Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently had my flat sold by the KFH West Putney Office and I cannot say enough how impressed I had been by the professionalism, efficiency and consideration of Sally Playfoot and her whole team. Throughout all the viewings, the team kept me informed and gave me regular feedback, which was quite assuring. Once offer was accepted, Sally was always there to keep everyone on track and at speed: our solicitor, the buyer's solicitor, the freeholder's solicitor, the management company, the freeholder, the buyer and of course myself included. That's a lot of chasing, and I deeply admire her tremendous energy, enthusiasm and professionalism! She is my go-to agent from now on and I would strongly recommend Sally and her team to anyone who is considering selling or buying without any reservation!
Na · 16 April 2024
★★★★★ 5/5
GoogleAnother great experience with KFH who are my go to agents in Putney. I've now purchased and sold 3 properties with them and most recently sold my 2 bed flat via the West Putney office. Siobhan was an absolute star throughout finding the right buyers, being proactive and communicative at every step. Siobhan expertly navigated and coordinate both buyer and seller as well as solicitors from both sides to achieve a swift exchange and completion within 1 month of accepting offer. My go to agency in London!
Arash · 16 April 2024
★★★★★ 5/5
GoogleHannah, Sally and the team at KFH Putney were excellent and got it done. Very recommended.
Marc · 16 July 2025
Agent replied · 16 April 2026
Hi Marc, thank you so much for your wonderful review. We are thrilled to hear that the team at KFH West Putney provided you with excellent service and support. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAdeline worked tirelessly to help find a property over the summer months with me, paying close attention to our requirements while being friendly, kind and accommodating. It was a pleasure working with her and the wider KFH team and would recommend them to future buyers and sellers.
Lucy · 26 December 2025
Agent replied · 25 January 2026
Thank you, Lucy, for your great review. It was a pleasure working with you too! We truly appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleAfter having our flat on the market for three months with another agent and not generating much traction, we grew frustrated and decided to switch to KFH. They sold it within four days. Right person, right time, maybe, but selling was really important for our family, and so we can’t be more thankful to Sally and Hannah for making that happen. Communication and support was also great throughout. Highly recommend.
Jamie · 29 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Jamie. We are thrilled to hear that Sally and Hannah were able to sell your flat so quickly and provide you with the support you needed. Your recommendation means a lot to us, and we look forward to serving you again in the future.
★★★★★ 5/5
GoogleKFH handled the sale for my mother’s house and Sally and Hannah went above and beyond to help with what was a very complex sale. They were always incredibly professional and helpful and always kept us informed. We can’t thank them enough for all the work they have done and can’t recommend them highly enough!
Melissa · 16 April 2025
★★★★★ 5/5
GoogleWe recently enlisted KFH to sell our property in Putney, and Sally and her team were exceptional from the outset. The pre-marketing feedback was invaluable, and every step of the process from strategy to valuations to viewings to handling of offers, was executed with utmost professionalism and finesse. Would we choose KFH again? Absolutely.
Craig · 16 April 2025
★★★★★ 5/5
GoogleI had three agents working on the sale of one of BTL flats in Putney and two of them actively sourced many interested buyers and KFH eventually produced one at the reduced asking price.
They kept me informed whenever I had viewings and the feedback from the potential purchasers. I found them good to work with and I would happily recommend them to anyone considering selling in the local area.
Marcus · 10 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review, Marcus. We're thrilled to hear that our team provided you with reliable support and kept you informed throughout the process. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future.
★★★★★ 5/5
GoogleSally and her team helped us sell my mum's house after she died. We were kept fully informed about the good number of viewings KFH organised and the team helped guide us and the buyer through the whole process; chasing the solicitors for us when necessary.
We were really pleased with the whole transaction and appreciated Sally's sensitivity around selling the home that had been in our family for nearly 60 years. Would definitely recommend KFH.
Liz · 16 April 2024
★★★★★ 5/5
GoogleWe had a very good experience selling a flat through KFH. It was complicated by the fact it was after a death and we needed to wait for probate to be granted before exchanging. A buyer was found almost immediately and Sally kept us fully informed, helping with all the additional requests for information from us and keeping us regularly updated. We exchanged and completed the day after probate was granted. All very smooth and easy.
Catriona · 16 April 2024
★★★★★ 5/5
GoogleHannah has been great to work with whilst we have been purchasing our first property. I would recommend their service!
Tallu · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Tallu! We're thrilled to hear that Hannah provided you with great support during your first property purchase. Your recommendation means a lot to us and reflects our commitment to reliable and trustworthy service.
★★★★★ 5/5
GoogleKFH and in particular Hannah were instrumental and invaluable to our search for a family home in west Putney. Hannah and her team were consistently committed and transparent, and genuinely cared about our search and helping us find the right home. We cannot recommend them enough to both sellers and buyers!
Shahriar · 16 April 2025
★★★★★ 5/5
GoogleSally and her team were amazing from the off. They understood our move's complexity and were supportive, professional and on hand throughout. Nothing was too much trouble, and we sold our house in record time in W Putney; I can not thank them enough for their patience throughout the process.
