Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe are about to move into a rental property with KFH, and we’ve had a really positive experience so far dealing with Kyle, who has helped us set up the agreement and get everything sorted. He’s very prompt with replying to emails, he has passed on our questions to the landlord without delay and has been efficient in sending through all relevant documents. We hope to continue having a positive experience once we’ve moved in and for the rest of our tenancy.PositiveResponsiveness
N · 26 October 2021
★★★★★ 5/5
GoogleKyle was very helpul with our research. He understood very quickly which were our needs and thanks to that now we can say we live in the perfect house! It only took one week! I’d recommend him 100%.
Edgar · 17 June 2020
★★★★★ 5/5
GoogleWe found them to be personal, professional and organised. Sian was great from start to finish. We've been in our new house a month now and are thrilled to have found our dream home with the help from Sian and her team.
John · 18 June 2018
★★★★★ 5/5
GoogleHaving dealt with Tiffany at KFH I was extremely pleased with my experience. Not only was she always available when I had questions she was very efficient in getting me in my home. I would highly recommend KFH and in particular Tiffany
Stacey · 18 June 2018
★★★★★ 5/5
GoogleWe found them to be personal, professional and organised. David was great every step of the way. We've been in our new house a month now and are thrilled to have found our dream home with the help from David and his team
Louise · 18 June 2017
★★★★★ 5/5
GoogleI cannot recommend KFH Crystal Palace enough!
I found the experience smooth, quick and easy. I highly appreciate the service provided by Mohamed our lettings agent. The communication has been excellent and we have been kept informed of every stage of the process in a clear and accessible way. Fabulous customer service, overall a very positive experience.
Thank you again Mohamed for all your help.
Aleesha · 17 June 2023
★★★★★ 5/5
GoogleThe team is extremely friendly and professional - every thing was managed well. Specials thanks to James for the letting the property in Wallington!PositiveResponsiveness, Quality, Professionalism, Value
Asrar · 17 June 2022
★★★★★ 5/5
GoogleJesse and his team are amazing. From start to finish, they ensured we had a smooth process with our home. Thank you!!! Keep up the good work
Lex · 17 June 2022
★★★★★ 5/5
GoogleHighly recommend the sales team at KFH in Crystal Palace, in particular Michael who worked tirelessly to find us a new buyer when the first pulled out, and did so within a week. A tough task in the current market!
Frances · 18 June 2019
★★★★★ 5/5
GoogleFantastic service . Jack has been very professional throughout the process . Even though the purchase was very stressful Jack and Tyrone were very supportive and kept us updated throughout the purchase .
Rhea · 17 June 2021
★★★★★ 5/5
GoogleOne word: TIFFANY!!
Every time I called this office, everyone was great! Customer services was always top tier as everyone is so welcoming. I was in the market for a new property to let and was in touch with Tiffany Akoto. She is an absolute legend and amazing at what she does. From the onset, we let her know what we wanted and she kept it in the back of her mind and only showed us properties that were exactly to our standards. Within the space of 24hrs, she found us the most amazing and perfect place and we were able to put an offer in for a new place to let. Her level of professionalism whilst remaining personable is unmatched! I would definitely recommend her and everyone at this branch. Top 2! (and definitely not 2)!PositiveResponsiveness, Quality, Professionalism, Value
K · 24 August 2021
★★★★★ 5/5
GoogleWe have had a fantastic experience with Amy at KFH. For a bit of background we put our flat on the market with another agency last year and in the 12 weeks we had it up with them we had one viewing. We switched to KFH and within 3 days they had new photos taken which made the flat look fantastic.
We had around 20 viewings with in the first 8 weeks. When we had an offer accepted Amy navigated us through the process until completion. She was professional and always responded to emails and calls quickly.
