Trusted Agent profile · London
Verified
★★★★★
334 reviews across 3 platforms
473 High Road, London, N17 6QA
Part of Kings, see every office.
Kings's office in London, at 473 High Road, is rated 4.1 out of 5 across 334 reviews on three platforms, including 258 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
258
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
65
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Kings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGood experience with Kings
We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.
1/5
FacebookAbsolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.
Yep they seem devoid of basic legal knowledge - Eg . a low EPC rating means that a BTL investor cant get a mortgage on a property. The Section 21 is about to be abolished - basic knowledge in the property world, you would have thought so!
5/5
GoogleHad a great experience at Kings, brilliant customer service and lovely staff, Negin was particularly helpful and assisted myself and my cousin with enthusiasm and efficiency. Definitely recommend.
Hi Cara, Thank you for your feedback on Negin and the Kings Group Tottenham branch - we really appreciate it. I am so happy to have helped you and your cousin find your … More
5/5
GoogleZain was really professional and friendly. He helped me with all my questions and assisted me in every step of the purchase. Thank you!
Hello Noelia Thank you for your lovely review! It was an absolute pleasure working with you … More
5/5
GoogleBy far best estate agent I’ve dealt with! Junaid’s and Michael Did exactly as they said every time
Hello Serge Thank you for taking the time to leave your 5 star review. All the team really appreciate your positive feedback. … More
5/5
GoogleThanks Joe and Junaid! 5 stars!
Hello Richard Thank you for your 5 star rating. All the team really appreciate it. Kind Regards … More
5/5
GoogleHad great experience with office . Negin was nice and she very help Om . So sweet girl, thank you Negin and company !
Hi Kelvin, Thanks so much for your review - Negin really appreciates your feedback. We are more than happy to help … More
1/5
FacebookThese guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.
Dear Vikki I can confirm a member of the property management department is on holiday until 11th July, however her out of office does state to contact the team in her absence. We have looked into this and have no record being contacted on this particular poit by either yourself or your partner until this tweet. Our repairs department supervisor, Katie Pugh is aware of your claim from the damage deposit and is taking action to be able to advise you of the next steps. For clarity we do not hold the deposit . Deposits are held under a legally backed redress system for disputes and we are following this lawful process. We realise this can be frustrating for all concerned but and take time . It is unfortunately out of our control . Please note, Katie Pugh is dealing with this . In the meantime , should you have any queries in the please do contact Katie direct on 01992 785 000 option 1. Thank you
5/5
GoogleZain was a pleasure to work with, always on hand to answer questions
Hello Ameet Thanks so much for taking the time to post a review . The team really appreciate … More
5/5
TrustpilotThe best Kings Group branch is from Church Langley
Unbelievable! I cannot thank Mr. Stefano Lia, our incredible mortgage advisor, and Sarah Connor, the exceptional manager, enough for the magical experience they provided during the purchase process. Despite facing numerous challenges, they worked tirelessly to make it happen in a blink of an eye. Their expertise and determination were simply inspiring. I feel incredibly fortunate to have had them on my side. Stefano and Sarah, you truly made the impossible possible, and I'm beyond grateful for your outstanding support throughout. You're an amazing team!"
5/5
TrustpilotI'm Zen.First time buyer property in…
I'm Zen.First time buyer property in London.I have no any experience to buy a house in London.Same like anyone who's wanna to buy house then to right move and find a dream house.Lucky I have go to right estate agent is Kings Group LLP at 473 High Road,Tottenham N17 6QA.London.They are very helpful from starting to the end.Any if you want to know or any question,they will help you find out.They are names (Micheal Visas,Joe and Elijah) is helping me to get my lovely house.Thank you very much.
5/5
GoogleI want to say thank you to Kings group- Tottenham & Haringey Estate Agent. Expecially to Elijah - my broker and Michael - sale agent. My journey to purchasing my 1st property was kind of rough because after my offer was accepted on a …
Dear Client Thank you for taking the time to leave your positive feedback. Thank you for you all your patience throughout the purchase process pleased in the end we were … More
5/5
GoogleValentin is very friendly,helped us understand the process of buying a new property. Look forward working with him.
Dear Client Thank you for taking the time to leave your positive review. All the team … More
5/5
GoogleMy girlfriend and I recently purchased our first home through Zain, Neil and the team at Kings group Tottenham. …
Hello Ajay Thank you for your lovely review. It was an absolute pleasure working with you … More
5/5
GoogleI’m happy with there service, I love to recommend friend and family.
Hello Mithun Thank you for taking the time to leave your 5 star review. Great to hear your experience with our Tottenham Office has been a positive one. Kind Regards All the team at Kings Group, Tottenham & Haringey
5/5
GoogleWe chose kings Group, after meeting with several other estate agents, as the estate agent to deal with my mother's property. We immediately felt at ease with their knowledge and approach to selling our house. They made the process so much …
Hello De Siri Thank you for your kind words in your positive review. Lovely to hear we were able to help you with the sale of your mothers property and make the process as … More
5/5
GoogleMy experience was nothing short of amazing, insightful and life changing. As a first time home buyer, Junaid was full of help from the second we spoke. His great communication skills and know all of his field of work, made me at ease and …
5/5
GoogleVery good agency good communication helpful and will always recommend
Hello Mohammad Thanks so much for taking the time to post a review. The team really appreciate it. … More
1/5
GoogleA star is not even deserved for the poor quality of the service we received. Saying that these guys are a fraud is probably the best compliment I can spare. I will not write the long and tedious drama we fell into to, but do yourself a favour: avoid this company as the pest/covid, because you will only find troubles!
Dear Client We are sorry that you feel this way following your experience with us. … More
5/5
GoogleI recently purchased my house with Kings Group in Tottenham and cannot recommend them enough. They made the process so seamless and pushed it over the line in time for me to get the stamp-duty holiday. The team were always available to help me on the phone with advice and helped me every step of the way. Thank you :)
Hello Alice Thank you for your lovely review. It was an absolute pleasure working with you … More
5/5
GoogleBig thanks for Junaid and Michael from Kings Tottenham. They have been a huge help in buying a property in the area. Very communicative and attentive throughout the process. Highly recommended!
Hello Marcin Thank you for taking the time to leave your positive review. It has been a pleasure working with you on your property purchase, we hope it was worth the wait. … More
1/5
GoogleMaximum incompetence in this agency, after 6 years, I and the owner of the house, ended the collaboration with them. It is very difficult to solve the problems in the house, but if you are one day late paying the rent, they immediately call you.
Hello Marian, Thank you for taking the time to write a review. We cannot seem to locate your contact details on our system. Please write to us directly to the following email … More
5/5
GoogleThank you very much for your help
Hello Minciuna, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group
5/5
GoogleZain was very helpful.
Hello J Ping Huang Thanks so much for taking the time to post a review . The team really appreciate … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kings, London won Trusted Agent.