Louise · 16 April 2025
★★★★★ 5/5
GoogleI've dealt with Jason from KFH and the process he managed was extremely satisfying. He informed my all the time. Whenever I need something, I was able to reach him out either through email or phone. Strongly recommend KFH Putney, they know what they are doing in a different level.
Deniz · 16 April 2025
★★★★★ 5/5
GoogleAdeline and Sally helped our sale and purchase to run as smoothly as possible and were a great help during the process. They have great knowledge of the local market and helped us with our search to find the best property for us.
Cecily · 11 December 2025
Agent replied · 25 January 2026
Thank you, Cecily, for your wonderful review. It was a pleasure to help you and Nick with your recent sale and purchase. Your trust in our customer-centric service means a lot to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleSally and Hannah helped us navigate selling our house from a distance (Australia!), including managing around tenants and then refreshing the campaign once they moved out. They were flexible and engaged, managing comms with multiple parties and engaging across time zones via our what’s app chat and regular call check ins. Once we found buyers, the process went smoothly. Thank you for your help!
Tristan · 18 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review, Tristan! It was a pleasure working with you. We are thrilled to hear that Sally and Hannah provided you with reliable support while selling from abroad. Your experience highlights our commitment to customer-centric service, and we appreciate your trust in us throughout the process.
★★★★★ 5/5
GoogleSally and her team have been amazing. From the considered and sensible valuation that ensured we received an offer quickly, to managing buyer visits as we live a distance away from the property we are selling and Sally's superb communications between all parties kept our sale on track. We also liked the fact that the whole team got to know the property. KFH were efficient, friendly and come highly recommended.
Alison · 16 April 2024
★★★★★ 1/5
GoogleHannah Chown was really poor. She regularly showed me around properties that were not suitable for me despite asking what I was looking for on multiple occasions.
She frequently made promises that the property was perfect for me - I reluctantly went to view each time based on this and always left disappointed.
The final straw was turning up to a viewing 30 mins late, not caring and proceeding to show me a property that was the opposite of what I was looking for.
J · 26 August 2023
★★★★★ 5/5
GoogleIf they handed out medals for Most Patient Estate Agent, Sally Playfoot at KFH should be first in line. She has been a consummate professional from beginning to end, in the face of some very trying circumstances - and has kept her good humour throughout. We are very grateful for all her help and persistence.
Sally · 28 June 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Sally Thomas. We are thrilled to hear that Sally provided you with such reliable and patient service during your experience. Your appreciation for her professionalism and support truly reflects our commitment to quality and honesty in everything we do.
★★★★★ 5/5
GoogleFantastic service from the Putney team, especially Sally and Hannah who worked incredibly hard on my sale. They kept me well informed at all times, were efficient, friendly, and most importantly got the job done. I trusted them completely and recommend them highly.
Carolyn · 16 April 2025
★★★★★ 5/5
GoogleWe are delighted we recently completed on our Putney flat sale. Hannah & Sally were so helpful with advice about marketing, getting lots of viewings & feeding back promptly. Hannah was great with chasing things up & liasing with our buyer.
Sarah · 16 April 2025
★★★★★ 5/5
GoogleGenuine straight talking agents who actually listen and endeavour to get it right. I met Siobhan at an initial viewing which definitely was not what I wanted, voiced what I really wanted, and next time she contacts me with exactly what I want.. (which I offered on). Also grateful for the support offered by sharing their network of professionals, Sally is also another legend and doesn't mess around - sorted out my mortgage woes and market information in 24 hours. Would definitely want this bunch in my corner :) Impressed so far.
Timur · 26 August 2022
★★★★★ 5/5
GoogleKFH Putney and Siobhan Quinn have provided an exceptional service for us with the sale of our flat in Putney . The property was marketed only a very short period of time during which Siobhan and the KFH team brough a number of prospective clients through our door and as result we received an excellent offer within in the first 10 days .
Siobhan was extremely helpful with the sale process. She communicated regularly, keeping us informed of the progress and helped us with overcoming a number of obstacles along the way and get the sale over the line .
We are extremely happy and very grateful for the service received from Siobhan and the entire KFH team (Grant Dunston and Sally Playfoot) and can only highly recommend them .
Stefan · 26 August 2022
★★★★★ 5/5
GoogleSiobhan at KFH did a great job managing the sale of our flat in Putney.
Through a long and sometimes difficult process, Siobhan and the rest of the KFH team were positive, proactive and straightforward - all the things you’d want and a marked improvement on another agent we previously worked with! Weekly updates weren’t just a box-ticking exercise, but a genuine conversation about how things were going, detailed feedback and constructive suggestions about what to do next. As a result, we trusted her advice and felt we were taking the right decisions. Post-offer, Siobhan was all over the process and making sure all parties were up to date, culminating in a successful sale. Highly recommended.
Mike · 26 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
