5/5
I had a wonderful experience with Audrey at KFH. She was able to keep me connected in my search while in London and back in New York. Audrey was very responsive even with different time zones.
Trusted Agent profile · London
★★★★★
296 reviews across 1 platform
136 Baker Street, London, W1U 6UD
Kinleigh Folkard and Hayward Sales's office in London, at 136 Baker Street, is rated 4.8 out of 5 across 296 reviews on 1 platform, including 296 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
I had a wonderful experience with Audrey at KFH. She was able to keep me connected in my search while in London and back in New York. Audrey was very responsive even with different time zones.
5/5
Alix has been very helpful. She was very quick to respond to all my questions providing me with all the information that I need to ensure that my offer for the house I wanted got accepted. She also helped me to ensure that the furniture of the previous tenants remained in the house, which was one of my main request. Overall, very friendly, helpful and great !!
5/5
I would like to especially thank Ali for his around the clock assistance in my search for a flat, he was very responsive to my (and my flatmate’s) frequent queries/comments.
5/5
Audrey was very helpful in assisting with my property search. If you’re ever looking for a property to rent in Marylebone, I would highly recommend Audrey and the KFH team!
5/5
Paulina Karol the best, got my first rented sortiment through her and everything worked. Easy process, good deals and tips, would recommend 100%
Thank you for your thoughtful feedback. We truly appreciate your kind words and will continue striving to deliver our best.
5/5
Audrey was amazing in helping me and my girlfriend look for a property in the area. She was really friendly and was able to find us the right property despite our specific needs! She was very considerate that we didn't understand the process and walked us through it. We will definitely reach out to Ms Almonte if we find ourselves looking for a property again!
5/5
I had a very good experience with Paulina Korol in the Marylebone office. Found a great flat within a few days. Thank you!
Thank you for your wonderful feedback. We're thrilled to hear that you had a very good experience with our Marylebone office and found a great flat so quickly. Your satisfaction is our priority, and we appreciate your trust in our customer-centric service.
5/5
I have both bought and sold with this agency in a couple of years and for the recent sale, Justin and the selling team had made a really professional follow up of the whole process including coordinating for me with their renting department and conveyancing too. For the sales visits they always tried to accommodate the specific viewing times I had shared with them and that was well appreciated. Justin, Rishi and Sarah went the extra mile to help and always with a smile. Would definitely use their services again.PositiveResponsiveness, Professionalism
5/5
Excellent agency, attentive service, and they have many options to choose from. Special shoutout to Audrey for the help getting a flat that I liked!
5/5
I did not rent a flat with them this time round but Audrey has been great. She was very patient and accommodating to help me. She rescheduled the viewing for me a few times as my work is very busy and demanding. I appreciated it.
5/5
Thank you Moshen. It has been a really hard work during this time. I must thank you for your professionalism and seriousness. If I need your help in the future, I will definitely cooperate with you again. Have a good day
1/5
They keep sending me flat offers even though I have never been in touch with their Marylebone branch and asked them to stop this. Annoying waste of time!
Dear David Brunn, I sincerely apologise for the frustration caused by the flat offers you have been receiving. Your experience does not reflect our commitment to customer-centric service and reliability. Thank you for bringing this to our attention, please reach out to us directly so we can investigate this further and ensure you receive the support you deserve.
5/5
Thank you dear Paulina for helping us and being so kind and patient
Thank you so much for your lovely words Sadaf. We are delighted to hear that Paulina provided you with such patient and supportive service. Your feedback truly motivates our customer-centric team to continue delivering reliable and trustworthy quality to all our customers.
5/5
Justin and his sales team, Rishi and Bozena were a joy to work with. With many complicated buyers in this sale, they always went the extra mile, kept a cool head and never gave up. Rishi ended up completing the sale at a good price and during difficult Covid times. A magnificent, professional and dynamic team led by Justin, a gentleman and a scholar. They will definitely receive future instructions from ourselves. Well done!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Thank you Mohsen for such a great advice and patience in helping us choose the right property in London. We found Mohsen to have an in depth knowledge of real estate in central London and very professional in what he does. We would highly recommend him if you are on the hunt for a property purchase in London.
