Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePhillipa was a massive help and continued to help us search for property over a long period of time. We appreciated her quick communication and choice of properties to show us.
Finn · 12 December 2025
Agent replied · 16 April 2026
Thank you so much for sharing your experience. We’re very pleased to hear that Phillipa was such a steady source of support throughout your property search. Her prompt communication and careful selection of properties reflect the service we strive to provide, and it’s great to know they made a positive impact.
★★★★★ 5/5
GooglePhillipa was super helpful and efficient at helping us find a place. She worked late to let us see our new flat, and gave us lots of helpful advice :)
Ella · 19 December 2025
Agent replied · 16 April 2026
Thank you very much for your kind words, Ella. We’re pleased to hear that Phillipa provided such helpful and efficient support throughout your search for a new flat.
★★★★★ 5/5
GoogleThe easiest and greatest experience. Thank you to Phillipa who made a, what could have been daunting and stressful experience, fantastic!
Poppy · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Poppy! We're thrilled to hear that your experience was the easiest and greatest, and we appreciate you recognising Phillipa for her fantastic support.
★★★★★ 5/5
GooglePhillipa was great during the whole process; we were looking for a home in Peckham to rent through KFH and she found an ideal place for us, working closely with us and the landlord to make sure the tenancy was what we needed. She was also available all the time for all my questions, even over weekends and after hours. Even after the move she continued to check in on how we were doing, thanks for all your support Phillipa
Georgina · 22 May 2025
★★★★★ 5/5
GoogleGreat and efficient service from Priyesh and his team. Many thanks for a job well done!
James · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, James. We are thrilled to hear that you found our service efficient and of high quality. Our knowledgeable team is dedicated to achieving truly successful outcomes for our clients.
★★★★★ 5/5
GoogleHighly Recommend Priyesh! Professional and knowledgeable, great communication, and made it a very comfortable experience.
Joe · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic feedback, Joe. We are delighted to hear you found our service knowledgeable and professional. We appreciate your recommendation and look forward to achieving great results together.
★★★★★ 5/5
GooglePhillipa was amazing, she went above and beyond to help with getting the tenants in and sorted. I can’t thank her enough!
Caroline · 16 January 2026
Agent replied · 16 April 2026
Thank you for sharing your feedback. We’re really pleased to hear that Phillipa was able to support you so effectively throughout the process. She takes great pride in ensuring everything runs smoothly for our landlords, and it’s wonderful to know her efforts made a positive difference for you.
We truly appreciate your comments and look forward to continuing to work with you.
★★★★★ 5/5
GoogleAbigail was fantastic! She not only helped me sell two of my properties but also made the entire process completely stress-free. Her expertise and dedication were evident from the start. She guided me through every step, answered all my questions promptly, and provided valuable insights that made a big difference. I truly appreciate her professionalism and commitment to getting the best results. I couldn’t have asked for a better experience!
Andre · 16 August 2025
★★★★★ 5/5
GoogleSeito was incredibly helpful and very friendly in our process of looking for (and eventually securing) an apartment.
Alexander · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback, Alexander Eales. We are delighted to hear that Seito was incredibly helpful and friendly during your apartment search. We truly appreciate your trust in us and look forward to supporting you again in the future.
★★★★★ 5/5
GooglePhillipa has been amazing helping us find a new flat, couldn’t recommend her enough. Super professional but so friendly and helpful, total credit to KFH.
Jack · 5 December 2025
Agent replied · 16 April 2026
Thank you, Jack, for taking the time to share this. It’s fantastic to hear how much Phillipa supported you throughout your flat search. Her mix of professionalism, friendliness, and genuine care shines through in everything she does, and it’s great to know she made the experience so positive for you.
★★★★★ 5/5
GooglePhillipa is fantastic ! Worked really hard for us, really appreciate her!
Luke · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your fantastic experience with us, Luke. We are delighted to hear that you appreciated Philipa's hard work and dedication. Our knowledgeable team is always here to provide reliable support. If you need further assistance, please do not hesitate to reach out.
★★★★★ 5/5
GoogleI had a very smooth and positive experience working with Phillipa. She was extremely responsive, organised, and proactive throughout the entire letting process. Communication was clear and efficient, and everything moved forward without any issues. Her professionalism and attention to detail made the whole experience stress-free. I would happily recommend Phillipa and KFH Peckham Rye.
Faye
Faye · 28 November 2025
★★★★★ 5/5
GooglePaul was amazing and delt with my query with 100%
Noraiz · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Noraiz Iqbal! We are thrilled to hear that Paul provided you with amazing support and handled your query.
