Trusted Agent profile · London
★★★★★
322 reviews across 1 platform
House, 5 Compton Road, Wimbledon, London, SW19 7QA
Kinleigh Folkard and Hayward's office in London, at House, is rated 3.8 out of 5 across 322 reviews on 1 platform, including 322 Google reviews rated 3.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI recently contacted James Coles, one of the mortgage consultants at KFH. It was great working with James and Sharon Seale, who handled my unique situation efficiently and clearly, and got me a great mortgage. They really care about their customers, even answering queries after normal working hours. I was also grateful for all their patience. I highly recommend them.PositiveQuality
1/5
GoogleHassling and coercive emails from KFH trying to get me to pay for utilities bills, when I had not been a tenant in a flat for over 12 months and when the accounts with the utilities provider were closed. A sum of £1,700 was being claimed. …
5/5
GoogleGreat service and support from the financial services side via James Coles and supported by Sharon Seale - really excellent communication and availability made the whole process very easy. Thank you!
5/5
GoogleWe recently sold a house through KFH and I would wholeheartedly recommend them to others. They were very professional, knowledgeable and always prompt with feedback and updates. Linda in particular was extremely helpful. She gave excellent advice, kept in regular contact and handled the sale brilliantly. We are very grateful to her for all her hard work and we have nothing but high praise for KFH
5/5
GoogleKFH are an excellent company; they offer highly professional service and I would not hesitate to recommend them to anyone applying for a mortgage. James Coles and his assistant Sharon have been amazingly supportive throughout the mortgage process and I cannot thank them enough for their help!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKirsty Burke helped us through the process of renting our current flat, putting all the paperwork and processing everything, I can't complain its been easy to communicate , quick responds. And incase of any doubt she will help you find what you need. I highly recommend KFH and I used them in different occasions.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just moved into our new house which was purchased through KFH and been highly impressed by the service all the way through. Our agent ensured that we were well looked after: from answering our queries promptly, flexibly accommodating viewing times and above all the professional and pleasant manner of dealing with us has made this process a memorable one. Thanks again Jim!
5/5
GoogleI've been using KFH as the letting agent for my flat for over ten years. The recent renewal was handled efficiently by Kirsty Burke and the KFH team. They provided helpful insights on the current market and completed a change of tenants seamlessly. Very happy with the service.
1/5
GoogleI rent a house with KFH and their service has been subpar throughout. Takes months to sort out issues that should take weeks, despite being in constant communication with them. Luckily the house is great, but i will proactively never rent …
5/5
GoogleHi All, just recently moved into a KFH rental property in Streatham. The process was very smooth and well-organised. I would like to make a special mention to the agent from KFH Alex Da Silva for organising everything in an orderly manner.
5/5
GoogleKFH Manage the property I reside in and it is a delight dealing with them. The process with their property management department was easy and they where fast acting when fixing my maintenance issues. I would highly recommend using KFH along with their management team (especially if you are a landlord) as they are personable and professional.PositiveResponsiveness, Professionalism
5/5
GoogleI have lived in a rented property managed by KFH for the past 3 years. They have been very professional in that time and quick to respond to emails. Time and again they have proven to be great mediators between us and the landlord and helped settle any issues. We would highly recommend!PositiveResponsiveness, Professionalism
1/5
GoogleReceived a very poor service from our property manager Shikha Shrestha during our time at our rental property. Completely unresponsive and only responds after being chased via email. With have had an issue with mould in our bathroom which …
1/5
GoogleThey have been managing our block from past 6 years, they made service bills to 2-3 times higher and made the building condition worse.
5/5
GoogleKFH has been managing our property for us in SW20 for many years. We have recently been dealing with Eliana Thurstan over a renewal of contract and have found her to be responsive, knowledgeable and patient (!). A real find, and we thank her.
5/5
GoogleWe have just started a tenancy in London through KFH and they could not have been more helpful. From speedy replies to emails to always being available to help we'd highly recommend. Kirsty from the Blackheath branch was particularly helpful and the move wouldn't have been as smooth without her help!
5/5
GoogleBrilliant estate agent, can see why they get the best properties in the area. Honest, great communication and kept us up to date throughout. Highly recommended. Liam in particular was excellent.
5/5
GoogleKFH Wimbledon have been efficient, polite and knowledgeable. George in particular went above and beyond to ensure our move was seamless. If there was something he did not know he found out immediately. Communication was quick and we knew exactly what the next steps were. We have never had such a good service at an Estate Agents so thank you.
5/5
GoogleWe had a very good experience working with KFH. We found every member of the team to be extremely helpful and professional and clear about what was happening during the process of selling our flat. I have spoken to lots of estate agents in Wimbledon over the years and this was by far the best experience we've had.
5/5
GoogleSawan and the KFH team have been great at getting my mortgage application started, quick to respond and easy to work with!
5/5
GoogleI've used KFH to rent a few of my properties over the past few years, competitively priced and always managed to secure good tenants. Professional service as well, would recommend.
5/5
GoogleMarcus Brown recently helped us buy a new family home in Catford. He was on the ball, eager to help, communicative and approachable at all times. The sale went through in just 9 weeks and we couldn't have been happier with the service we received.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAnnie May from the Muswell Hill branch was superb in helping me find a flat recently. She really went the extra mile and thought about my search when suitable flats came up and called me to view them. She is thoughtful, friendly and extremely professional and efficient. An asset to KFH no doubt. Many thanks.
5/5
GoogleDuring our property search, Marta did a great job and helped us to secure a fantastic flat. Once the offer was accepted, she went out of her way to help us prepare for the move and, along with Nicole, ensured that all of the paperwork was done and dusted quickly and smoothly. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward's London office has 322 reviews across 1 platform: 322 on Google.
Kinleigh Folkard and Hayward London is rated 3.8 out of 5 across all 322 reviews, and 3.8 out of 5 on Google from 322 reviews.
Kinleigh Folkard and Hayward London, House, 5 Compton Road, Wimbledon, London, SW19 7QA.