5/5
While I didn’t end up renting with KFH, Audrey was absolutely wonderful. She tried really hard to find me something within my criteria and was not too pushy like other realtors. I will definitely come back to her next time I need to rent! She’s the type of realtor that invests in long term relationships and business.
5/5
Excellent service from Genevieve and the team at Baker St. Not only have they managed to find tenants for many of our properties, they have communicated and handled viewings in a friendly and very professional manner. In addition to this, they have provided honest and reliable information at any time about any queries that we may have and have faith in the knowledge and expertise in the property market. We look forward to a continued relationship with Genevieve and the team.
5/5
I appointed KFH Baker Street and met with Valentina who heads up the Lettings department. She was professional, friendly, to the point and knowledgeable about the building and area. She advised me on the current market price and likely time period for offers. I was also adamant that I only wanted a professional as a tenant. Within one week, Valentina and her team found me an ideal professional tenant who made an offer at asking price. Valentina and her team handled the credit checks, references and contract quickly and efficiently. A few weeks later, I also dealt with James who heads up the Sales department in relation to another property. Again, the service was exceptional. Whether it is lettings or sales, I highly recommend speaking to Valentina or James at KFH.
5/5
I have been renting for the last 10 years and had to move 6 times. I say this with confidence that Jack Eugenio is by far the best agent i dealt with. He was very friendly and knowledgeable. Made the whole process a lot easier and i am glad that there are still honest agents like him exist through this industry. I would recommend KFH and Jack to anyone who is looking to move somewhere Central and looking for a great service.
5/5
I viewed a property with Audrey, and despite finding property elsewhere she was extremely kind and helpful! I truly felt she had my best interests at heart. If ever I need to look for property again I will be going straight to her and will be recommending her to friends and family. Thank you Audrey!
5/5
I've never put "fantastic" and "flat search" in the same sentence before, but that's just what KFH provided, a fantastic flat search experience. Brad was my agent; he went above and beyond, and then some. I was shown enough places to give me a realistic idea of what my options were, my feedback was taken seriously and MY BUDGET WAS ACTUALLY RESPECTED. Brad was very open about the properties available, making it his priority to find the right home for me (rather than to hit some quota). As I was considering multiple neighborhoods, he even helped me look beyond his office's radius, which saved me many a headache. Bonus: Brad extremely knowledgeable about the history of London, so if you're curious, he can delight you with all sorts of facts about the area and buildings he's showing.
5/5
As being a landlord for 3 years, KFH has been the best agency I have ever worked with. Mr. Kerim and Dejvi has been in the process of finding the right tenant at the right time, providing any demands of mine with the utmost friendly way possible! Most agencies usually try excluding themselves after the contracts are completed, however Mr. Kerim and Dejvi are still in contact with me and the tenant, helping both sides to find solutions to any problem that may occur. It definitely provides relief and secure feeling, especially if you are managing your property from overseas. Can not thank them enough!
5/5
I had a great experience working with Paulina from KFH, she was attentive and understood my needs very well. She communicated regularly with me and kept me updated. Felt very much like a private concierge service. Very happy to work with her again.
5/5
Audrey at KFH Marylebone was super helpful and efficient. She was responsive and clear throughout the process, and usually very easy to reach in case of any queries. Very detailed and informative during the apartment viewing for the one I eventually went on to take as well. Would recommend her and the agency, definitely.
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Kinleigh Folkard and Hayward Sales's London office has 296 reviews across 1 platform: 296 on Google.
Kinleigh Folkard and Hayward Sales London is rated 4.8 out of 5 across all 296 reviews, and 4.8 out of 5 on Google from 296 reviews.
Kinleigh Folkard and Hayward Sales London, 136 Baker Street, London, W1U 6UD.