Trusted Agent profile · London
★★★★★
694 reviews across 1 platform
180 King Street, London, W6 0RA
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 180 King Street, is rated 4.9 out of 5 across 694 reviews on 1 platform, including 694 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSo far after 6 years of experience in renting around UK, KFH was the most pleasant estate agency. Thanks Antony B. for smooth process! When you are looking for a place to live and go though many viewings and agents you really appreciate estate agents who are quick and responsible so Five start Antony , thanks!PositiveResponsiveness, Professionalism
1/5
GoogleUtterly Bizarre. Booked a viewing with Brandon from these guys. 4 voicemail messages and 6 phone-calls to repeatedly reconfirm a confirmed viewing, plus an email advising us not to be late "As he was very busy and couldn't wait" Arrived at the property on time and Brandon wasn't there A mother with child was waiting. It very quickly became clear that she was also there to view the property. When Brandon did arrive he suggested the 4 of us viewed a one bed all together. We declined and waited for the mother and child to be shown around first. … Whilst looking round we asked the Monthly rate - Not Known Parking Permit Possible - Not Known (With an incorrect explanation of the parking permit process) … Council Tax rate or Band - Not Known As we started to leave another person arrived to view the property so we were asked to stand outside as apparently we were going to be taken to look at another 2 properties as a group. At this stage it was raining. The details of these properties, beyond a road name were unknown. We looked them up online and realised that they did not fufill our (repeatedly stated) criteria. All in all I'd recommend avoiding Brandon as I'd assume the rest of KFH could not achieve the level of incompetence that he did...
Hi Ian Thank you for your feedback. We have tried to contact you to discuss this matter, if you'd like to speak to us further, please contact us in branch. Kind regards KFH Hammersmith
5/5
GoogleKFH Hammersmith Branch is a blessing to people looking to successfully sell quality properties in the sophisticated property market of London. We have experienced Hannah and her team to be extremely proactive, fair to the buyer and seller and provide a complete peace of mind service! I would highly recommend them to anyone buying or selling property in their catchment area.
5/5
GoogleThroughout our tumultuous house-hunting journey and all the estate agents I've met, Sophie was the best so far! She genuinely wanted to find us housing and always made sure to follow up on us. Thank you!
5/5
Google5 starts are really worthy for the support we had in finding the right flat. After one month of research, Antony really helped us to book a very nice flat in one day. He has been very supportive, always replying to our emails quickly and providing us with all the information needed. Thanks Antony :)
5/5
GoogleRehmaan was very professional and polite with he’s help to find me a property. I would definitely recommend this company, thank you.
5/5
GoogleMe and my friend have started looking for a property just a month ago and by now we have already found our property. Antony Botha was the first to contact and help us with viewings. The contact was great and promptly. He was very professional througout all journey. A massive thanks for all the support we are receiving.
5/5
GoogleCharlie Carroll is knowledgable about the area and thoroughly prepared to show suitable properties. Affable and helpful (gave me a lift to the station when it was raining), his manner was professional and engaging. A great experience, even though the transaction got caught up in COVID-19 main lockdown, Charlie got it through.PositiveResponsiveness, Professionalism
5/5
GoogleRoy has been fantastic to deal with. He responded quickly and made the process easy for us.
5/5
GoogleI wanted to thank Roy especially for managing everything so quick and so clear. We found the house in the past two weeks and within one he had everything ready to go. Thanks to KFH team for everything
5/5
GoogleAntony Botha at KFH Hammersmith is a delight to deal with and went above and beyond to understand my needs when looking for a rental property. Even tho I didn’t secure a property with him I would highly recommend using KFH as they are personable and professional. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCurrently looking to purchase a flat, and Annabel Barnard has been a huge help in organising viewings and recommending good properties
5/5
GoogleI must say that dealing with Anthony Botha has been such a pleasure. He is incredibly helpful and understanding and actually takes the time to listen. I would recommend him and the entire team at KFH in Hammersmith. Looking for a place to live isn't easy and they made it a dream!!!
5/5
GoogleI recently have been looking for a new home to rent and Antony Botha has been tremendous in his responsiveness and communication throughout the process from first contact through to viewing, and to tenancy agreement . He is a credit to your firm.PositiveResponsiveness, Professionalism
5/5
GoogleAli Mojdeh was very helpful and professional in helping us sell our house. He is a reliable and honest agent and helped us with the whole process from start to finish. I would highly recommend you use KFH and in particular Ali to sell your home!
5/5
GoogleJed was a great help when we were purchasing a property through KFH Hammersmith. He was always, cheerful, helpful and calm, despite the obstacles we encountered on the way! I cannot recommend him and his team enough.
5/5
GoogleRoy has been an amazing agent! Careful on details, very friendly and helpful, and thanks to him we managed to find a property after a long time of research. Thank you so much.
5/5
GoogleWe are currently apartment hunting with Stefano Leoni at the Hammersmith Branch of KFH. He gives thoughtful and informative advice about renting in the area and with the uncertainty surrounding Covid, his knowledge and expertise is especially reassuring. We’ve seen some lovely properties and thoroughly recommend Stefano and the Hammersmith Branch.
5/5
GoogleI recently had the pleasure of working with Natalia Rueda Castillo, and i want to take a moment to commend her of her exceptional service. Her professionalism and knowledge of the housing market were evident. She was also very hardworking and diligent, showing my property to a continuous stream of potential buyers. I'm really very grateful for her dedication. I highly recommend this outstanding housing sales agent to anyone who is selling their house or in search of their dream home.
5/5
GoogleWithin a week of looking, we found a new place. Got to give thanks to Roy as he was friendly and great with communications throughout. Got to them to get the job done!
5/5
GoogleReally helpful and professional people, great with getting things done quick and keeping you constantly updated Roy was very help full and attending
5/5
GoogleI can safely say, without any shadow of a doubt, that Safia is the most efficient and most friendly estate agent I've ever had the pleasure of dealing with - KFH are great, and have gone above and beyond to make sure our new letting experience was as seamless and pleasant as possible. Many thanks!
5/5
GoogleKF and H have always been a great company to work with and Hammersmith team is no different, excellent service and really care about the consumer, working with Stefano was an absolute pleasure and I cannot recommend him or the team enough! Highly recommended!
5/5
GoogleNatalia Rueda Castillo, is perhaps the BEST sales negotiator I have ever come accros. Seriously. So professional, so polite and extremely efficient. She has made buying a house such a wonderful experience that I'm lost for words. I highly recommend her and her team as I can assure you that you will not be disappointed. Kinleigh Folkard & Hayward Hammersmith Estate Agents are a force to be reckoned with. 10 STARS across the board. Thank you especially to Nataila.
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Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
