Kings Group London reviews

★★★★★ 5/5

Google

I was shocked at the level of understanding and attention that Zain made to my criteria at finding me my first home. The property that he found me had not even touched the market yet as he gave me access to the viewing before the pictures …

Adam · 8 October 2021

★★★★★ 5/5

Google

Junaid was brilliant from our first viewing. Was there for us every step of the way, always keeping us in the loop and chasing up things. Very honest and trusted estate agent. Excellent service, great communication and extremely professional. Many, many thanks.

Anton · 22 May 2022

★★★★★ 4/5

Trustpilot

Review of Kings Letting Agency Enfield Town

Review of Kings Letting Agency Enfield Town I’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.

Mr · 21 December 2020

★★★★★ 5/5

Google

We've accepted an offer after marketing for a few weeks with Kings. Valentin was polite, communicative and knowledgeable throughout getting a good number of viewings on our property. Neil has also been really proactive sorting all the sales documentation. Would recommend him and the team.

Susie · 22 May 2021

★★★★★ 5/5

Google

Neil and Junaid were brilliant when we were buying our place, always contactable and would get back to us quickly with answers to any questions we had.

Damien · 22 June 2023

★★★★★ 5/5

Google

very professional team and always helpful on the phone and in the office, Thanks Michael

Pawel · 24 March 2024

★★★★★ 5/5

Google

Neil and Junaid were brilliant when we were buying our place, always contactable and would get back to us quickly with answers to any questions we had.

Damien · 14 May 2023

★★★★★ 5/5

Google

Michael was very helpful and knowledgeable regarding my mortgage. Will recommend him definitely.

Alkin · 24 March 2024

★★★★★ 1/5

Trustpilot

Lack of communication and failure to act on repairs

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!

Roisin · 28 October 2024

★★★★★ 4/5

Google

Great communication and customer service from Junaid Choudhry who has recently joined the Kings Group team. We are still in early stage of deal will re-review and hopefully will give 5 stars once the deal has completed. Highly recommend Junaid. Best of luck in his future career.

Kalid · 22 May 2019

★★★★★ 1/5

Google

Please be aware of fraud, I was scammed by this agency for holding deposit in excess of £500, the manager is rude and thick skin. The estate manager claim that I should pay for my viewing and waist her time, since when we pay for viewing in …

Sylwester · 8 October 2024

★★★★★ 5/5

Google

We highly recommend Kings Group! Zain has been amazing! From the viewings through the purchasing process. He is honest and points out areas in the house which could be improved (great for first time buyers). The ease of contacting him and …

Courtney · 8 October 2020

★★★★★ 5/5

Google

Katie and the team have helped me greatly, they understand what I want in a property and have shown me some great ones! They’re very welcoming and offer great insight into the area!

Sar · 22 May 2022

★★★★★ 5/5

Google

Joe has been really helpful during my purchase of a property. He’s always on hand to help- anytime of the day and week

Jess · 14 May 2023

★★★★★ 5/5

Google

Had a positive experience with Kings, thanks to Zain. He is always very responsive to calls and gave me plenty of reassurance, as someone who has never gone through the house-buying process before. Thanks for all your help!

Cat · 22 May 2021

★★★★★ 4/5

Google

Having sold my sisters house with Kings Group via Junaid & Nick too as was surprisingly very quick & efficient. Staff were very responsive & answered all the questions had listed. Nothing was a problem & solved all queries & felt we were a …

Mei · 8 October 2024

★★★★★ 5/5

Google

During my house hunt I worked with Nikhil. He represented the company excellently. He was thorough and proactive at all stages. He continued to check in and really made me feel like his top priority. He was energetic and honest, and made …

Maxine · 8 October 2018

★★★★★ 1/5

Trustpilot

Very unprofessional and dishonest!

Very unprofessional and dis- honest company! Please stay away. They lie about property details and do not accept wrong doing nor rectify and your left with the fees you've wasted your money on! Negotiator Nlandu Mata, Sales Progressor: Deborah Hegarty, Manager: Daniel Wells and Director Roydon Weekes!

S · 10 September 2025

★★★★★ 5/5

Google

I'm very happy with my service from Kings Group. They were responsive and were able to help me through my purchase. They were helpful all the way.

Tom · 24 April 2025

★★★★★ 5/5

Google

Elijah is great. We were a bit uncertain about using an estate agent linked mortgage broker. But we crossed checked deals, and found his to be good. Ended up arranging mortgage and life insurance through him. He’s brilliant to deal with - …

Emily · 8 October 2023

★★★★★ 1/5

Google

Exercise caution when dealing with this agency as they engage in deceitful practices. I was ensnared in their scheme and coerced into paying a holding deposit of £576 for a rental property. The manager's conduct has been uncooperative and …

Renato · 8 October 2024

★★★★★ 5/5

Google

Top-class service, thank you

Art · 5 August 2026

★★★★★ 1/5

Trustpilot

Kings oak properties are the worst…

Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.

Fade · 19 November 2025

★★★★★ 5/5

Google

The service we received from Kings was second to none. Junaid had the house on the market and was able to sell it in a matter of weeks. Nothing was too big or too small for him and his team and we were regularly kept up to date with the progress right up to completion. I would definitely use them again.

Shirley · 14 May 2023