simon professional, pleasant and easy to communicate with. As well as getting a quick sale , I found Jack to be particularly effective in keeping things on course despite some tricky issues beyond our control and always kept me informed. I would not hesitate to use KFH again based on this experience and compared to past transactions.
5/5 Well done guys!
Shreds · 18 June 2018
★★★★★ 5/5
GoogleWe recently purchased a house through KFH Brockley. We dealt almost exclusively with Jack Terry, who we found to be professional and friendly. During viewings he was enthusiastic about the properties he was showing, without being over-bearing. He really shined after our offer was accepted though, when he worked hard to ensure the chain reached exchange in six weeks to avoid a mortgage offer expiring. Jack was great at keeping all parties communicating, particularly during the last few hurdles before exchange. Thank you!
Tim · 18 June 2018
★★★★★ 5/5
GoogleMy husband & I were looking for a family home with KFH Brockley and Az Hye was amazing. He was very attentive and listened to everything we said we were looking for. We haven't found a property yet but Az keeps us updated on anything new coming in he thinks might be suitable for us.
Gemma · 17 June 2023
★★★★★ 5/5
GoogleGreat service, Deandra Dacosta was fantastic, always responding to my emails in a professional manner, showed me two properties and was really helpful and patient with my queries.
Thanks!
Lana · 18 November 2024
★★★★★ 5/5
GoogleMy friend and I have had a really great experience with KFH Brockley letting agency. Kelly helped us with everything from start to finish and was always on hand to respond to our emails / phone calls and millions of questions. She also showed us round properties at short notice and dealt with our tricky hours of availability as well as us completely changing our budget. The whole process has been really streamline and as stress-free as possible, we can't wait to move in next week! Thank you to Kelly and the team!
Georgina · 18 June 2017
★★★★★ 5/5
GoogleWe had a great experience selling our Brockley flat with KFH - Sian Fontaine and Gintare were both exceptional and a total pleasure to work with, they found us a buyer and kept our sale on track and running smoothly. Highly recommend them both!
Beth · 17 February 2024
★★★★★ 5/5
GoogleAndy was great at advising us what rents we could achieve once we had refurbished 2 flats in a building. He came to check the place out all suited and booted while we were knocking down walls!! He visited about 2 times after that till they were ready to go on the market.
Hi team got each flat rented out within a week and achieved the prices he'd said we would get.
Great branch and great staff.
Yogi · 18 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.