Trusted Agent profile · London

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Kings Group London reviews

★★★★★ Great

326 reviews across 3 platforms

473 High Road, London, N17 6QA

Kings Group's office in London, at 473 High Road, is rated 4.1 out of 5 across 326 reviews on three platforms, including 254 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

254

Reviews on Google

This office

Facebook logo

2.1 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Recently purchased a property through Kings Group, they are really a fantastic agent could not recommend them enough Special shout out to Michael Vidas for seeing through a smooth sale as well as Elijah for arranging our mortgage. Forever Grateful

Fisseha · 9 October 2025

Agent replied · 24 March 2026

Hello Fisseha Thank you for your positive review. It was an absolute pleasure working with you on your property purchase. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

Once again I used Kings to find a buyer for my property and also find a new property for me to move into, and once again had a first-class experience; they not only found a trustworthy buyer, but also found a great property to move to. In particular, I must give a big mention to Junaid who was excellent; always available to answer any queries I had, extremely helpful and highly experienced; a pleasure to work with. I would recommend Kings very highly - I was very well taken care of, and very happy with my new home !

HOWARD · 2 December 2025

Agent replied · 26 December 2025

Hello Howard Thank you so much for your kind feedback. It has been a pleasure working with you again with both the sale of your property and the purchase of your new home. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Tottenham & Haringey

2/5

Google

Not a great experience. It started of well, we viewed a flat we liked. The agent told me "there were lots of offer for it". I decided to make an offer, which was accepted very quickly (I guess I was special). I decided to use the agency's own financial advisor. He did a soft search on my credit report and found some late payments that affected it negatively (It was a mistake from BG, which has been rectified since, but that's another story!). The advisor said the only mortgage provider that would accept me was a specialist mortgage with a ridiculously high rate. After hearing that, I explained there was no way I'd use one of those mortgage providers, that'd I rather wait till the mistake on my file got sorted before committing myself to buy a property. I did not know how long it would take for my credit file to be rectified, and although I was very interested in the flat, I'd rather pull off for now. Both the agent and advisors were adamant I could not pull out as my offer had been accepted. At that point, no document had been signed, no money had been paid. They probably assumed I was a fool who would believe that lie. I felt very pressured. The advisor asked me to instruct the solicitor "to show I was committed" …which is absolutely terrible advice. Instructing a solicitor with no mortgage in place? What kind of effery is that? I also found out a couple of red flags about the property, and I decided I was done. I do not like to be pressured and lied to. I wrote an e-mail explaining I was not going to proceed with the purchase, explained why, and told them it was non-negotiable. They hounded me on the phone for days to the point I was actually scared to answer any calls. I had to send a message asking them to leave me alone. Clearly, I have dodged a bullet. My credit report got cleared shortly after, and I found somewhere to leave, but that experience left me feeling very unsettled.

M · 9 October 2025

Agent replied · 24 March 2026

Dear Client, Thank you for sharing your concerns. I'm sorry to hear that you felt the need to write the comments below. Having reviewed the email correspondence between yourself and the office, I must respectfully note that some of the details appear to differ slightly from what you have expressed. From the information available, it seems that both the Financial Services adviser and the Branch Manager made every effort to offer you solutions to help you move forward with the purchase, especially after you indicated that you did not wish to withdraw your offer. Following your email regarding the withdrawal, the team attempted to contact you to clarify the situation and ensure that we could accurately communicate the circumstances to the seller. I would really appreciate the opportunity to hear from you directly to better understand your perspective. Please feel free to contact me on the following email; reviews@kings-group.net at your convenience. Kind Regards Kelly

5/5

Google

I had the pleasure of working with Junaid and Rohman on the sale of my property in Muswell Hill, and I couldn’t have asked for a better experience. They were not only professional and personable, but also refreshingly honest throughout the entire process - a quality that made a real difference. Their communication was slick and consistent. I was kept fully informed at every stage, and even my more anxious calls were met with patience and prompt follow-ups. On the rare occasions they weren’t immediately available, they always returned my calls without delay. They achieved a swift sale of the flat and handled everything with integrity and efficiency. I genuinely appreciated their transparency and straightforward approach. I wouldn’t hesitate to recommend this firm to anyone looking for reliable, honest, and results-driven agents

