Trusted Agent profile · London
★★★★★
801 reviews across 1 platform
25-27 Montpelier Vale, London, SE3 0TJ
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 25-27 Montpelier Vale, is rated 4.9 out of 5 across 801 reviews on 1 platform, including 801 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleKelly and the staff at KFH Blackheath were very helpful in helping me and my fiance obtain a beautiful home with all the features we were looking for and at a reasonable costs. I would definitely recommend Kelly for her kindness and encouragement
5/5
GoogleDamilola helped me a lot with my rental. He kept me posted of any changes in tenancy, I was able to contact him whenever I could and he really went out of his way in every way he can. Safe to say I couldn’t have been able to move in without his help.
5/5
GoogleShelly made our apartment rental a very pleasant experience. She was honest and forthright - no games . Highly recommended!
5/5
GoogleI cannot recommend this place enough. Really helpful friendly staff - Shelley was a brilliant resource and made the process super easy. Such a lovely team which obviously work together in unity as the process was flawless. Thank you!
5/5
GoogleNatalie Humm of KFH in Blackheath was of great assistance of us in our move. She went above and beyond the call of duty to facilitate our relocation to the area, and was pleasant and personable despite difficulties during the process.
5/5
GoogleWe’re recently viewed flats with Kevin from the lettings department and his service was very professional and efficient. Would recommend to deal with Kevin for finding your next property
5/5
GoogleRecently sold a house using the Blackheath KFH Office. Chris Early and the team were excellent throughout. Always had our best interests at heart and provided useful advice and guidance when needed. Would definitely recommend.
5/5
GoogleMarta was really helpful and responsive from the start to finish. We were looking for a property around Greenwich and Blackheath and Martha presented us with some great options.
5/5
GoogleWe were really happy for the services provided to us by Stephanie Jones, Letting Assistant Manager at KFH Blackheath. She was brilliant throughout the process and helped us securing the flat of our dreams. We would definitely recommend Stephanie at KFH Blackheath.
5/5
GoogleWe had an impeccable experience with KFH. Kelly was excellent - reliable, experienced and very responsive throughout the tenancy process. We saw the property on a Tuesday and moved in on the Saturday! I recommend this well established and trustworthy estate agent.
5/5
GoogleSuper easy letting through KFH Blackheath. Shelley helped us to quickly view and settle into the property in Greenwich and stayed with us right till the end 2 years later helping us to quickly check out, return our keys and get our deposit back. Great overall experience with Shelley and the Team.
5/5
Googledefently would recommend them. quick, realible and very good a helping your a property that meet your need. I was looking for rent property and there letting neg Natalie Humm was great if looking in blackfheath ask for her .
5/5
GoogleMarta was great from the start of the process and throughout. Very thorough and super helpful. The process was very easy. Marta is always responsive to any queries.
5/5
GoogleExcellent professional service provided by the team at KFH Blackheath, A special thanks to Myles Blair for working hard to ensure the smooth running of our letting process
5/5
GoogleHad a really good experience selling our house through KFH in Blackheath from beginning to end. Exceptional service and advice throughout from Emily, Matt, Lynne and Marcus.
5/5
GoogleKevin provided excellent service. He was professional, knowledgeable, and always responsive to my questions. The process was smooth, and his expertise made a big difference. Highly recommended!
5/5
GoogleMary Iannou was friendly and very professional and her communication was excellent. She went the extra mile to help us find the right property and we would highly recommend KFH as we had negative experiences with other agents in the area.
5/5
GoogleVery impressed Thanks to Marta Duda in the letting department at KFH Blackheath. She is very helpful.
5/5
GoogleVery helpful agent in the search for somewhere to live in London. Marta was helpful and communicative
5/5
GoogleHuge thank you to Natalie Humm in the Blackheath office for helping me secure my new home with Wonder Woman patience, negotiation and understanding! No other estate agent would have gone that extra mile (or 10!)
5/5
GoogleReally friendly and helpful staff. My family and I were helped by Nathalie and she was really great through out the whole process and thanks to her dinamic personality we are now settled into our new home. Florence
1/5
GoogleThe letting agent was great - very friendly, professional and helpful in helping me secure the property. However, after moving in to the flat I learnt the thermostat of the shower didn’t work (meaning the water was stuck on a near scalding hot temperature at the height of summer when temperatures were 30°C plus). After numerous emails/calls with KFH Property Management spanning over more than four weeks, I was told the landlord had agreed to remedial works, but the works would take up to 8 working days and during this time I would not have access to a working shower (the only washing facility in the studio flat). They would however reinstate the toilet at 5pm every night! I asked for a reduction in rent for the time I would have to move out but was told I would need to state my case to the landlord and that I should use a shower in a gym (I’m not a member of a gym). They had no care or consideration in the fact I would need to find alternative accommodation at my own cost. When I said I didn’t want to agree to the works until I got confirmation that I wouldn’t have to pay rent during this time, they advised me I should agree because if there was a leak due to other problems with the dated bathroom (the shower tray had become delaminated) then I would be held liable. In the end, the landlord agreed to the rent reduction but at the cost of a lot of worry and stress on my part - not helped by the casual and uncaring attitudes of the KFH Property Management staff. N.B. I contacted citizens advice bureau at the time to get advice on my rights as a tenant as I couldn’t believe it was legal for a landlord to rent a property without access to washing facilities. Turns out that as long as there is running water in the property then it is legal. I was also advised not to annoy the landlord because “revenge eviction is a real thing”. Grim situation for renters.
2/5
GoogleTerrible. Awful lack of communication even when we had a leaking toilet that caused extensive damage to the downstairs flat - both us and our landlord were trying to get in contact to get it fixed and it still took about 7 months. Very polite over the phone and in person, but dealing with them for an extended period of time they clearly can't manage. They may be good for buying a property, but as property managers for a rented flat I cannot express how bad they are. I urge people to ask and search on the Come Hither to Hither Green Facebook page, where you will find a number of folk with similar experiences. I will say that after posting this, the new manager of the branch phoned me to discuss my grievances with our service and seems intent on working to make KFH better, which I really appreciate. Doesn't change the stress we've had over the last two years, but this seems like a positive step!
5/5
GoogleThank you endlessly to Dami for helping us secure our dream flat. We couldn’t be happier and were supported all along this process, even following up after we had moved in! He went above and beyond to make the entire process incredibly smooth. Thank you again! Anna & Edward
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Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Gold.
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
