Trusted Agent profile · London

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Kings Group London reviews

★★★★★ Great

326 reviews across 3 platforms

473 High Road, London, N17 6QA

Kings Group's office in London, at 473 High Road, is rated 4.1 out of 5 across 326 reviews on three platforms, including 254 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

254

Reviews on Google

This office

Facebook logo

2.1 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

The service we received from Kings was second to none. Junaid had the house on the market and was able to sell it in a matter of weeks. Nothing was too big or too small for him and his team and we were regularly kept up to date with the progress right up to completion. I would definitely use them again.

Shirley · 14 May 2023

Agent replied · 21 June 2024

Hello Shirley Thank you for your positive review and for choosing Kings Group to help with the sale of your property. It has been a pleasure working with you. … More

5/5

Google

You have the best person in your office . Majkell have helped me a lot of times and i send every time my friends there to buy houses. I never meet a polite person in other office like majkell and every time go in kings ttottenham .

Jurgen · 24 March 2024

Agent replied · 21 June 2024

Hello Jurgen Thank you for your positive review. All the team really appreciate your feedback. … More

1/5

Trustpilot

Awful people zero experience

Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.

Codey · 3 July 2024

1/5

Trustpilot

Awful attitude, avoid this business!

A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.

Charles · 26 February 2025

5/5

Trustpilot

Great experience with my Home purchase

Great experience with my Home purchase Thanks to Suwit, Dan and the rest of the staff at Kings Group Enfield, London branch

EMMANUEL · 1 August 2024

1/5

Trustpilot

Rude and unhelpful

Staff are so rude and unhelpful never get a call back I have been trying to get an issue sorted since November 2023 and still waiting The problem is the rented property next door to me kings are the agents yet nothing seems to get sorted I have been told a different story every time I call. Still waiting for Ella to reply to me as I sent her 2 emails - after this I would never use kings myself.

Perry · 21 January 2024

5/5

Trustpilot

Kings Enfield Highway

Daniel, Deniz and Suwit are extremely professional and helpful. Daniel went above and beyond to get our sale over the line which we are extremely grateful for and can’t thank him enough. Thank you all once again.

Carrie · 23 September 2023

5/5

Trustpilot

Good experience with Kings

We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.

Jane · 23 April 2024

1/5

Facebook

Absolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.

Kris · 12 January 2019

Agent replied · 8 May 2026

Yep they seem devoid of basic legal knowledge - Eg . a low EPC rating means that a BTL investor cant get a mortgage on a property. The Section 21 is about to be abolished - basic knowledge in the property world, you would have thought so!

5/5

Google

Had a great experience at Kings, brilliant customer service and lovely staff, Negin was particularly helpful and assisted myself and my cousin with enthusiasm and efficiency. Definitely recommend.

Cara · 22 May 2020

Agent replied · 21 June 2024

Hi Cara, Thank you for your feedback on Negin and the Kings Group Tottenham branch - we really appreciate it. I am so happy to have helped you and your cousin find your … More

5/5

Google

Zain was really professional and friendly. He helped me with all my questions and assisted me in every step of the purchase. Thank you!

Noelia · 22 May 2021

Agent replied · 21 June 2024

Hello Noelia Thank you for your lovely review! It was an absolute pleasure working with you … More

5/5

Google

By far best estate agent I’ve dealt with! Junaid’s and Michael Did exactly as they said every time

Serge · 24 March 2025

Agent replied · 21 June 2024

Hello Serge Thank you for taking the time to leave your 5 star review. All the team really appreciate your positive feedback. … More

5/5

Google

Thanks Joe and Junaid! 5 stars!

Richard · 14 May 2023

Agent replied · 21 June 2024

Hello Richard Thank you for your 5 star rating. All the team really appreciate it. Kind Regards … More

5/5

Google

Had great experience with office . Negin was nice and she very help Om . So sweet girl, thank you Negin and company !

Kelvin · 22 May 2020

Agent replied · 21 June 2024

Hi Kelvin, Thanks so much for your review - Negin really appreciates your feedback. We are more than happy to help … More

1/5

Facebook

These guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.

Vikki · 4 July 2019

Agent replied · 8 May 2026

Dear Vikki I can confirm a member of the property management department is on holiday until 11th July, however her out of office does state to contact the team in her absence. We have looked into this and have no record being contacted on this particular poit by either yourself or your partner until this tweet. Our repairs department supervisor, Katie Pugh is aware of your claim from the damage deposit and is taking action to be able to advise you of the next steps. For clarity we do not hold the deposit . Deposits are held under a legally backed redress system for disputes and we are following this lawful process. We realise this can be frustrating for all concerned but and take time . It is unfortunately out of our control . Please note, Katie Pugh is dealing with this . In the meantime , should you have any queries in the please do contact Katie direct on 01992 785 000 option 1. Thank you

5/5

Google

Zain was a pleasure to work with, always on hand to answer questions

Ameet · 22 May 2022

Agent replied · 21 June 2024

Hello Ameet Thanks so much for taking the time to post a review . The team really appreciate … More

5/5

Google

Valentin is very friendly,helped us understand the process of buying a new property. Look forward working with him.

Best · 22 May 2021

Agent replied · 21 June 2024

Dear Client Thank you for taking the time to leave your positive review. All the team … More

5/5

Google

I’m happy with there service, I love to recommend friend and family.

Mithun · 24 March 2025

Agent replied · 25 October 2024

Hello Mithun Thank you for taking the time to leave your 5 star review. Great to hear your experience with our Tottenham Office has been a positive one. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

We chose kings Group, after meeting with several other estate agents, as the estate agent to deal with my mother's property. We immediately felt at ease with their knowledge and approach to selling our house. They made the process so much …

Siri · 8 October 2023

Agent replied · 21 June 2024

Hello De Siri Thank you for your kind words in your positive review. Lovely to hear we were able to help you with the sale of your mothers property and make the process as … More

5/5

Google

My experience was nothing short of amazing, insightful and life changing. As a first time home buyer, Junaid was full of help from the second we spoke. His great communication skills and know all of his field of work, made me at ease and …

Ahmed · 8 October 2021

5/5

Google

Very good agency good communication helpful and will always recommend

Mohammad · 24 March 2025

Agent replied · 21 June 2024

Hello Mohammad Thanks so much for taking the time to post a review. The team really appreciate it. … More

1/5

Google

A star is not even deserved for the poor quality of the service we received. Saying that these guys are a fraud is probably the best compliment I can spare. I will not write the long and tedious drama we fell into to, but do yourself a favour: avoid this company as the pest/covid, because you will only find troubles!

Brigitta · 22 May 2021

Agent replied · 21 June 2024

Dear Client We are sorry that you feel this way following your experience with us. … More

1/5

Google

Maximum incompetence in this agency, after 6 years, I and the owner of the house, ended the collaboration with them. It is very difficult to solve the problems in the house, but if you are one day late paying the rent, they immediately call you.

Marian · 24 March 2023

Agent replied · 21 June 2024

Hello Marian, Thank you for taking the time to write a review. We cannot seem to locate your contact details on our system. Please write to us directly to the following email … More

5/5

Google

Thank you very much for your help

Minciuna · 24 March 2025

Agent replied · 25 October 2024

Hello Minciuna, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group London

Has Kings Group won any awards?

Yes. In The Trusted Agent 2026 awards: Kings Group, London won Trusted Agent.

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