Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleA year on from our first engagement with kfh and we couldn't be happier with the outcome. We got to see a few very competitive and fitting properties because kfh helped us snap up the one that our hearts were set on. Everything then on went very smoothly thanks to Lawrence and team.
Robert Β· 21 June 2021
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1/5
GoogleHad a viewing with them this week. Agent was beyond rude. On the phone 80% of the time and completely consumed by the various phone calls. Gave wrong information and left the property in a hurry.
Sofia Β· 21 June 2023
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5/5
GoogleI recently sold my flat through KFH in Canada Water and had an excellent experience. Lewis, Anthony and the team managed the process very well end to e-nd including attrating the right type of buyer, advising me when a change of approach was needed and negociating through succesful completion of the sale.PositiveProfessionalism
Paul Β· 21 June 2021
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5/5
GoogleWe were extremely pleased with the sales team, especially Lauren Wilson who managed to secure a sale really quickly. And when we had some personal circumstance requiring us to change the key terms of the sale, Lauren has gone above and beyond what we expected and managed to negotiate and enable both parties to agree on the terms very quickly.
W Β· 22 June 2018
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5/5
GoogleThanks to Mohammed in the lettings division, I have recently found my current flat. He was super helpful and professional during the entire process and managed to find us a great place within our budget.
Arianne Β· 21 June 2023
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5/5
GoogleFor the past few weeks, Antony has been liasing with me in order to help us find a flat in London. His excellent communication and people-skills have been super impressive and we would definitely return to him the next time we are looking to rent.
Geerija Β· 21 June 2022
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5/5
GoogleThank you to Seamus, who was very helpful during the whole rental process with regular updates and first class support.
Mark Β· 21 May 2024
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1/5
GoogleVery disappointing experience with KFH in Canada Water while selling our property.
At start, their branch manager does an overly ambitious pitch and lock you in at a very high price. This might have worked during an upbeat market to manipulate the prices up, but it doesn't help you in a downward market.
Soon after that, you realize they don't have any key differentiator or any clever strategy behind it.
Worst of all, they do not hesitate to lie to you. When we churned from them, they claimed a viewing took place, although we had a written evidence from them that it didn't happen. They promised they were going to provide further evidence, but never did. Completely lost our confidence.
Everyone can sell in an upbeat market, while good agents prove themselves in difficult markets. Don't let these guys manipulate you and waste your time.
Bekir Β· 25 August 2023
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5/5
GoogleRianna was an amazing agent. Very polite and professional with loads of experience. Would definitely recommend ππ½ β¦
Meech Β· 13 June 2024
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5/5
GoogleOnce i confirmed my viewing of the apartment with Haydar, he was amazing in providing us with all the information that we could require as well as responding to our emails with a whole list of queries promptly. From the viewing to making an offer to signing the lease agreement went by extremely smoothly thanks to Haydar!
Theogaran Β· 22 June 2019
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5/5
GoogleI have just purchased a property that was advertised by Ameer and he managed the relationship myself, the seller and every third party involved to make sure everything moves ahead smoothly and fast. I really appreciate his level of care and professionalism.
Davide Β· 23 May 2025
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5/5
GoogleVery pleasant experience with Rianna. Sheβs very helpful and efficient! The whole process is smooth and everything is crystal clear. Rianna typically replies in half an hour and can solve all our concerns. Recommend.
Fanbo Β· 19 August 2025
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5/5
GoogleWe have had a wonderful experience with Gabriel from the Canada Water branch. Gabriel has been super responsive and helpful during our flat/house hunting journey. He is very reachable without being intrusive, always on time and professional. We would definitely recommend the Canada Water branch of KFH!PositiveResponsiveness, Professionalism
So Β· 25 October 2021
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5/5
GoogleSeamus has been amazing at helping me find a new home. He's been very through and prompt with the communication throughout the process.
Saad Β· 21 February 2024
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5/5
GoogleAntony has been a huge help to us in finding a new flat. A great mix of being very speedy to react and keep us informed of developments, without being pushy. It made the whole process very efficient and stress-free - great service
Andrew Β· 21 June 2022
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5/5
GoogleBeing a new comer to London, we are lucky to have KFH around in Canada Water! Thank you Antony Botha, the agent of KFH who provided all the necessary information to help us to win at the most compatible property market in UK!
Patty Β· 21 June 2022
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5/5
GoogleRianna the lettings assistant manager is excellent and very proactive.She has a sense of humour and communicates to her customers professionally
Frank Β· 16 December 2025
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5/5
GoogleKaren was very helpful in the moving process despite some last minute changes on our side, much appreciated!
Pascal Β· 21 May 2024
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5/5
GoogleWe recently completed on our flat sale in Rotherhithe and had a great experience with KFH - in particular with Sam who was always responsive and stayed on top of the chain well, helping to keep the legal process moving throughout.
Nick Β· 23 May 2025
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5/5
GoogleWe have been working with KFH for some time now more specifically with Seamus. Although this time we couldn't find the right place for me, Seamus was extremely helpful during all the search process and has helped us twice in the past so I highly recommend KFH and Seamus.
Carlos Β· 21 June 2021
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5/5
GoogleI have my apprehensions dealing with agents but Karen Rawlings at KFH proved me wrong!
She is a professional and a sweetheart who guided and helped me through out the process and been very patient with every question / doubt I threw at her. She even took time out of her busy schedule and organised another viewing upon my request, which she is not obliged to do so ! This shows her conviction and care for all parties involved !
Itβs a pleasure dealing with her and I have already recommended her to so many of my friends !
Thank you very much Karen π you are the best !
S Β· 21 June 2023
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5/5
GoogleI just bought a flat via Laurence at KFH Canada Water and overall it was an easy experience dealing with them. Laurence was on it from start to finish and did not delay the process in anyway. I hope to deal with him again for my next purchase!
Redfoot Β· 21 June 2021
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5/5
GoogleNigel was extremely helpful in selling my flat and negotiating a difficult and stressful legal process. I would highly recommend KFH and Nigel to anyone.
Kelly Β· 22 June 2016
Agent replied Β· 20 June 2024
Hi Kelly, Thank you for your review. We are happy to have assisted you and look forward to hopefully working together again in the future. Regards, KFH Canada Water Team
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5/5
GoogleEnjoyed a great experience with KFH Canada Water! Karen went above and beyond to help us find a suitable place. I really appreciated the quick response to queries!
Vasiliki Β· 25 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.