Kings Group London reviews

★★★★★ 5/5

Google

Zain was very helpful.

J · 22 May 2022

★★★★★ 5/5

Google

For lettings, China Evans at this agency is great - she is very focused, organised, and prompt at responding to emails. It was a quick 1.5 months from buying the flat to letting it out to a tenant!

Nandini · 24 March 2025

★★★★★ 5/5

Google

I was originally using another agent to sell my property but I wasn’t getting the result I needed. I was then approached by Junaid from Kings Group with the promise that he could find me a buyer ASAP. And he really did deliver, his …

Dowa · 8 October 2022

★★★★★ 5/5

Google

We’ve been using Kings as a buyer and they’ve been really pleased with the level of service. Our point of contact is Joe and he’s been great - really responsive, remembers our criteria (what we like, what we don’t like, comments we’ve given …

Eleanor · 8 October 2022

★★★★★ 1/5

Trustpilot

I found working with Kings very slow

I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager about this he got quite defensive and told me they legally have over 10 days to get back to emails - what use is that?! I ended up buying the property through them because I loved it so much and had no choice but it turns out none of the heating works in here which they obviously were not aware of - or worse did but didn't say! Overall not a great experience at all

Jord · 12 April 2022

★★★★★ 5/5

Google

Zain and Neil have been attentive and responsive during the process of purchasing my first flat (which will hopefully go through in the next few weeks). They are always at the end of the phone when required, and have been great at liaising between myself and the sellers in a highly professional manner.

Joseph · 22 May 2021

★★★★★ 5/5

Google

An excellent service from Junaid at Kings who has been the most professional agent we have met during our search for a house in London: he was responsive, proactive, listened to our needs and was transparent throughout the process. I would highly recommend him to anyone looking for a house in the area.

Pierre · 22 May 2021

★★★★★ 5/5

Google

My praise for Kings Group is entirely down to Junaid. He hit the nail on the head with the properties he showed my partner and I. So much so that we had an offer in only after 3 viewings. Once the offer was in, he was responsive, got …

Gerard · 8 October 2021

★★★★★ 1/5

Google

STOP putting your flyers through my N15 postcode letterbox, and leaving them half hanging out!!!! (I have a sign clearly stating ‘No junk mail’) Thus letting all my heating out and and giving thieves the green light there is no one at home. If this happens again I shall put something unwanted through your door!

Harriet · 22 May 2020

★★★★★ 1/5

Trustpilot

GUNS OF GLORY IS A SHAME OF GLORY

They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers

Sharma · 19 November 2021

★★★★★ 5/5

Google

We are buying our first house and Valentin showed us the property we fell in love with. He has been great so far, even arranging extra viewings so we could show our family. He is always contactable - even on his days off. Our purchase isn't …

Adrien · 8 October 2021

★★★★★ 5/5

Google

Very happy with the sale of our property by Kings, we were told that they had buyers on their books waiting for such properties and they certainly did, we accepted a full price asking offer only 6 days after listing with them and before the …

Heather · 8 October 2021

★★★★★ 1/5

Trustpilot

PLEASE AVIOD!!

PLEASE AVIOD!!! I REALLY WISH I CAN GIVE 0 STARS KINGS IS VERY BAD AS IN THE WORST PLACE EVER!! ALL FAMILIES AVOID ITS A TRAP THEY DON'T FIX ANYTHING AND ALWAYS READY TO EVICT YOU. THEY DO NOT CARE ABOUT THE TENANTS AND EXPECT RENT EVERY MONTH, THEY LEFT ME WITH NO HEATING AND GAS FOR 3 DAYS MY KIDS WAS SO COLD AND THEY NEVER APOLOGISE YOU HAVE TO CHASE THEM FOR EVERYTHING, AND THEY ALSO HAVE THERE INSPECTIONS LIKE EVERY OTHER MONTH TO BE NOSEY THEY DON'T FIX EVERYTHING THATS REPORTED DOESN'T GET FIXED AND HAS TO BE CHASED 24/7 WITH NO CALL BACK. REMEMBER TO ALWAYS EMAIL TO HAVE EVIDENCE THEY WILL ALSO TRY TO STEAL YOUR DEPOSIT AND SAY DAMAGES !! THE PROPERTY WILL NEVER BE YOUR HOME. DON'T PUT YOURSELF IN THIS STRESS ITS NOT WROTH IT, IT WILL CAUSE YOU MENTAL HEALTH ISSUES AND WHAT I NOTICED IS THAT THEY DON'T HAVE LANDLORDS THE COMPANY OWN THERE PROPERTIES THATS WHY IF YOU DRIVE DOWN A ROAD YOU WILL SEE THERE SIGNS EVERYWHERE. ALL THEY WANT IS THERE MONEY PLEASE AVOID !! AND EVERYONE THAT IS GIVING 5 STAR REVIEWS WORKS FOR THEM DON'T BE TRICKED !

Elizabeth · 9 April 2021

★★★★★ 4/5

Google

Shanique was great here at Kings. Always showed me properties quickly and efficiently and did try really hard to find a place matching my requirements. Have used Kings on and off for over 15 years so recommend.

U · 22 May 2019

★★★★★ 5/5

Google

I was lucky enough to be assigned to Valentin to help me with looking for a purchase. He picked some great choices that really hit the mark. He is truly a professional and cares about making sure your needs are met more than just the sale.

Derrick · 22 May 2021

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Erdal · 13 October 2020

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!! As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Ed · 13 October 2020

★★★★★ 1/5

Google

Arranged a valuation with James, no one showed up. I called and was told he was double booked. They didn't even have the decency or courtesy to call or explain this had happened as I had booked time off.

Jedi · 14 May 2022

★★★★★ 1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

★★★★★ 3/5

Google

"The agency as a whole is probably not bad, but I think the agent's R behavior is unacceptable in such a business."

Kon · 21 April 2025

★★★★★ 5/5

Google

Romario W. is the agent from Kings Group Sales that is supporting us and would highly recommend him. He is providing excellent communication, feedback and a prompt service since we started to be his clients. He is professional and friendly at all times.Great service!

Daniele · 22 May 2021

★★★★★ 5/5

Google

Great Service. Hussain and Katherine were great and supportive throughout the sale that got broken which was successful. They were professional at all times and thoroughly recommend as one of the best in North London.

Has · 22 May 2018

★★★★★ 1/5

Facebook

INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.

Laura · 30 August 2019

★★★★★ 5/5

Google

Kings Group has helped us find our perfect home. It was due to the proactiveness and helpfulness of Junaid. He understood our needs and went the extra mile to support us with the purchase process.

Iwona · 22 May 2022