Kinleigh Folkard and Hayward London reviews

★★★★★ 5/5

Google

Recently sold our property through KFH and was thoroughly impressed by the service throughout. Robert Hamlyn handled our sale, and was notably professional and responsive. For our purchase, we were using a different firm who were quite the opposite, seemingly unknowledgeable and unresponsive. In this scenario, Robert went over and above to also try and guide us on that side too which was quite over and above his remit and most appreciated. Would highly recommend both KFH and Robert in particular.PositiveResponsiveness, Professionalism

Robin · 21 June 2022

★★★★★ 5/5

Google

My review is specifically for Tee Abraha. My partner and I were moving from Australia to London and had the pleasure of dealing with Tee in our search for a flat to rent before we arrived. Tee seemed quite knowledgeable and allowed us to inspect a flat via video, which was very convenient. She behaved very professionally, and was great to deal with, which was refreshing as she was not your typical dry difficult to deal with letting agent with no clue. We were able to secure the flat that we had viewed via video, and Tee went above and beyond for my partner and I trying to resolve any issues we might have come across. Tee is an out of the box letting agent, if you go with KFH, I would highly recommend you ask for Tee.PositiveResponsiveness, Quality, Professionalism

Francisco · 21 June 2022

★★★★★ 5/5

Google

Samara helped us buy our first home and, despite many set backs, she was positive and helpful the whole way though.

Kazia · 20 January 2026

★★★★★ 5/5

Google

KFH have just rented my flat out and I cannot fault them. They were brilliant at communicating, advising and delivering. Particular shout out to Nicole and Pat. Thank you both - you were fantastic!

Lucy · 20 March 2025

★★★★★ 5/5

Google

I have used Nicole Furrer and her team for a number of years to manage the rental of my property in Crouch End. I have found them to be very friendly, efficient and helpful. Nicole, in particular, always makes a special effort to ensure customer satisfaction. I highly recommend Nicole and her team to you.

Melanie · 21 April 2024

★★★★★ 5/5

Google

Despite not having bought with KFH, David was such a support during our property search; transparent, consultative, trustworthy - he is the best there is and we couldn't rate him more highly. …

Lucy · 20 March 2025

★★★★★ 5/5

Google

Fantastic team with kind and skilled members. Ashleigh is extraordinary in terms of patience, understanding, reactivity and resourcefulness. Thank you so much!

Augustin · 20 July 2025

★★★★★ 5/5

Google

I had a great experience with KFH, who were super helpful when it came to buying my first property. Harry was a great point of communication who did everything he could to find out the answers to my questions, expedite the process when I wanted that and also took the time to make sure I was happy with the decision I was making. Was very happy indeed and now loving my new home!

Calum · 2 December 2022

★★★★★ 5/5

Google

We recently sold our flat, and KFH provided an exceptional service from start to finish. From the moment we engaged him, he demonstrated professionalism, deep market knowledge, and a genuine commitment to achieving the best possible outcome for us. Fin guided us seamlessly through the entire process, keeping us well-informed at every step. His communication was always prompt, clear, and reassuring, which made what could have been a stressful experience feel smooth and manageable. He went above and beyond to ensure all aspects of the sale were handled efficiently, from marketing the property to liaising with buyers and solicitors. What really stood out was his proactive approach and attention to detail. Fin anticipated potential challenges and addressed them before they became issues, ensuring everything stayed on track. His dedication and expertise made all the difference in achieving a great result in a timely manner. We couldn’t be happier with the service KFH and the team provided and would highly recommend him to anyone looking to sell their property. Thank you, for your outstanding work!

Dillon · 20 March 2025

★★★★★ 5/5

Google

We recently sold a flat with KFH, and they were brilliant. We had a particularly difficult sale due to cladding, and Rebecca and her team did everything in their power to see the sale through to completion. Rebecca's communication and feedback was exceptional. We were made to feel like a top priority the whole way through this process. Would definitely recommend KFH Earlsfield!

Lucy · 24 September 2023

★★★★★ 5/5

Google

Great sale experience with KFH Crouch End, well advised throughout and Samara worked hard to get it over the line before Christmas.

Anita · 20 December 2025

★★★★★ 5/5

Google

David Davoli was the selling agent on the house we purchased, but was still extremely helpful to us as the buyers. He went above and beyond to make sure both sides happy. It was a difficult purchasing process for a number of reasons, but David reassured us the whole way through and we couldn’t be happier with our purchase. Would definitely recommend and use again.

Maya · 16 July 2023

★★★★★ 5/5

Google

KFH is a good estate agent and we were very pleased with the service we received from them. They were professional, helpful, friendly and polite throughout our house selling experience. Of particular note, Barrington Dutton is highly experienced and gave very good professional advice, in addition, Jayden Salih was exceptional. He was always reliable, willing to help with some of the more tricky elements of the selling process and relentlessly cheerful and professional. We would recommend this agent.PositiveResponsiveness, Quality, Professionalism, Value

Kathy · 11 November 2021

★★★★★ 5/5

Google

Good experience with KFH, Ashleigh went to a lot of effort to find us a home and help us secure it and navigate the process along the way.