Adam · 2 October 2025

Agent replied · 26 December 2025

Hello Adam Thank you for your lovely review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Great to hear your experience with our Tottenham & Haringey Branch has been a positive one. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

Recently purchased a property through Kings, excellent fast swift service, agent Micheal was kind and helpful, mortgage broker Elihah was absolutely amazing we bare done any work and he got us a mortgage offer within few days. Fast and reliable service. Thank you guys, it was a pleasure🙂 …

Magdalena · 24 March 2025

Agent replied · 25 October 2024

Hello Magdalena Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More

5/5

Google

We've been speaking with Olly to arrange a viewing of a house. He’s been so professional throughout and so easy to contact. We’ve managed to have two viewings of the house within two days (on a bank holiday as well). We’re really excited about the prospect of finding our next house with Olly’s help!!

Eve · 26 April 2026

Agent replied · 26 August 2026

Thank you Eve. Appreciate the feedback. I'll make it my mission to find you your perfect place 😊 …

1/5

Trustpilot

I was way for a couple of months .my…

I was way for a couple of months .my partner did the viewings.he was told to wait downstairs as is custom..we had about 5 viewings. When I came back I realised my jewellery box was gone a cartier pen and boxes of perfumes. All together about 12 k.worth. the jewellery was in my wardrobe. When my partner went up the doors were still open. I know that sometimes viewers open cupboards and wardrobes. A family of about six came around looking at everything. I can't say it was them of course .I went to kings in the high street and told someone there. I never even received a call back. Has anybody else had a similar experience?I'm not saying it was a staff member or anything BTW. But how easy is it for strangers to look around your personal space and have a perfect opportunity to take whatever they see.

Valerie · 9 May 2026

5/5

Google

What a great experience. I recently worked along side Junaid and Neil to deliver yet another exceptional sale to one of my vendors. As it often happens we faced a few obstacles during the sales progression and these two gentlemen handled it with care and drove the sale across the line. It was a great offer too. Highly recommend them if you thinking about selling your property.

Mike · 2 December 2025

Agent replied · 26 December 2025

Hello Mike Thank you for your lovely review. It was an absolute pleasure working with you again. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

Elijah was amazing. He helped me through the whole mortgage process and explained the shared ownership scheme in layman's terms, so I felt 100% informed about the process and how i could work for me. I highly recommend working with Elijah.

Michelle · 24 March 2025

Agent replied · 24 March 2026

Hi, Apologies for not coming back to you sooner but just to say thank you so much for your kind words in your review. Elijah and the Team really appreciates it. Kings Group

5/5

Google

Junaid was exceptional. He was very professional and supportive. He answered all my questions and guided me through the process. Junaid was a pleasure to work with. If you are considering using King's, I'd totally recommend them.

Lisa · 24 April 2025

Agent replied · 24 March 2026

Hello Lisa Thank you so much for taking the time to post a positive review . The team really appreciate it. Thank you for being such a great client to work with. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

Perfect from start to finish, kept us in the loop with what was going on with the house cant fault them at all would highly recommend to anybody

Brandon · 5 August 2026

Agent replied · 26 August 2026

Thanks Brandon! Enjoy your new home, Olly

1/5

Google

I saw property advised online Right… so I fill the form and called the agency too. The agent replied: yes we have received the application for the view and you’ll be contacted as soon the will start the view. Today I see the property “let agree”. Not chance to see the property. So thank you!

Andy · 2 September 2026

5/5

Google

Great service, everything was explained from start to finish. Olly liaised with the buyer and solicitor’s when required and kept me up to speed regarding the progress of the sale. He went above and beyond regarding some documentation missed …

Keven · 26 April 2026

Agent replied · 26 August 2026

Thank you Keven. Appreciate the feedback!

5/5

Google

Kings Group were incredibly helpful on our house hunt. Although we didn't end up purchasing a house with them, Michael was always on the phone to us whenever anything of interest popped up.

