Kinleigh Folkard and Hayward reviews

★★★★★ 5/5

Google

Ben Golan, reaching this level of professionalism in such a short time is truly remarkable. Thank you so much for understanding my property criteria and guiding me in the right direction.

Sema · 13 March 2026

★★★★★ 5/5

Google

Chris was extremely professional. He demystified all of the ins and outs of letting a flat in London. My roommate and I are both from North America and were moving to London to pursue higher studies. Chris was responsive to our virtual requests for information (virtual viewings etc.) and he turned out to be one of the best estate agents I have ever dealt with! Thank you Chris for your professionalism, patience, communication, and care in helping us navigate the rental process from afar.

Reuben · 23 September 2023

★★★★★ 5/5

Google

Kinleigh Folkard & Hayward are hands down the best and the most professional letting agents in whole of UK. They have a very seamless and hassle free onboarding process. Especially the staff at St John's Wood branch. The two agents Joshua Selby and Alex have gone out of their way to help me find a place in a very short span on time in central London. Joshua and Alex have not only have helped me find a place but also helped me shift into the place within the span of just 15/20 days without any problems in the process. They both have gone out of their way to help me and would attend my calls anytime of the day, even after work hours regardless the time. A big thank you and shout out to Joshua and Alex for helping me out in just a short span of time.

Kaushal · 8 July 2023

★★★★★ 5/5

Google

I recently completed on the purchase of a flat in St John’s Wood. I did the first viewing with Henry who also showed me a few other flats in the area. Henry was so polite and helpful and also very supportive in what was quite a stressful situation for me. He went the extra mile when I wanted a flat that I lost but which later came back on the market. I would also praise very highly Paul, the manager. After the sale was agreed he managed the period up to and including completion which was hugely stressful for all parties. I couldn’t praise this branch of KFH enough. Everyone in the office was so polite and courteous. I would definitely recommend this branch and use them in the future.

Anji · 29 June 2023

★★★★★ 5/5

Google

Ernest, from their team, has been very helpful!

Shalika · 22 July 2026

★★★★★ 5/5

Google

Rob was very good and helpful - found a flat quickly

Hugo · 15 April 2025

★★★★★ 4/5

Google

I had a few viewings with Robert and found him to be extremely polite and considerate. He took the time to understand my needs and preferences for a rental property, and was both diligent and helpful throughout the process. He kept me well informed about new listings and updates, which I really appreciated.

Yogesh · 13 June 2025

★★★★★ 5/5

Google

Great attention and professionalism by Ernest.

Gabriel · 22 July 2026

★★★★★ 5/5

Google

Sunny is a fantastic agent, constantly chasing up the solicitors and brokers to try and push through our sale. KFH in general are great in the local area as have now been involved in so many transactions around SJW. All the team are very approachable and work well for both sides.

James · 6 December 2024

★★★★★ 5/5

Google

Professional to the core ! Lovely person with extraordinary knowledge

Chloe · 22 June 2026

★★★★★ 5/5

Google

I had a few viewings with Bobby Jay and he was always professional and helpful. He really tried his best to understand what I was looking for and made the process smooth and stress-free. I appreciated his effort and would recommend him to others looking for a dedicated real estate agent.

Dezire · 13 June 2025

★★★★★ 5/5

Google

I had the pleasure of Monica Nicastro helping me find a flat in St John’s Wood - she was incredibly professional, helpful and attentive. She’s an absolute asset to the team, I would highly recommend her to anyone and will be seeking her assistance in the future!

Danielle · 20 July 2025

★★★★★ 5/5

Google

I recently sold my flat with Folkard and Haywood St John’s Wood branch. Both the manager Paul Michael and the agent who handled my sale Ali Mojdeh gave me excellent service throughout the process. Ali regularly called me about what was happening, kept the buyer informed of the progress and went the extra mile on at least several occasions. I would strongly recommend this Estate Agent and Ali Mojdeh in particular. He helped me achieved what was a quite complex sale and was always friendly and efficient. Nothing was too much trouble for him. Thank you Ali.

Shelley · 11 February 2023

★★★★★ 5/5

Google

In September 2022 I put a flat up for rental with KFH St John's Wood. I dealt with Amanda Larsson who understood immediately the type of Tenant I was looking for, and in fact found her within a week. Unfortunately the flat suffered flooding from above, but Amanda hung in there and the Tenant was finally able to move in during December. Amanda was not only extremely professional but showed kindness throughout. I must also mention that Alex Newman at the branch was also helpful and kind. Very impressed and recommend.