KFH do charge a fair bit more to some other agencies but I think it was worth it.PositiveProfessionalism
Wesley · 24 August 2021
★★★★★ 4/5
GoogleWe are about to move into a rental property with KFH, and we’ve had a really positive experience so far dealing with Kyle, who has helped us set up the agreement and get everything sorted. He’s very prompt with replying to emails, he has passed on our questions to the landlord without delay and has been efficient in sending through all relevant documents. We hope to continue having a positive experience once we’ve moved in and for the rest of our tenancy.PositiveResponsiveness
Natty · 24 August 2021
★★★★★ 5/5
GoogleAs first time buyers, my partner and I were unsure of what to expect. Sian went above and beyond to ensure the process was smooth, and that we were kept up to date. She was really quick, and lovely to work with.
Catherine · 18 June 2017
★★★★★ 5/5
GoogleKFH CP were amazing when helping us to find a rental property. Big thank you to Sam and the team! Definitely recommend to any new renters.
Kelvin · 17 June 2022
★★★★★ 5/5
GoogleMr. Kaan Danis was very helpful throughout the process of getting me a new flat. He went above and beyond to make sure everything went smoothly. Couldn't have done it without him. Thank you so much for your professionalism.
D · 18 June 2019
★★★★★ 5/5
GoogleSiân and Tyrone did an excellent job of selling our house and guiding us through the process. Always there for advice and questions, always swift to respond to queries. Super professional...the whole team, couldn't praise them highly enough! We needed to sell quickly and they had us on the market in a heartbeat, with viewings before we even went live all lined-up. Nothing was a stress, no query to trivial, they know their business inside and out... So refreshing to deal with people who conduct themselves so professionally, and they are so brilliant at what they do that they make it feel effortless and were with us every step of the way. We felt like a valued customer, and really appreciated their honesty and advice at every step. Worth every single penny and more! Thank-you, Siân and Tyrone and Team at KFH Crystal Palace!
Andrea · 17 June 2021
★★★★★ 5/5
GoogleWe worked with Siân and the team at Crystal Palace to sell our flat having previously listed with another local agent who we weren’t impressed with. The level of service we received from Siân really impressed us.
Excellent communication and highly responsive, always quickly responding to our questions and queries which really helped to put us at ease and made us feel confident that Siân and the team were doing everything possible to support our sale going ahead as quickly and smoothly as possible.
We’d thoroughly recommend and will definitely look to KFH again in the future!
Lucy · 17 June 2021
★★★★★ 5/5
GoogleI have had the best experience with Kinleigh Folkard & Hayward Crystal Palace through Tiffany. Tiffany has displayed such urgency with aiding in finding us the best property, she took all requirements on board and even when we thought It would be impossible she came through with phone calls and emails showing her unmatched abilities. Her personal flavour and the level of communication that she added left us pleased. I would recommend anyone to Kinleigh attaching her name to that recommendation!! Thank you, thank you for making this possible and we look forward to keeping in contact.PositiveResponsiveness, Quality, Professionalism, Value
Roland · 17 June 2021
★★★★★ 5/5
GoogleWe have a house in Sydenham that's divided into two flats and both sets of tenants moved out at the end of 2020. We had been using a different property agent, but decided to switch to KFH in Crystal Palace, partly because their management fees are much more reasonable. Jesse and Kyle handled the lettings and we could not have been happier. They were efficient, attentive and a pleasure to deal with. We now have two really good sets of tenants installed and the whole process was remarkably smooth. Full marks to an excellent team!
Peter · 17 June 2021
★★★★★ 5/5
GoogleDevonte has been very helpful, friendly and efficient!
Linda · 19 December 2023
★★★★★ 5/5
GoogleI was very impressed how incredibly helpful & responsive at every stage Tiffany was. She helped the client to get the place she wanted and made the process of relocation very straightforward. We will definitely work with her again soon.
Martina · 18 June 2018
★★★★★ 5/5
GoogleDylan helped us move into our new place, he was great every step of the way, thanks a lot!
Grahame · 11 July 2025
★★★★★ 5/5
GoogleI had a viewing today with Devonte. I would just like to say how welcoming and professional he was. It was such a pleasure to deal with someone who is genuine and down to earth. Thank you for showing me round today and for being so nice. Lynn
Lynn · 17 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.