Laura · 24 March 2025

Agent replied · 25 October 2024

Hello Laura Thank you for your positive review. It was a pleasure helping you search for your new home. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

I had an excellent experience with this agency. Michael was extremely helpful in my (long) search for a flat and he went out of his way to help me even with my own selling process, recommending me options and giving me general advice. He …

Rin · 8 September 2024

Agent replied · 8 September 2026

Hello Irina Thank you for your lovely review. It was an absolute pleasure working with you, thank you for being a great client to work with. … More

5/5

Google

“I recently completed a remortgage application with Elijha, and the service was perfect from start to finish. Elijha was professional, efficient, and made the whole process smooth and stress-free. Highly recommended!”

Mehmet · 24 March 2025

Agent replied · 25 October 2024

Hi, Apologies for not coming back to you sooner but just to say thank you so much for your kind words in your review. Everyone at Kings Group appreciates it. Kings Group

5/5

Google

Just bought our first home though Olly! He was so professional! Kept upto date throughout all of the process! All questions answered! Very happy as first time buyer! Honestly would recommend and would buy again through Olly! No matter what …

Cody · 26 March 2026

Agent replied · 26 August 2026

Thank you So Much! I hope you enjoy your new home. You know where I am when you're ready for your next move ;)

5/5

Google

From the start of looking for a property to buy, to securing a mortgage offer - Elijah has been extremely helpful and supportive throughout. He answers any questions very promptly and ensures you fully understand all aspects of the process. …

Rory · 8 October 2024

Agent replied · 21 June 2024

Hello Rory Thank you for taking the time to leave your 5 star feedback. Great to hear your experience with our Tottenham Branch has been a positive one. … More

1/5

Google

Contacted Ewe Move Brighouse on a Wednesday AM via lived chat and requested a viewing for a property in Clifton. 3 days later I have not heard anything. Contacted them again and the person I …

Mark · 26 April 2026

Agent replied · 26 August 2026

Morning Mark, Olly here. I looked into this as soon as I saw your feedback. … More

1/5

Trustpilot

Fraudulent

Unfortunately, I had bad experiences with them as I was misleaded by their testimonials. They're just opportunistic to buy houses in very small prices when people are in difficult situations. They manipulate people's helpless situations. I would never take any services from them in future.

Anjan · 21 September 2026

5/5

Google

Michael Vidas and Junaid Chowdham have been very professional during the marketing and the sale process of my flat. They helped me to fill in all the documents and provided me all help I needed with my queries. I really enjoyed working with King’s Group. Thanks very much for all your help and patience, Michael and Junaid.

Hülya · 9 October 2025

Agent replied · 24 March 2026

Hello Hülya Thank you for your kind words in your review. Great hear your experience with our Tottenham & Haringey branch has been a positive one. Kind Regards All the team at Kings Group, Tottenham & Haringey

5/5

Google

Elijah Dasilva has been very helpful and supportive during my mortgage process and searches. Very knowledgeable and calm at all times.

Helen · 30 May 2025

Agent replied · 26 December 2025

Hello. Thank you so much for taking the time to post a review. The team really appreciate it. Thank you for being such a great client to work with. Kings Group

5/5

Google

My experience with Kings was lovely, honest, and direct.  They kept me apprised every step of the way, helped me with advice, and aided in tackling any problems that I came across.  Michael and Junaid were excellent to work with, and I cannot recommend them highly enough.

Jai · 24 March 2024

Agent replied · 21 June 2024

Hello Jai Thanks so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with. … More

5/5

Google

Jasmine was a wonderful agent who took me through the process of our new home. Many thanks - o

Orinta · 17 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group London

How many reviews does Kings Group London have?

Kings Group's London office has 326 reviews across three platforms: 254 on Google, 11 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).

What is Kings Group London's rating?

Kings Group London is rated 4.1 out of 5 across all 326 reviews, and 4.5 out of 5 on Google from 254 reviews.

Has Kings Group won any awards?

Yes. In The Trusted Agent 2026 awards: Kings Group, London won Trusted Agent.

Where is Kings Group's London office?

Kings Group London, 473 High Road, London, N17 6QA.

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