Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI found KFH very professional. Most importantly, they care customers need and understand the circumstances, finally come up with options as per policies to meet the client's need. Especially, Rayan Dool is very prompt and proactive in responses and coming up with solutions. We shall refer KFH in the future. Muhammad Hasan and Mst Akhtar
Mehedi · 22 June 2020
★★★★★ 5/5
GoogleMyself and my partner have just rented our lovely new home through KFH (Muswell Hill). We would like to thank Visar Xhigoli for his professionalism and endless patience, helping us to find the perfect flat.
Visar is the best agent we've ever dealt with. His customer focus, dedication and patience are outstanding.
Thank you again and again and again! :)
Veronica · 23 June 2017
★★★★★ 5/5
GoogleI strongly recommend KFH.Nadia was our advisor and always helped us at every step, highly professional on her part and always friendly. Many thanks
Joss · 22 February 2024
★★★★★ 5/5
GoogleSeamless experience buying our first home with KFH. Special mention to Sawan, Sharon and Ravi who were knowledgeable and patient throughout and guided us to get the best mortgage for us. Thank you team!
Dhara · 22 June 2023
★★★★★ 5/5
GoogleI was actively looking for a rental and Danica was extremely helpful. She was responsive and very professional. She shared with me various properties and was always available for a chat or a viewing. I would definitely recommend her if you re looking for a house/flat. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Clea · 22 June 2021
★★★★★ 5/5
GoogleAshleigh was very diligent and always at the end of the phone ready to help. It was a long journey to sell our house but she helped us every step! Thank you
Samantha · 27 July 2023
★★★★★ 5/5
GoogleHaydar is extremely proactive, friendly and easy to work with. We got through the paperwork and moving in process in only a week and it was very smooth at every stage. Would highly recommend to anyone looking to rent in North London.PositiveResponsiveness, Professionalism
Benjamin · 22 June 2022
★★★★★ 1/5
GoogleLandlords be ware of their cunning ways.
They first urge you to sign a small print contract, they then deduct two of years of commission form you all upfront plus other cost such as 300 pounds called agreement cost?! which no one explains you when they first contact you.
I regret dealing with them unfortunately seems to be too late and am stuck with this bad estate agency for another two years.
Movahed · 23 June 2019
Agent replied · 21 June 2024
Hi Movahed,
Thank you for taking the time to review us. Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience.
As such, we would like to help and rectify the situation. Please email us on clientliaison@kfh.co.uk so that we can discuss further.
We hope to hear from you soon.
Kind regards,
KFH
★★★★★ 5/5
GoogleShaun was very helpful finding us a tenant for our Annex.
Mukta · 23 September 2024
★★★★★ 5/5
GoogleGot our rented property through this branch.. Charmain was amazing helped me from beginning to end.
Would definetly recommend... Thanks again Charmain
Courts214 · 22 February 2024
★★★★★ 5/5
GoogleI would like to commend KFH for their support in each and every way. I manage my own portfolio but KFH are there for problems which they don't have to get involved with. The staff at Muswell Hill are super willing and I want to specifically mention Charmain who deal with a very unpleasant situation in an extremely professional way. I would not use any other estate agency in the Muswell Hill area and absolutely recommend them for they professionalism, humour, intelligence and going beyond the call of duty.
Jackie · 22 June 2023
★★★★★ 5/5
GoogleI can’t speak highly enough about Stephanie. She is professional, extremely knowledgeable….. definitely knows her stuff!!! and is approachable and very easy to talk to. I have been dealing with Stephanie, regarding my rental property, for about 5years and she is always at the end of the phone when I have a query and makes herself available when I just decide to walk in to the office with questions! She really is great and I feel very reassured and in safe hands with Stephanie. As I say I can’t recommend her highly enough. Have only positive words.
Celia
Celia · 22 June 2023
★★★★★ 5/5
GoogleDanica from KLH Muswell Hill branch, was punctual, friendly and very professional during my lengthy search for a place to rent; most importantly, unlike other agents, once she had an understanding of what my requirements were I always knew that when she reached to me it was because she had identified a place which matched my parameters so as not to waste my time unnecessarily.
I was very happy with the service that she provided and of course with place that she ultimately secured for me.
Costa
Cos · 22 June 2023
★★★★★ 5/5
GoogleLottie Smith was extremely professional, enthusiastic and engaging throughout the process in the sale of my flat.
David · 22 May 2024
★★★★★ 5/5
GoogleTai is very friendly and showing me around very quickly and no hassle.
Hakan · 25 July 2024
★★★★★ 5/5
GoogleI was able to secure a flat with KFH through the agent Sam. He was professional throughout the whole process and made it as stress free as possible. Thank you Sam
Katie · 22 June 2023
★★★★★ 5/5
GoogleWe both wanted in particular to thank Elysia for making it such a stress free process for us.
We were both really impressed by her approach for the initial viewing and in all the subsequent communications on the journey to completion.
Sam · 22 June 2022
★★★★★ 5/5
GoogleDanica has been a fantastic agent whom I highly recommend! From the start, she took the time to understand my search requirements to rent a property in Muswell Hill. Danica is very empathetic, knowledgeable, realistic and quick to respond, we couldn't have asked for a better agent, thank you so much for everything! :)
Natalie · 23 June 2019
★★★★★ 5/5
GoogleI have used KFH in Muswell Hill for a number of years now for their excellent letting services, but have also now sold my property through them. I cannot speak highly enough of Matthew Smith & his Team. Over my years of experience, he was the first Agent who consistently & regularly updated me throughout the process without prompting & whose patience in dealing with all parties was exemplary. Well done!
Constance · 24 December 2023
★★★★★ 5/5
GoogleBest letting agent in North London!
I can’t recommend Stephanie and her team enough. They valued my property and within 48 hours found me a great tenant. I was surprised it happened so fast but so greatful to find such a lovely couple to take my flat. Contacting KFH is a must !
Amelia · 23 June 2019
★★★★★ 5/5
GoogleDanica Macnab was patient and led us straight to the property we ultimately wanted. Very happy with the outcome, responsiveness and client service we received through the process and have already recommended her to some other friends looking to move.PositiveResponsiveness, Quality, Professionalism, Value
Liam · 11 January 2022
★★★★★ 5/5
GoogleCharmain Alexander is the best agent I have ever met!
Very professional, nice and honest.
Tomer · 22 May 2024
★★★★★ 5/5
GoogleMatthew Smith and his team in the Muswell Hill office could not have been more helpful in what turned out to be a long and difficult transaction as a result of external factors in a chain which at times seemed insurmountable . He is a skilled negotiator and I would recommend KFH without hesitation.
Louise · 23 June 2018
★★★★★ 5/5
GoogleMadelene was a fantastic estate agent - so friendly, helpful and not putting on the same sort of pressure most other agents do! Such a refreshing, friendly and fun breath of fresh air. She was patient with me and my girlfriend while we searched for our first property, helping us eventually find the perfect flat.
Alex · 23 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.