Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our property in Peckham and we chose to go with KFH again because of the smooth process we had when buying our house through them. Andree was fantastic from start to finish, always friendly, personable, and on top of everything. He kept the whole process moving smoothly and made selling our home feel straightforward and stress-free.
We’re grateful for Andree's work and enjoyed him showing us around new properties this time around.
Rachael · 23 September 2024
★★★★★ 5/5
GoogleGreat experience working with Malik while buying our home. He was professional, responsive, and kept us well informed throughout the process, which made everything much less stressful. Really appreciate his help and would happily recommend him to anyone looking to buy.
Olivia · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience, Olivia. We are glad to hear that Malik provided you with professional and supportive service. Our goal is to ensure a smooth process for our clients, and we appreciate your recommendation.
★★★★★ 5/5
GoogleI had a great experience working with Seito. He was very kind, supportive and clear in the process to help me find a great property and deal guiding us throughout the entire experience. We are very grateful and highly recommend to work with him.
Francisca · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Francisca Ramírez Corvalán. We're thrilled to hear that you had a great experience with Seito and found him to be supportive and clear throughout the process. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleKFH and specifically the agent Katerina were extremely helpful and knowledgeable in the house buying journey. Katerina took us around many properties on the first day of the search and then followed up with us for the rest of the process, ensuring swift communication with the seller of the property that we found, and ensuring information was readily available to us whenever we requested it. Would recommend using them in the future.
Chris · 23 September 2024
★★★★★ 5/5
GoogleWe had a very good experience finding a flat with KFH. Paul was highly responsive and took note of what we were looking for and helped us identify properties that met our needs within our price range. The entire team was quite helpful throughout the letting process.
Emily · 10 August 2025
★★★★★ 5/5
GooglePhillipa was amazing assisting with our move and I couldn’t recommend KFH enough. Phillipa made the stress of finding a place so easy and handled everything so efficiently! Without a doubt the easiest process I’ve had with any estate agents!!
Phia · 16 October 2025
★★★★★ 5/5
GoogleI’d like to thank Muguisha for being so helpful and patient throughout my property search. She was always professional, kind, and willing to assist, no matter how many questions I had.
Her support made the whole process much less stressful, and I really appreciated her time and effort. Highly recommend!
Hosanna · 16 June 2025
★★★★★ 5/5
GoogleHad an amazing experience with abi a few days ago on a viewing. She team was friendly, helpful, and patient made everything so easy. Highly recommend for anyone looking for a smooth and stress-free process
Brooke · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Brooke B! We're thrilled to hear that you had an amazing experience with Abi and found our team to be friendly, helpful, and patient. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleI had a great experience with Paul at KFH Peckham Rye in finding a new flat. They were very responsive and helpful in sorting out everything - thanks to Paul and the team!
Amanda · 16 November 2025
★★★★★ 5/5
GoogleMalik did an excellent job handling the sale of our property. He was knowledgeable, communicative, and always quick to respond. The whole process felt smooth and well managed from start to finish. Highly recommended.
Dylan · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Dylan. We are thrilled to hear that Malik provided knowledgeable and supportive service throughout your property sale. Our goal is to ensure a smooth process and achieve truly successful outcomes for our clients.
★★★★★ 5/5
GoogleBig shout out to Ivan at KFH Peckham for helping us move home. I've not moved houses in a long time and was initially worried about the whole process, but it was nothing but smooth with KFH. Ivan was patient and remained professional while personally helping us with all the paperwork and admin. I'm thoroughly satisfied with how I was treated and am grateful for how easy Ivan and KFH made it.
Joe · 13 June 2024
★★★★★ 5/5
GooglePhillipa was amazing! She was super friendly, always quick to help, and made the whole process of finding our flat really straightforward. Couldn’t have asked for better support - thank you!
Scarlet · 16 November 2025
★★★★★ 4/5
GoogleWe purchased our new home through KFH. Andree was our agent and he was able to share decent properties with us regularly vs the other estate agents we were signed up with. Andree managed the sale and negotiation well and advised us well on the process and how to approach things.
Harry · 16 April 2025
★★★★★ 1/5
GoogleOur sale was managed by Jamie Crowder at first and then Priyesh Barot, with no real explanation as to where Jamie went.
Priyesh and his colleagues repeatedly gave misinformation to our buyer,, told her we had no chain when we'd made it clear we were buying a flat (which was chain free, perhaps that was the confusion, but it's really not complicated!), then told her we were happy to leave it vacant before we'd completed our purchase (also not true). This cause us much stress as we were worried she might pull out, as we knew KFH would make it seem like our fault to her. Then, the final straw!, told her on completion day that we were out and gave her the keys before we had finished and locked up! She literally turned up WHILE WE WERE CLEANING. Hugely embarrassing, but luckily she was reasonable and had only turned up to drop a few things and then move in later.
KFH were more expensive than their service warranted. They did get our flat sold in the end, but after we'd already gone with another agent due to lack of activity from them. The sale only happened because of a previously interested party losing another purchase elsewhere and coming back to ours after we'd gone to another agent.
