Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSian helped me with the purchase of my first flat in London and I couldn’t have done it without her! She was a huge help right from the start, on hand to help with any questions and dealt with everything in a friendly and professional manner. Towards the end of the sale she was great at liaising with all the different parties to make sure everything was going through and on time. Thanks again for your amazing help!PositiveResponsiveness, Professionalism
Ellie · 17 June 2021
★★★★★ 5/5
GoogleSpoke to Tiffany a few days ago and she was extremely helpful, she went to great lengths to look in to a query I had. I couldn't have asked for a more thorough and honest service - Thanks !!
A · 18 June 2018
★★★★★ 5/5
GoogleHighly recommend renting with KFH. From the first contact to completing the moving process, I found the experience smooth, quick and easy. I highly appreciate the service provided by Tiffany, our lettings agent. She was lovely to communicate with, ensuring that we were updated every step of the way and was transparent with all details. Overall I had a very positive experience.
Phuong · 17 June 2023
★★★★★ 5/5
GoogleGenuinely great experience buying with KFH, but in particular Andrew Stavrou, the agent selling me the property. An incredibly friendly and professional attitude throughout the process and provides regular updates while chasing anything outstanding throughout the chain.
Benjamin · 18 June 2019
★★★★★ 5/5
GoogleMy experience with KFH has been brilliant thanks to dealing with Tiffany, she was professional and friendly from the start. Payed great attention to the details in properties that I was after and presented me with some lovely properties to view. Fabulous customer service and wish every estate agent had a Tiffany working for them it would make renting a lot simpler. Thanks for all your help Tiffany!!PositiveResponsiveness, Quality, Professionalism
Jazmin · 24 August 2022
★★★★★ 5/5
GoogleKyle was super helpful, and helped us find a flat that was suitable for a dog. He was always available to chat and the whole procedure was smooth from start to finish. Thanks Kyle!
Hannah · 17 June 2020
★★★★★ 5/5
GoogleKFH Crystal Palace are excellent. I really appreciate how much effort Sian and the team put into keeping me updated about my sale. They’re professional and proactive about getting things done. Just what’s needed!
Jade · 17 June 2020
★★★★★ 5/5
GoogleReally positive experience with KFH and the letting agent Tiffany. She was adaptable and easygoing and gave us some great advice. She worked with us and our needs, always making things happen when needed such as a second viewing. Even helped us do some measuring! First time renting through an agent and it has been super positive so far. Thanks!
Anna · 22 July 2023
★★★★★ 5/5
GoogleKFH were a wonderful agent to work with when selling our property, particularly Sian and Tyronne who worked around the clock to help us secure a buyer when our chain fell through. Thank you for all your help!
Clemmie · 18 June 2018
★★★★★ 5/5
GoogleWe've been working with KFH and in particular Ren for over a year now and his service has been excellent. Very reliable and fills our rooms quickly and with no fuss. Our trusted agent in the Penge area.
LondonSTAY · 18 June 2018
★★★★★ 5/5
GoogleThe whole process was professionally handled. Moving to a new place can be very stressful, but with Kfh Crystal Palace help I felt I was in good hands. Tiffany was outstanding, she is excellent asset to the company.
Henrika · 18 June 2018
★★★★★ 5/5
GoogleK.f.h Crystal Palace
Great service provided by the staff ..
Dealt promptly with any queries/problems...
Secure leaving routine details of the sale of our flat in their capable hands..
Many thanks to Sian a real asset to the company.
Be · 18 June 2017
★★★★★ 5/5
GoogleWe have bought our fist house with KFH and Siân was our agent, since the very beginning she has been incredibly professional, answering emails and calls promptly and keeping in touch during the negotiation/buying process.
Also she was very kind and friendly making this easier for us.
KFH has a very clear an straightforward system, from their side everything worked well, our second contact was Tyrone that is handling the agency during Covid 19 and he also has been professional and kind.
Thank you both.
Lu · 10 December 2020
★★★★★ 5/5
GoogleVery professional and when there were hitches they were discussed and ironed out quickly. Good overall service
Susan · 11 July 2025
★★★★★ 5/5
GoogleKinleigh Folkard & Hayward from Crystal Palace very professional and friendly.
Excellent service from Tiffany Akoto MARLA . Your support and dedication throughout the renting process has been exceptional. We were always well informed as things progressed, and you always made yourself available to discuss and resolve questions and so on. A truly great service and I would be delighted to recommend you and your team
IGOR · 10 December 2022
★★★★★ 4/5
GoogleKFH really are excellent at what they do. They handled the sale of my 1-bed flat and got me the price I needed for my onward purchase. I would caution other potential sellers that the price they quote doesn't include VAT. It caught me out when they first quoted - their argument is they don't get the money, but when it comes to knowing your fees - it's important for us as sellers to calculate the full cost. Having said that, they still do exactly what they say on the tin.
Jeanna · 17 June 2020
★★★★★ 5/5
GoogleWonderful service from start to finish from Amy. From giving us lifts to other house viewings not with KFH, through to unrelenting tenacity to push our purchase through to completion. We went from offer to move in within three months, and it would have dragged out longer without Amy's efforts.
We didn't use KFH for our sale, but don't believe the blurb around online agents like Purple Bricks or Nested. They don't get you the price you want and they don't put in the hard yards that a reputable local agent does. On our sale we sold for £75k more than what Nested valued the house at and £50k higher than Purple Bricks' valuation. We also sold in a week. In short: use a local agent, and if you're in Crystal Palace, KFH would be a very good option.
Gareth · 17 June 2020
★★★★★ 5/5
GoogleWe completed on our flat 2 weeks ago, and from our first viewing of the property back in May to handing over the keys, the team had our backs every step of the way. Andrew supported us throughout the whole process, advocated on our behalf and kept in touch constantly as we progressed through each stage. Both Tyrone and Amy also provided invaluable help too - all always with positivity, professionalism and clarity.
We can't thank them enough for making our first purchase go so smoothly!
Caitlin · 17 June 2020
★★★★★ 5/5
GoogleWe have bought our fist house with KFH and Siân was our agent, since the very beginning she has been incredibly professional, answering emails and calls promptly and keeping in touch during the negotiation/buying process.
Also she was very kind and friendly making this easier for us.
KFH has a very clear an straightforward system, from their side everything worked well, our second contact was Tyrone that is handling the agency during Covid 19 and he also has been professional and kind.
Thank you both.
Luana · 17 June 2020
★★★★★ 5/5
GoogleKFH Crystal Palace were brilliant in renting out our flats. They were quick, professional, very helpful and reasonably priced. Tiffany Akoto was most helpful and always on top of things. We will use them in future.
Paul · 18 June 2018
★★★★★ 5/5
GoogleI wanna give my greatest compliment to Mohamed. He knows details of properties he introduced and always thinks from my point of view, being very patient and considerate through the process. He even ask what concern I have and provide his professional advice. I will definitely stick to him if I have to find a new home next time.
Hei · 17 June 2023
★★★★★ 5/5
GoogleI highly recommend KHF Crystal Palace. The team there is very professional, especially Kaan; I had some problems which could have compromised the tenancy agreement, but thanks to Kaan all have been sorted out.
Val · 18 June 2019
★★★★★ 5/5
GoogleWe recently bought a new house in CP area and Matt H from KFH was our main POC for the purchase. …
Ren · 16 April 2025
★★★★★ 5/5
GoogleAmy from KFH has sold a flat for us, we are fully happy with the service and can recommend Amy and the whole KFH team to anyone
Mikhail · 17 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.