Patricia · 11 February 2023

★★★★★ 5/5

Google

I haven’t rented with this agency but I wish I had. Not that my current one is bad, no. But Alex and Amanda were so nice, polite and had an incredible amount of patience on getting our details and getting properties to us. You know the drill… go to the agency, “I’ll put you in the system”, automated listings, that thing. Not with them. They really tried to understand what we wanted and needed. Not being pushy or sending properties above sour budget (really don’t like when agencies do that). It’ll be the first place I’ll check next time I look for a property.

Rafa · 11 February 2023

★★★★★ 5/5

Google

I recently sold my flat with Folkard and Haywood St John’s Wood branch. Both the manager Paul Michael and the agent who handled my sale Ali Mojdeh gave me excellent service throughout the process. Ali regularly called me about what was happening, kept the buyer informed of the progress and went the extra mile on at least several occasions. I would strongly recommend this Estate Agent and Ali Mojdeh in particular. He helped me achieved what was a quite complex sale and was always friendly and efficient. Nothing was too much trouble for him. Thank you Ali.

Shelley · 30 January 2023

★★★★★ 5/5

Google

Elena helped us find our new flat, she was great at answering all of our questions and went out of her way to help when we moved into the property.

Zoe · 26 December 2025

★★★★★ 1/5

Google

If there is an option of 0 star, I would go for it without any doubts!!! The agent Nina is very unprofessional and rude. So avoid using this agency if you have other chances. Initially, agent Ali asked me for a preferable viewing time, but without my reply and confirm, he booked a viewing slot for me as if I would be available at that time. I requested another time slot and waited for around 2 days for his reply (just a day before the viewing). He didn’t manage to host me for the viewing and referred it to his colleague Nina. On the viewing day, I asked my friend to go with me and it took us around an hour for driving to the place. We arrived a bit earlier than the confirmed viewing slot just to ensure that we would be on time for it. It is the basic politeness in my culture. HOWEVER, I got a very short notice (less than an hour before the confirmed viewing slot), and only by a phone message, from Nina that the viewing needed to be rescheduled. In her initial message, there’s no any word or sense for showing her apologies of causing this inconvenience. All the words and messages were stating that there’s no any mistakes / responsibilities should be blamed / taken by her or the agency. I made a call to her after receiving the message and said if I could view the property for a couple of minutes. And all Nina said was about how busy she were at that moment and couldn’t make any attempts or try to find a solution for me, but asked me to reschedule the viewing. Nina is also a RACIST as she then replied to me “you are not listening clearly”. Obviously, after the phone call, she could easily tell that I’m not a native speaker. In this case, if I were in her shoes, I would probably talk more patiently and slowly for letting me know the situation or at least trying to give me another agent’s contact information for assisting me if she was INDEED very busy. Ironically, she spent a lot of time texting me looong messages afterwards just to emphasise that she’s busy at the moment and could not assist me further. If you want to find a professional and polite agent for helping you get a suitable property happily, AVOID using this agency!

M · 12 January 2023

★★★★★ 5/5

Google

I worked with Sabhah Mahmood to find a flat to rent in St. John's Wood. Sabhah was very helpful during my search, suggesting properties that fulfilled my requirements and eventually I found a really good flat at the right price. Sabhah was very responsive from beginning until the end of the process; answering my questions even after I signed the tenancy agreement -- this left a very positive impression on me. In short, I would recommend contacting Sabhah if you want to find the right flat for you in St John's Wood.

Almario · 12 January 2023

★★★★★ 5/5

Google

Bobby Jay is such a professional and accommodating agent. He gave us wonderful advice. As International future tenants, he was very flexible and comprehensive over our time difference. Thank you for taking such good care of us during the viewings, wonderful experience, would really recommend Bobby Jay and KFH for your agent and agency.

Daniela · 26 August 2024

★★★★★ 5/5

Google

I recently bought a flat with Sunny at KFH and had a great experience. He was professional and knowledgeable about the local market, which made the process easier. Sunny was always available to answer my questions. I recommend him for anyone looking to buy or sell a property.

Charlotte · 26 November 2024

★★★★★ 5/5

Google

Ben, excellent professional service. Id recommend him again and again

Zaza · 22 May 2026

★★★★★ 5/5

Google

Barnaby from KFH was not only responsive and helpful but also incredibly sweet throughout the entire process. He made sure to address all my concerns and queries with a smile, which added comfort and relief. His friendly demeanour made me feel confident in the decisions we were making. I would enthusiastically recommend Barnaby's services to anyone in need of a dedicated and genuinely sweet professional at KFH.

Sanjana · 30 November 2023

★★★★★ 5/5

Google

Barnaby from KFH was not only responsive and helpful but also incredibly sweet throughout the entire process. He made sure to address all my concerns and queries with a smile, which added comfort and relief. His friendly demeanour made me feel confident in the decisions we were making. I would enthusiastically recommend Barnaby's services to anyone in need of a dedicated and genuinely sweet professional at KFH.

Sanjana · 22 November 2023