Considered giving 2 stars as they were friendly, but these are really basic things that needn't have happened, hence just 1 star, there is no need to mislead buyers just to tell them what they want to hear. It only creates stress and frustration when the truth then appears.
James · 22 June 2018
Agent replied · 20 June 2024
Hi James
We're sorry you've had the experience and would like to discuss your feedback in further detail. Please contact us in branch at your earliest convenience.
Kind regards
KFH Peckham Rye
★★★★★ 5/5
GoogleAt first, this is the agency that contact me back the fastest from among of almost 10 agencies that I sent the inquiry. Ivan help me a lot. I have a dog and he helped me talk to landlord about that. Since the place is very gorgeous, I told him that I really want it. He even helped me with the document when I have absolutely 0% knowledge about this. He always keep me update along the process. Everything is going very well. Thank you so much👏👏
JOY · 23 November 2023
★★★★★ 5/5
GoogleSpecial thanks to KFH, great service, and especialé thanks to MALIK for all the help, was greatly appreciated. Even got a lift out of the guy, very noble. Would use again.
Ghillie · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience Ghillie. We are delighted to hear you found our service reliable and our team supportive. Your appreciation for Malik's assistance truly reflects our commitment to client-focused support.
★★★★★ 1/5
GoogleKFH rented myself, and my downstairs neighbours flats in Kapuvar close with reoccurring cockroach infestation, mice, black mould, damp, power cuts, windows that don’t close, blocked drains, the list goes on… they are causing health issues and make the properties inhabitable.
When we report it and ask for help from the landlord who manages the property, he ignores our messages for weeks and speaks in riddles.
We tried to move out because it was not fit for living in, but KFH refused to let us leave the contract early early and their compliance team have said there is nothing they can do to help, but with the landlord ghosting us I don’t know where else to turn.
The pests were present before we moved in because when a new pest controller came, there were already mouse and roach traps laid.
Does this mean KFH have just been recycling uninhabitable properties on a high turnover with the knowledge of these persistent issues managed by a landlord that is impossible to communicate with and never sorts out problems? It would be great if they could do something to help or at least sign post where we can turn- this is a property that was on their books and they made money off so the least they can do is help the renter and perhaps hold the cowboy landlord to account? Especially when he has so clearly breached the rental agreement for both of these flats and is causing harm to the tenants
Izzy · 16 October 2025
★★★★★ 5/5
GoogleWe were selling our mothers house, as she required 24hr care, which on the face of it isn't anything out the ordinary. Added to the fact we live in France, and couldn't be available on site was our No1 concern.
The team at KFH were absolutely brilliant, their seamless process worked reassuringly well and the sale was managed through to a very successful outcome. its the second time we have used KFH and both times have been completely painless, with interested buyers found within the first week.
Mark · 16 October 2025
★★★★★ 5/5
GooglePaul Johnson is probably the best agent I have delt with ever. We're looking for a property urgently to move in a week, and even though the first option we've viewed with Paul is the not the most ideal, he immediately took innitiative and showed us more options on the same day. So happy it has worked out in such a tight turn around. He's very responsive with replies and listens and understands our requirements. Appreciate all the help he's offered.
Joa · 24 October 2023
★★★★★ 5/5
GoogleMy husband and I moved to London from the US so that I could attend school. We had no idea how difficult the rental process was in the UK, and we feel so grateful that we called KFH and that Paul Johnson was the agent who answered. He is so patient and knowledgeable, and his guidance through every step of the process is the reason we were able to get a flat that we are extremely happy with. We spoke to multiple agents from various companies and Paul was by far the most helpful of everyone we got in touch with. He met us the same day for a viewing, and responded to all of (our many) questions straight away. With our situation coming from overseas complicating an already arduous process we can not speak highly enough about Paul Johnson and his effort to help us make this transition as smooth as possible. Truly couldn’t have done it without him!
Holly · 24 October 2023
★★★★★ 5/5
GooglePaul Johnson once again has been incredibly helpful and easy to communicate with. I wouldn't hesitate to recommend Paul if you're looking for a rental property in the Peckham Rye area.
Fiona · 16 October 2025
★★★★★ 5/5
GoogleMr. Paul Johnson was an amazing agent that got me and my partner a great flat in a matter of days, highly recommend, specially considering how challenging that is in a place like London.
Veritas · 3 September 2025
★★★★★ 5/5
GoogleWe recently found a property to rent through Phillipa. She was the best estate agent we’ve ever worked with. She was super responsive and proactive, highly recommend!
Grace · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Grace! We are thrilled to hear that you found Phillipa to be the best estate agent you've ever worked with. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleAndree & Michael were absolutely FANTASTIC estate agents. Incredibly professional, always flexible, considerate, persistent and most importantly great guys. We had a very steady stream of viewers and they got our house sold at the price we hoped for. I wouldn't hesitate to work with either of them again - they made the whole process totally stress free for me and my family.
Sam · 5 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.