Kinleigh Folkard and Hayward reviews

★★★★★ 5/5

Google

My grateful thanks to Javaid, Brian and the team at Forest Hill for the care and professionalism they showed when selling my flat. They placed it on the market at a fair price and managed the viewing and liaison with potential buyers really well. Despite the usual issues in the buying/selling process they kept things moving and always kept me informed when needed. Just as importantly they took responsibility when I wasn't, so I could get on with life confident in their ability to do a sound job. Thoroughly recommended.

Rob · 29 July 2019

★★★★★ 5/5

Google

I fell in love with a house in the KFH website. My situation was unusual but Leon at KFH could see the potential and worked with me for me to get the house of my dreams. The process was complex with a chain of several households with competing priorities. Leon kept the right amount of pressure on the chain, he was exceptional at keeping me informed and being understanding when the problem was at my end. He was courteous and efficient throughout and a pleasure to deal with. I can not recommend him And KFH, more highly.

Kate · 29 July 2019

★★★★★ 5/5

Google

I was assisted by a young kind and responsive man by the name of Kevin Galvez. He was very helpful and attentive in my property search. Would highly recommend you to visit this branch in Forest Hill and if possible get helped by Kevin Galvez

Salima · 23 February 2024

★★★★★ 5/5

Google

We had a great experience with Javaid and the Kinleigh Folkard & Hayward Forest Hill branch selling our house. Right from the start of the process - KFH gave us a credible and accurate valuation, the paperwork was simple to complete and photographs were done within a few days. Another agent had the property first on their books for a couple of months without any success. I gave the property to KFH and once the property was advertised, KFH sold our house very quickly at close to the asking price. From agreeing the sale, exchanging contracts and completing, Javaid and his team handled everything in a professional, friendly and efficient way and I would highly recommend and certainly use them again. Thank you.

Claus · 30 July 2018

★★★★★ 5/5

Google

Kevin Galvez at Kinleigh Forest Hill was outstanding in delivering an excellent, warm and reassuring customer service - His standard of delivery in all aspects on helping me search for a property. Communications were always responsive and delightfully proactive from beginning to the end.

Nezuko · 25 February 2024

★★★★★ 5/5

Google

Kevin Galvez at Kinleigh Forest Hill was outstanding in delivering an excellent, warm and reassuring customer service - His standard of delivery in all aspects on helping me search for a property. Communications were always responsive and delightfully proactive from beginning to the end.

Maria · 23 February 2024

★★★★★ 5/5

Google

Kevin Galvez at Kinleigh Forest Hill was outstanding in delivering an excellent, warm and reassuring customer service - His standard of delivery in all aspects on helping me search for a property. Communications were always responsive and delightfully proactive from beginning to the end.

Fernanda · 20 February 2024

★★★★★ 5/5

Google

We recently bought a flat in Forest Hill through KFH Forest Hill branch and couldn't have wished for a better estate agency experience. Javaid and Cherrelle were excellent. We were first time buyers, who had no real understanding of how the process worked, and Cherrelle went over and above to talk us through every stage of the process no matter how many questions we asked! We also were at the very bottom of a long chain and the process took a very long time (through no fault of KFH's). Throughout that, they were there to ease our concerns and chased hourly to get us exchanged. We wouldn't hesitate to go back to KFH, and when we come to sell, we wouldn't go anywhere else. Thanks again for all the hard work guys, and more importantly for being 'normal' and human to deal with. We loved working with you all.

Hannah · 10 December 2016

★★★★★ 5/5

Google

I’ve had a very good experience dealing with the team at KFH, who stand out in their customer relations - and Holly Gray has been thoughtful, supportive and friendly throughout a long and stressful process

A · 27 July 2024

★★★★★ 5/5

Google

A professional, friendly and well-informed team and highly recommended. Javaid and his team all radiate commitment and are always on hand to help provide information, guidance and support while remaining grounded, positive and thoroughly pleasant. I have two flats to sell in Forest Hill and initially was working with both KFH and another local agent (so feel I can really provide a comparable review). I shortly gave the other agency notice when I could see the excellent service KFH were delivering. There are two reasons in particular that really highlights KFH above their competitors - they know the market and they make excellent relationships based on trust, transparency and value-add. I had high expectations yet they surpassed them all. I have every confidence using them again and recommending them.