★★★★★ 1/5
GoogleMerry Christmas KFH, water is coming up from the floor in the Hyhurst studio. I think I can get my money back in full.
I have rented enough to know to look out for warning signs a melting light bulb was a message get out now water is coming up from the bathroom tiles. I think this is an opportunity to move on.
Just · 19 December 2025
Agent replied · 16 April 2026
Dear Cheryl, Thank you for bringing the water issue in the Hyhurst studio to our attention. We’re very sorry for the inconvenience this has caused and fully understand your frustration. Your feedback is important to us, and we remain committed to providing a reliable, tenant‑focused service. Our team will be looking into this promptly to ensure the matter is addressed properly.
★★★★★ 5/5
GooglePaul at KFH Peckham Rye was brilliant throughout the lettings process for my daughter. He really took the time to understand what she was looking for and quickly found a flat that ticked all the boxes. What stood out even more was the support after the move. Paul was incredibly responsive and helpful with all the follow-up documentation and made the whole process feel seamless. Highly recommend!
Claire · 16 May 2025
★★★★★ 1/5
GoogleI used KFH as a landlord since Dec2020. However in Nov 2025 KFH started charging me for an insurance product without my consent. It has left me with no other action but to seek another agent. I will never again use KFH and I strongly suggest you take your business elsewhere.
Charles · 16 March 2026
Agent replied · 16 April 2026
Dear Charles Batho
Thank you for taking the time to leave us feedback about your experience with us, we strive for
excellence, and are disappointed to hear that you received anything less. We are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact
our manager at peckham.lettings@kfh.co.uk to discuss ways we can better serve you in the future.
★★★★★ 5/5
GooglePaul Johnson was our lettings negotiator and he was fantastic. He helped us find the right flat for us at the right price. Paul gave us the information we needed to make the decisions quickly. Some complicated situations came up that had nothing to do with him or the agency, and he extremely helpful. Paul was always calm through the turbulence, fast with his email replies, and very professional. We're very happy with our flat - and we never would have gotten it without Paul.
Drew · 16 October 2024
★★★★★ 5/5
GoogleGreat experience with KF&H Peckham branch. Phillipa showed us around multiple properties and was very kind and patient, answering all of our questions and making sure we had full transparency on all of our options. Very quick to reply and easy to Great service, can’t complain at all.
Kristy · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us Kristy. We are glad to hear that our team provided you with quality support and transparency.
★★★★★ 5/5
GooglePhillipa was super helpful and communicative throughout the letting process!
Hugo · 19 December 2025
Agent replied · 16 April 2026
Thank you for your wonderful review, Hugo. We’re delighted to hear that Phillipa supported you with such care, clarity, and consistent communication throughout the letting process. Feedback like yours means a lot to our team.
★★★★★ 5/5
GoogleI had a very great service with Seito Smith, he is very hardworking and very loyal agent, he will make your process very easy for you, he is very communicative and very outspoken, I will surely recommend him over and over again to people around from KFH
Livelifeteam · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with our team. We are delighted to hear that Seito made the process easy for you. Your recommendation means a lot to us as we strive for truly successful outcomes.
★★★★★ 5/5
GoogleAnother great experience with KFH lettings - Phillipa was fantastic - hot on replies and never missed a call - kept us in the loop at all times and was always there to answer the most inane questions. Charming and good sense of humour which always helps.
Gem · 16 October 2025
★★★★★ 5/5
GoogleAbigail was wonderful with my move. When it came to making the biggest purchase of my life, she’s the one you need to go to. From start to finish, communication was great and she always seems to be the happiest in the office!
Paul · 16 November 2025
★★★★★ 5/5
GoogleKFH Peckham have been really great in our flat hunt experience! Particularly Phillipa who has been patient, clear and friendly with our communication throughout the process of confirming our tenancy. It's been a super smooth experience, making the stress of flat hunting a little easier!
LILY · 16 October 2025
★★★★★ 5/5
GoogleWorking with Phillipa during my property search was genuinely a standout experience. From our first conversation, she brought a level of care and professionalism that immediately put me at ease. She took the time to understand what I was …
Sean · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that your experience with Phillipa stood out during your property search. We pride ourselves on offering a supportive, transparent, and genuinely people‑focused service, so it’s wonderful to know that Phillipa’s care, communication, and professionalism made the process feel easier and more reassuring for you. Your comments about her balance of friendliness, expertise, and proactive support are truly appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
