Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from the team from start to finish in selling our home in Muswell Hill.
Lucy · 8 September 2025
Agent replied · 16 April 2026
Thank you for your kind feedback. We’re delighted to hear you received excellent service from start to finish and really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleTai is a true professional. His friendly demeanor, proactive approach, and local expertise have instilled confidence in KFH. He’s keen to help and has been instrumental in meeting my property needs.
George · 25 July 2024
★★★★★ 5/5
GoogleBought our first home in N10 with the assistance of Lottie Smith throughout. She provided us with advice and recommendations, as well as successfully managing to negotiate the price on our behalf. Thanks Lottie and KFH. D + P
Watermelon · 22 February 2024
★★★★★ 5/5
GoogleWe used KFH to sell our property. From the outset they were very prompt at dealing with my many enquiries and guided us through the process. Viewings were done at times convenient to us and the property brochure put together by them was really professional. Our negotiator Katie has been on hand and very approachable throughout, though whenever I've spoken to anyone else there they've been able to assist immediately. Wouldn't hesitate to recommend.
Rebecca · 23 June 2017
★★★★★ 5/5
GoogleSuper professional team. We dealt with Stephanie and Sam and both were amazing. Sam understood our requirements and was focused and didn't waste our time. Stephanie is very friendly and easy to talk to but also a skilled negotiator. The best team we've ever dealt with by far.
Angelos · 22 June 2023
★★★★★ 5/5
GoogleWe bought a house through Elysia and the team at KFH. It was a fantastic experience.
Elysia was very fair and reassuring throughout the entire process. We would not have been able to get this house without her thoughtful and sensible approach.
Martin · 24 November 2023
★★★★★ 5/5
GoogleLottie and the team at KFH were absolutely amazing. Really listened to what we had to say and sold our house within weeks.
Thanks so much!
Sharon · 23 September 2024
★★★★★ 5/5
GoogleI would recommend KFH Muswell Hill. My agent Sam was very responsive and able to walk us through every step of the process. We managed to move into our flat on the date we wanted to, and that was because of Sam's hard work. Thank you Sam.
Nick · 22 June 2023
★★★★★ 5/5
GoogleMy experience with KFH, specifically Charmain, has been second to none. After missing out on a few properties, Charmain made it her mission to find a place for me and my brother. Only a few days later, she helped us find our new home. Would definitely recommend and will definitely be keeping in touch!
Ashley · 24 October 2022
★★★★★ 5/5
GoogleCharmain Alexander was excellent to deal, very thorough and honest and despite her not finding me a property I will definitely come back to use her again when I resume my search.
Ned · 22 May 2024
★★★★★ 5/5
GoogleAfter myself and my partner had had two properties fall through in the space of two weeks, we were really struggling to solve the problem of finally getting a flat. Kam our amazing estate agent even though this was not her responsibility called around and tried to find any property for us that she could. She has been nothing put communicative and transparent with us throughout this whole process. We really appreciated her help and honesty and would highly recommend her to anyone looking to rent in the London market.
Craig · 22 May 2024
★★★★★ 5/5
GoogleI arrived in London on a Wednesday morning, and six hours later, I had found a flat thanks to Reece Wallace - he even managed to negotiate a change of flooring before I visited.
Once my offer accepted, everything went very smoothly. Farnaz Bashir always replied quickly to my (many) questions, and thanks to her and Stephanie Antoniou, the administrative side of my move could not have been easier.
Florence · 23 June 2019
★★★★★ 5/5
GoogleNadia was incredibly helpful and went the extra mile to help us secure the property we wanted. Thanks so much for all your help!!
Sam · 23 September 2024
★★★★★ 5/5
GoogleI have had a very good experience with KFH Muswell Hill. Charmain has been incredibly helpful and is very professional. I would highly recommend.
Maggie · 23 September 2024
★★★★★ 5/5
GoogleKam has been incredibly helpful and is very dedicated to her role. She was committed to listening to my needs and well focused on my requirements for a rental property. Her kindness and knowledge made her a pleasure to speak to.
Harliv · 25 October 2023
★★★★★ 5/5
GoogleKFH were great to deal with and very quickly found us a new tenant for our flat in Mussel Hill. They were easy to work with and very responsive. A particular thank you to Danica Macnab who was very helpful from start to finish. Recommended.
Michael · 22 June 2023
★★★★★ 5/5
GoogleNadia is one of the best agents I have ever worked with, and I look forward to continuing our collaboration in the future. Her professionalism and politeness are exceptional.
Nick · 14 June 2024
★★★★★ 5/5
GoogleSold my house through this company. Lotte Smith was my contact point and acted very professionally throughout
Robert · 9 December 2024
★★★★★ 5/5
GoogleShaun was fantastic to deal with. Super fast answers and really helpful in getting us the place and sorting the move in.
Markus · 23 September 2024
★★★★★ 5/5
GoogleThank you Andrea! It was a pleasure working with you to purchase my first flat and I really appreciated you guiding me through the process. Many thanks again
Becca · 7 June 2024
★★★★★ 1/5
GoogleIf you are a tenant and you are looking for an agency, who will enter the property whenever they want without letting you know and sharing your personal information with 3rd party and after this denying every mistake they made- this is your agency. Stephanie Antoniou and Annie May are the most unprofessional people you can meet while looking for a property.They will charge you for everything and will always expect from you to keep your obligations, but they will never keep theirs.
They couldn't rent out the property, so I decided to take the things in my hands so we can move out earlier. I have done the viewing with the prospective tenants and managed to let out the property from the first time.
Absolutely unacceptable attitude from such a big company!
Lorin · 22 June 2020
Agent replied · 21 June 2024
Hi Lorin,
thank you for taking the time to review us.
Here at KFH, we take all feedback seriously and are sorry to hear that you were unsatisfied with your experience.
As such, we have investigated into this for you.
It is to our understanding that our Muswell Hill branch made a minor system error to which they apologised for. As a result of this, you then requested a refund for the tenancy agreement fee.
Due to us not being able to refund you the monies, you then requested to vacate the property earlier than the agreed notice date. We wanted to accommodate you as much as possible and as a result secured a tenant, enabling you to vacate the property one month earlier.
We appreciate that there were a few miscommunications between yourself and the branch, however we hope you know that we always have our customers best interests at heart.
Wishing you all the best for the future.
Kind regards,
KFH
★★★★★ 5/5
GoogleOscar was extremely helpful throughout our search and was very proactive in arranging viewings. He took us around some great houses which met all our expectations. When we made our offer he was there to negotiate the best price for us. He kept relations between ourselves and the vendor very amicable and the whole process was so smooth and easy! Very happy customers :)
Eloise · 22 June 2020
★★★★★ 5/5
GoogleWe have recently exchanged on a property sold by KFH. The agent, Agamemnon was courteous, professional and easily contactable throughout the buying process. He went out of his way to keep us and our conveyancer regularly updated which ensured that our purchase progressed in a timely manner. We would highly recommend KFH.PositiveResponsiveness, Professionalism
Tim · 22 June 2022
★★★★★ 5/5
GoogleCharmain is my star agent. Very speedy and impressive work. The move-in process was really smooth. I'm very pleased with KFH.
Norbert · 23 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.