Trusted Agent profile · London
★★★★★
696 reviews across 1 platform
15-17 Westow Hill, London, SE19 1TQ
Kinleigh Folkard and Hayward Sales's office in London, at 15-17 Westow Hill, is rated 4.9 out of 5 across 696 reviews on 1 platform, including 696 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe have had a great experience buying our house with KFH Crystal Palace. Amy-Justine helped us with our search for months always listening to what we wanted and contacting us about properties as soon as they came on the market. Throughout the purchase Amy and the team were efficient and responsive. We would definitely go back to them again in future.PositiveProfessionalism
5/5
GoogleAmy was absolutely fantastic! We couldn't have got through our sale without her, she was really supportive, very professional and also she's just really nice! She really pushed it through for us. The whole team we're brilliant and went above and beyond to help us get our paperwork sorted just as lock down started. Highly recommend KFH at Crystal Palace, especially Amy!PositiveResponsiveness, Professionalism
5/5
GoogleKyle handled two lettings for us, both of which let very quickly, to good tenants and either at or very close to the asking price. Really appreciated having a single point of contact who responded quickly to emails and got the job done. Also proactive getting inventories and professional cleaning booked in for us. Definitely recommend Kyle and sorry to see him go to the Crystal Palace office!
5/5
GoogleTyrone, Holly and the team did a fantastic job in selling a one bedroom flat for me last year. They obtained a close to asking price offer which was considerably more than I had anticipated. In light of their past performance I have now instructed KFH to sell another flat from my portfolio. The team is extremely efficient and it is a pleasure to deal with ever cheerful and helpful Holly.
5/5
GoogleWe have had a great experience buying our house with KFH Crystal Palace. Amy-Justine helped us with our search for months always listening to what we wanted and contacting us about properties as soon as they came on the market. Throughout the purchase Amy and the team were efficient and responsive. We would definitely go back to them again in future.PositiveProfessionalism
5/5
GoogleI worked with Alex Hoadley at KFH Crystal Palace during the sale of our flat this summer. He was highly professional and personable throughout, providing clear communication and reassurance as the process progressed. Transparent communication between the vendor, agent, and buyer is the most important part of any housing transaction, and for that reason I would highly recommend working with Alex to anyone looking to complete a sale or purchase.
5/5
GoogleLouise has been very responsive since we’ve requested a viewing, and has always been immediate whether it was to organise the viewing or to hand in our offer. Thank you!
5/5
GoogleMy experience with KFH Crystal Palace was seamless throughout. It was so quick to book a viewing and go through all the steps once I decided I liked the flat - the team was incredibly accommodating, efficient and responsive, especially Kaan. I'm moving into my new flat today, only two weeks after viewing the property! I would definitely recommend them - they take amazing care of potential tenants.
5/5
GoogleWe had a really positive experience with Amy finding our first home. From start to finish she guided us through the process, listened to our needs and delivered results. Amy is professional with a personable touch and was in tune to the emotional journey that buying your first home involves. We had a brilliant experience and couldn't be happier.PositiveResponsiveness, Professionalism
5/5
GoogleAmy helped us find our house and we were very grateful for her friendly and professional support. To help push the sale along she even liaised with the solicitors of other houses several steps along in the chain, which was well beyond the call of duty! We are very happy in our new home and would highly recommend Amy and KFH.
5/5
GoogleDwayne Whyte did a great job in selling our flat in Crystal Palace. It was a complex process and he was very kind to my elderly mum who was moving out. Nice one Dwayne!
5/5
GoogleHighly recommend Jesse and the whole KFH Crystal Palace team. As a first time tenant we had lots of questions but our agent Jesse was absolutely incredible. Super professional, friendly, really knowledgeable and extremely patient with all of our questions. He really went above and beyond to help us get the home we wanted!
5/5
GoogleI had a fantastic experience with Karolina (and KFH in general) when buying my first home recently. Karolina was absolutely brilliant - she was continually professional, knowledgeable and friendly and quickly solved all the issues that came up along the way. I'm really grateful to her for making the process as painless as possible.Thanks!
5/5
GoogleWe are in the process of buying a flat. Jack has been dealing with it and has been very professional - straight forward to deal with and friendly and communicative. He has been proactive in order to get everything done and kept us in the loop in terms of dealing with the vendor, solicitors etc. A good experience to date.
5/5
GoogleI found Tiffany of the KFH Crystal Palace Team to be very helpful, efficient and professional at all times. Initially we were looking to buy-Tiffany was extremely helpful during our search in finding the right property for us, but in the end we decided to rent a flat privately. We will definitely go back to Tiffany when we are ready to buy again! Many thanks to Tiffany 😉
5/5
GoogleThe property is in good state and it's in a good environment, spacious with excellent transport network both train and bus station. I will recommend KFH Team especially the Crystal Palace Team, to anyone seeking to rent or purchase a property because they will assist you throughout the whole process and get you a decent and befitting property. Their level of professionalism is Topnorch with an amazing team and they are always respectful and civil in their approach.
5/5
GoogleRachel was really helpful with our flat search and communicative at every stage. She was quick to email after my initial phone call with options within our budget, and viewings were arranged swiftly - thanks so much!
5/5
GoogleTiffany from KFH has been incredibly helpful in the search for our flat. Fast in her responses and always trying to find times suitable for viewings for us. We very quickly found our current lovely new home thanks to Tiffany. No nonsense during viewings and honest responses. Many thanks for your help!PositiveQuality, Professionalism
5/5
GoogleDevonte has been really amazing and accommodating. He understood what we were looking for and made the process easy. I would happily recommend him.
5/5
GoogleWe’ve just exchanged on a property in South Norwood and had a fantastic experience with KFH. From the point of offer, Sian was wonderful, always available for any questions and responsive to our requests. We ended up using Lee as our mortgage broker and he too was wonderful! We’re so excited to get into our new home!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe’ve just sold our house through KFH in Crystal Palace. The team have been fantastic from the start, giving us prompt and useful feedback from the first viewings to keeping the momentum up through the sale. Particular thanks to Andrew who kept the whole show on the road and his patience dealing with the various solicitors and getting us over the line.
5/5
GoogleSian's friendly and easy manner made numerous property viewings a pain free experience. I felt she'd really taken into account all of our requirements and took us only to properties that were relevant. She's very efficient and intuitive, keeping us informed of any properties she might think we'd be interested in. Leaving a positive review for Sian is the least I can do for her faultless service.
5/5
GoogleStephanie from KFH Crystal Palace was thoroughly warm, professional and kept me up to date with every part of the moving process. I would not hesitate to recommend Stephanie or KFH for your next move. Thank you !
5/5
GoogleWe recently had a great experience selling our property through KFH in Crystal Palace. Amy, our agent, was not only very efficient and professional but warm and personable. They were always very responsive to any questions we had. I have already recommended Amy and Tyrone to friends and would not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
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