Josie · 20 April 2025

★★★★★ 1/5

Google

The ceiling of the house has been removed for about 2 months and I condemn KFH for forcing us to live in filth. The landlord has been stringing me along for months. Even though I have the right to terminate my contract if there is a problem at home, they do not accept it and left me to live in dust and dust. In the coldest days of winter, the heater was not working. Water was leaking from the ceiling. I have never lived in such a disgraceful house. And I'm paying £1256.67 every month for this damn house. I had to continue living as it was in the picture.NegativeResponsiveness, Professionalism

Tahir · 25 August 2021

★★★★★ 5/5

Google

Myself and My partner recently moved to a new flat through this branch of KFH and they made the experience simple and guided us through the steps when needed. Our point of contact was mostly Fatma Kemal who was always polite and happy to help, even when Fatma was not in the office it was easy to reach someone at the branch who could help us. We would happily recommend this branch of KFH and Fatma to anyone looking to move in this area.PositiveProfessionalism

Thomas · 25 August 2021

★★★★★ 5/5

Google

We are overall very pleased with KFH. We loved the photos of the flat, and combined with Robert and his team introducing buyers who made strong offers, we would not hesitate to recommend them. Kfh was absolutely the right choice for us, and I would use Robert and his team (David, Jayden and Reuben) again. We were also remortgaging/porting our mortgage which had its own set of challenges, but Kerry and Sharon at KFH FS are amazing. We have been using Kerry as our IFA for a few years now, she is always helpful and despite giving her several challenging tasks (including this last one!) she never fails us.PositiveProfessionalism

Ellen · 25 August 2021

★★★★★ 5/5

Google

Cannot thank all the team at KFH for both their outstanding and professional service. especially Finan, who worked tirelessly to get our sale across the line in a relatively short period. Without any doubt or reservation we would most certainly recommend KFH

James · 23 September 2024

★★★★★ 5/5

Google

Fatma Kemal was our lettings negotiator when we were looking for a first flat, and she was incredibly helpful. We were looking at the peak of the Covid19 UK lock down, but she made the process much more straightforward by responding to our many emails - and phone calls! - in a timely and friendly manner. She went above and beyond to help us - even measuring dimensions of the rooms for us herself, to help us with moving in furniture!

Antonia · 30 July 2021

★★★★★ 3/5

Google

Great letting office and mostly friendly team in the Crouch End office, but be careful before you agree to rent any property managed by KFH. The agents in the leasing office in Crouch End were fantastic- great communication and professionalism throughout. I felt inclined to leave this 3 star review because we had a completely unacceptable experience with the property manager (and later her line manager) who demonstrated a serious lack of urgency for various time-sensitive issues during our tenancy. We moved into the property in December, and it was immediately clear that there was an issue with the boiler that led it to completely lose water over the course of a few hours. Why this wasn't addressed or communicated to us ahead of our move in is completely unacceptable and borders on negligent behaviour given it led to a dangerous situation in the winter (a converted flat with sash windows and single glazing) when the temperatures would fall below freezing. The issue was only resolved three months after we moved in- December, January, February, and through to the second week of March. We'd been in constant contact with the property manager, chasing for updates. Between the two of us, we had to stay home from work for a total of 12 working days to allow contractors into our flat to look at our central heating. This story is only one of several which illustrate our experience with the property manager- everything which needed to be addressed in our flat (mostly related to water damage/damp/leaks) required constant chasing from us rather than the other way around- surely the property manager is concerned managing the property so it remains habitable and therefore profitable to the landlord? To top it off, we ended up losing a small piece of our deposit after waiting (without any kind of proactive approach from the property manager) two weeks after our check out report was generated. The deduction was supposedly justified by things which were in fact in a master inventory- but as we'd waited so long for any kind of communication we took the loss just to get our 8 weeks' rent, three thousand pound deposit back (something which people usually need urgently to help with moving to a new flat ) I tried several times for an acknowledgement of the inaccurate report, even writing a separate report with references to the master inventory, but I was ignored. Green Kite (the company who was contracted at the very last minute to do the report- a last minute change from the original company who did the master and check in reports) refused to acknowledge any kind of wrong doing on their end regarding the master inventory. The property manager ignored my multiple queries to this fact- completely unprofessional and unacceptable. I've escalated my complaint to her manager who promised a reply but KFH have been (characteristically) silent. I suppose if this is considered acceptable then it just reflects on the complete lack of regard that KFH have for tenants after the lease is executed. Because of this experience, we sincerely hope that we never have to rent again. I can only hope this review serves as a warning to other prospective tenants and to property owners.

Erin · 30 July 2021

★★★★★ 5/5

Google

My family recently let a property through KFH. We found the team very efficient, courteous, polite and managed the whole process with the utmost professionalism. We were very pleased how the property was marketed and tenants were quickly found. We are particularly impressed by their excellent communication throughout the whole process. This has been first rate and we have been kept up to date at all times. The team at KFH work very well and we particularly thank Nicole, Khadijah, Jack, Abdi & Fatma for all of their contributions to making the process very smooth and hassle free. Also, I have let a property through KFH for 10 years and appreciated their knowledge, professionalism and support in the whole process, both in terms of letting a property and property management; it makes the whole process hassle free for me. We would highly recommend KFH.

Franco · 30 July 2021

★★★★★ 5/5

Google

My husband and I bought our family home through KFH led by David Davoli. He understood exactly what we were looking for, gave us straight-talking advice when we needed it, and went above and beyond (including actually running to the property on the day of exchange to get documents signed by the other leaseholders). We're so happy with our purchase and its already starting to feel like home. Thanks so much David!PositiveResponsiveness, Quality, Professionalism

Rebecca · 21 June 2022

★★★★★ 5/5

Google

After having our house on with another agent for 7 months we changed agents to KFH and accepted an offer in less than 6 weeks. Thanks David and team.

Frances · 20 March 2025

★★★★★ 5/5

Google

Robert is an excellent agent who has done a fantastic job in selling our beautiful home. I don't normally post review online but felt the need to do in this instance. He negotiated well on our behalf, he took the time to talk us through the various options and opportunities at different stages of the sale and was always calm and measured in his approach to getting the sale over the line, even when we were in a panic. Thank you Robert!PositiveResponsiveness, Professionalism

Camilla · 21 June 2021