S · 6 November 2016

★★★★★ 5/5

Google

I’ve had a very good experience dealing with the team at KFH, who stand out in their customer relations - and Holly Gray has been thoughtful, supportive and friendly throughout a long and stressful process

A · 11 July 2024

★★★★★ 5/5

Google

Brian Benjamin at KFH Forest Hill was very professional in his approach and kept me informed at all times during each stage of the house selling process. When he was furloughed, his manager Javaid Ahmed brought the completion of the house sale to the finished line and also kept me informed at all times. Both Brian and Javaid provided an excellent service that I cannot commend enough.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 12 November 2020

★★★★★ 5/5

Google

Jean Pierre was really helpful and understanding in what I wanted to move into and was able to share suitable homes for my move into London. I would highly recommend everyone to use him if looking to move into London.

Fabio · 23 February 2024

★★★★★ 5/5

Google

We bought and sold our Sydenham property through KFH Forest Hill. Having received excellent service from Javaid and the team for our purchase we were not disappointed when it came to the sale. Friendly, efficient and always professional in their dealings, we were kept up to date with each phase of the purchase and sale with no hassle. I would recommend them and wish all estate agents conducted themselves by the same standards.

Georgia · 29 July 2019

★★★★★ 5/5

Google

Was really pleased. Kinley Folkard helped find my happy home and a special thank you to Kevin Galves who was really kind, polite and helpful. He listened to my needs and concerns, and assisted me with everything. Thank you!

C · 23 February 2024

★★★★★ 5/5

Google

After 33 years in our house, the prospect of selling and moving was daunting. However, Javaid and the whole team in Forest Hill enabled the sale to go as smoothly as possible. Our lead agent, Oliver Wilson was efficient, good humoured, on top of detail, great communications. What could have been a stressful time, proved to be a speedy and supportive transaction. Highly recommended!

Fran · 18 September 2021

★★★★★ 5/5

Google

I recently bought a flat through KFH Forest Hill, with Bradley as my estate agent. He was very professional, helpful and responsive throughout the whole process, and made sure that everything ran smoothly. He managed the communication between myself and the vendor really well, and as a first time buyer he helped me to understand some of the challenges that came up. Thank you Bradley!

Giulia · 3 June 2021

★★★★★ 5/5

Google

We were searching for a property from Germany. It’s really hard finding someone to trust who took the time to try and help and communicate. I was fortunate enough to chat to Kevin and he was super helpful. Took the time to try and get me as many viewings as possible. Online and in person. He was honest, genuine and reliable. I did not rent through kfh this time but I have no doubt that I will contact them again in the future.

Rinat · 12 June 2024

★★★★★ 5/5

Google

Really impressed by Leon and Javaid at the KFH Forest Hill branch. Prior to selling my house, I was wondering whether to use Purple Bricks versus a normal estate agent. Really pleased in hindsight that I picked KFH. My house was under offer within 10 days and Leon was super responsive throughout the process even when a long chain was causing issues around the exchange date. KFH definitely deserved their fee.

Andrew · 24 August 2019

★★★★★ 5/5

Google

Brian Benjamin at KFH Forest Hill was very professional in his approach and kept me informed at all times during each stage of the house selling process. When he was furloughed, his manager Javaid Ahmed brought the completion of the house sale to the finished line and also kept me informed at all times. Both Brian and Javaid provided an excellent service that I cannot commend enough.

Serenic · 16 September 2020

★★★★★ 5/5

Google

I would thoroughly recommend KFH Forest Hill. Shamia was very efficient, helpful and reliable and did a lot to progress the sale. He and Javaid gave good advice and delivered on what they said. They really went the extra mile to help get my sale over the line in quite complicated circumstances. It was an excellent service.

Susann · 17 June 2022

★★★★★ 2/5

Google

Just wanted to note that if you rent out your property through KFH and they find a tenant, they will keep charging you a fee for the service they provided in finding that tenant - for as long as the tenant stays in the property. So even if they stay for a decade or more, you’re perpetually paying KFH a fee for that one-off service of having found them.

KW · 17 November 2024

★★★★★ 5/5

Google

Kevin was extremely helpful in helping us find a place and was always approachable, knowledgable and friendly. I definitely recommend KFH, and in particular, Kevin, when looking for your next home!

Katy · 20 May 2024

★★★★★ 5/5

Google

Just want to say how exceptional the service of Kevin Galvez has been, assisted myself and my partner on our property search. Would recommend anyone around Forest Hill to contact him. Thanks again, Steven Alvaro

Steven · 23 February 2024