Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFor those looking for a top agency that knows how to deal with their clients, listen to them and I would even say simply be there for them... I HIGHLY RECOMMEND KFH! Particularly the Blackheath one for having also been to the Canada Water one which was also good.
We had problems with our owner towards the end because she had to sell her apartment and therefore we moved into this one that we were renting... The Blackheath agency was still super efficient. And by going there, they managed to get us three visits in the same afternoon (apartment according to our criteria, etc.)... And here we are in our new apartment. Honestly, when I arrived in England, if I had known sooner, I would have found an apartment in less than a month.
FAST EFFICIENT... I HIGHLY RECOMMEND IT ONCE AGAIN!!!! :D
Elodie · 28 October 2018
★★★★★ 4/5
GoogleI recently purchased property from KFH, Blackheath and Priyesh was very professional. Was also able to complete sale quickly despite the present times. Would reccommed.
Andrew · 16 April 2021
★★★★★ 5/5
GoogleVery good experience looking to rent a property through KFH. Christopher was friendly and professional throughout, and really helpful in responding to questions. thank you.
Christopher · 16 April 2021
★★★★★ 5/5
GoogleAfter using another agent and talking to a number who all gave the same speil, Kate Manocheo at KFH Blackheath totally differentiated herself by being realistic, open, honest and very quick to turn around the sale of my property. From initial inspection through to the property appearing on the market, was taken care off in less than a week.
Despite the market being slow the property was under offer in a reasonable 6 weeks and the sale completed in 5 weeks to a cash buyer who had been looking with them since the start of the year.
As they work closely with the buyers, they are able to better understand their needs whilst not low balling vendors. I needed a very quick sale but at no time did I feel that they used that to their advantage and achieved a very fair price given the current market conditions.
Highly recommended, good old fashioned service in this modern day and age!
Life · 18 June 2018
★★★★★ 5/5
GoogleHappy Buyer
Kate and Patricia on the sales team and Imran and Georgina on the mortgage team were a pleasure to deal with, always available, approachable and responsive. Regarding the purchase, we needed appointments to view the property at unusual times at short notice, and we raised numerous tedious enquired: KFH would always accommodate. Additionally we (or our representative) benefited from the continuity of only speaking with Kate or Patricia (who would cover for each other as necessary). Overall we feel that we received good advice and honest information and would look at KFH first if/when we plan to sell.
Maurice · 18 June 2018
★★★★★ 5/5
GoogleHave used KFH in Blackheath twice now - both experiences were very positive and professional, and I can thoroughly recommend them. Big thanks to Raphael, Marcus and Patricia.
Ivan · 16 April 2020
★★★★★ 5/5
GooglePriyesh has been amazing g helping me out through the whole process as a naive first time buyer.
Gary · 16 April 2022
★★★★★ 5/5
GoogleAs a recent first time buyer, i can only say it's off to a great start, Thanks to David Creasor. Honest and very professional. I'm Confident now with my new search.
Eli-Rose · 18 June 2018
★★★★★ 5/5
GoogleKFH could not have done anything more to ensure that this rental went through smoothly. It was a complicated situation, a shared rental for my son and daughter who are students and a friend of theirs who is in employment, with me as guarantor. Communication was excellent and the documentation, delivered to each participant electronically, was very clear with the added benefit of being able to be signed electronically as well. KFH set out each of the steps clearly and ensured that each stage was completed in time. They also set out the exact amount and timing of the up-front payments such as the holding and security deposits, contract fee etc. right from the beginning and this allowed us to plan our finances with certainty.
Also, they are all very nice people!
Ian · 18 June 2017
★★★★★ 5/5
GoogleWe didn't use KFH when we first tried to sell the house but once we changed to them things definitely changed .... firstly about 4 of the team came out to see our house so they were all familiar with it to promote it to potential buyers, secondly they seemed to know their client database details very well so they targeted buyers for viewings, thirdly they followed up potential buyers very quickly, gave us feedback quickly, returned our calls and emails quickly, as and when necessary (just what you should expect but doesn't always happen) and also appeared to communicate well amongst each other ... all up to speed on any questions we had. The office based staff were utterly charming too either on the phone or when we called in.
Their charges aren't very competitive but we decided that you 'get what you pay for!'
We would recommend KFH to sell your house.
Very professional service
Sarah · 18 June 2017
★★★★★ 1/5
GoogleTerrible company to use if you're renting. The staff are very sly in their way of contradicting what a landlord implements (verbally over a phone) only to go back on themselves at a later date. BE VERY WARY AND LOOK ELSEWHERE!!
Aaron · 16 April 2024
★★★★★ 5/5
GoogleVery happy with the work done by Katarina Hambalkova. She has been an extremely patient agent and found me a perfect mortgage for my need. She has been a very personable person too on top of being extremely professional. Well done.
Luca · 16 April 2024
★★★★★ 5/5
GoogleI recently re-let my property and the service I received from Natalie Humm was awesome - quick, efficient and professional - everything I could have wished for!
Deluxe · 16 April 2020
★★★★★ 5/5
GoogleNatalie Humm has been fantastic. She has kept in touch throughout the process of letting our house, has explained every stage very carefully and her efficiency has been brilliant!
Julia · 18 June 2019
★★★★★ 5/5
GoogleVery helpful work from Karen Rawlings in helping my fiancée & I in securing our new home!
Matthew · 16 April 2025
★★★★★ 5/5
GoogleThanks to Priyesh for helping to get my flat sale over the line and keep communications going!
Alana · 16 April 2022
★★★★★ 1/5
GoogleAbsolute shambles when it comes to property management. Zero communication. Always passing the buck. Shockingly bad
Syed · 16 April 2025
★★★★★ 5/5
GoogleElliot managed our property application and was excellent, very efficient and got back to us quickly!
Hebe · 16 April 2025
★★★★★ 1/5
GoogleI found Matthew to have zero sales skills, a bad attitude, and a poor work ethic.
Pizza · 16 April 2025
★★★★★ 5/5
GoogleWe couldn't have asked for more from Priyesh in terms of professionalism and responsiveness. He got back to us really quickly when we were asking questions, arranged a second viewing for us and access to the place again before we had completed, and even after that he's followed up on things we needed to know. Would highly recommend KFH both in Blackheath and Brockley.
Nic · 16 April 2022
★★★★★ 5/5
GoogleKFH Blackheath were so helpful when we bought our first flat. From mortgage advice to helping us find the perfect property, our questions were answered. Very satisfied thank you.
Fergus · 18 June 2018
★★★★★ 5/5
GoogleBest agency in London
Very professional. Guys, ask for Marta, she is the best agent. Always calling, always concerning, always giving good advice in order for me and my girlfriend to take a flat in a newly build residential
Vlad · 16 April 2024
★★★★★ 5/5
GoogleRaphael was brilliant from start to finish. He fully understood what we needed and was professional, personable and friendly. Fantastic service, can wholeheartedly recommend KFH.
David · 16 April 2020
★★★★★ 5/5
GoogleChris and the team helped us push through what was a lengthy process due to COVID. Always very responsive and helpful
Duncan · 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.