Trusted Agent profile · London
Verified
★★★★★
549 reviews across 3 platforms
248 Hoe Street, London, E17 3AX
Part of Kings, see every office.
Kings's office in London, at 248 Hoe Street, is rated 4.5 out of 5 across 549 reviews on three platforms, including 472 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
472
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
65
Reviews on Trustpilot
Business-wide
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The Trusted Agent 2026 results for Kings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAli handled our sale very well. We are very happy with the result.
Hello Ian Thank you for your positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the … More
5/5
GoogleGreat customer service received by Rohman. His communication with us has been great and he is going above and beyond to help us find out first home.
Hello Bernard Thank you for your lovely review. We look forward to helping you find your dream home! Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleSaif Mahmood handled my parents case swiftly and kept us fully updated throughout the process. He is a very friendly and genuine guy with a dedicated and professional approach to work. He provided excellent advise and support to my parents and they are very grateful. Highly recommended.
Good Afternoon, Thank you for leaving your review and star rating. The team really appreciates … More
5/5
GoogleRaz was really helpful and made sure all the questions that we had were answered, very happy with kings and especially Raz Patel the assistant manager of Kings group in walthamstow.
5/5
GoogleI had a viewing with Aj Olayiwola he was so professional and I had a great experience. I’m looking forward to continuing and finding my dream place
Hello Jan Thank you for your positive review. Great to hear your experience with us so far has been positive, we look forward to continuing to work with you on finding … More
5/5
GoogleVery good service from Alpay he's helped me a lot to find a property at a good value. He is also polite and professinoal and he knows what he is talking about. I really recommend them they are really good and very helpful.
Hello Catalin Thank you for your kind words in your review. Pleased to hear your experience … More
1/5
GoogleWe went on a viewing of a flat to rent. We fell in love with the flat, continued our way to the office to pay the holding deposit and start paperwork. This happened on Saturday morning. We cancelled other 3 viewings for that day as we found …
Dear Gabriella In the first instance, thank you for reviewing and sharing your feedback. … More
5/5
GoogleAfter reviewing several agents, I called Kings Group to put my property up for sale. I was fortunate enough to hook up with Bryn, the sales manager. After a few days I had several offers, the one I accepted being above asking price. The …
Many thanks for your kind words, we love receiving such positive reviews. It was a pleasure working for you throughout the sale of your property. … More
1/5
FacebookINCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.
5/5
GoogleKashif was extremely pleasant, attentive, efficient, polite and helpful. I would highly recommend his services. He also has the customer's best interests at heart and made me feel very comfortable.
5/5
GoogleThe service I had through out the search ot the property up to date. Kashif have been so good to me. He is really helpful and always present whenever I need him. Thank you for your great service you render to me . Keep it up.
Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff … More
5/5
GoogleI worked with AJ on the purchase of a property. He was polite and knowledgeable, and communication throughout was excellent. A real pleasure to deal with.
Hi Jonathan Thank you for your lovely words in your review. It has been our pleasure working with you on your property purchase. … More
5/5
GoogleKings groups amazing I finally found my home and that thanks to AJ Olayiwola a amazing sale negotiator very efficient and professional also funny use him
Hello Arnelle Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More
5/5
GoogleHad a lovely conversation with a chap called Volkan, called about a property I saw online and he knew so much about the road and area something where my knowledge lacks in. Really impressed !
Hello Hassan Thank you for your 5 star review. All the team really appreciate your positive feedback. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleKings group have been a good help in my property search .I would like to personally thank Carlita Ephraim👍👍👍 She provided great service for me. Thank you ! …
5/5
GoogleI want to extend a huge thank you to AJ for making my time with Kings Group so fantastic! …
Hello Amanda-Rose Thank you for your lovely words in your review. Great to hear your experience with our Walthamstow office has been a positive one. … More
5/5
GoogleLovely working with Fay, she made buying my first home a very delightful experience. Kept me updated regularly and was very professional. Definitely recommend
Hello Jamilah Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. … More
5/5
GoogleVery professional and responsive - had a property i was interested in and Alpay showed me around , totally straightforward and no issues whatsoever, extremely helpful and stress-free process highly recommended as they are full with information about their properties.
Hello Silviyan Many thanks for your kind words, we love receiving such positive reviews. Great … More
1/5
FacebookIf you're ever in the position where your agent attempts to sell your house to an un-mortgageable buyer and no one notices until after you have exchanged contracts (on both sides of your chain), you're then involved in months worth of legal issues, King Group WILL try to charge you their commission.. Change your contract wording to state commission becomes payable upon completion, not on exchange of contracts. Even though my contract was amended to state 'no sale, no fee' they are still perusing their fee. I have now had to instruct a solicitor to try and uphold our contract. Formal complaints have been submitted, complaints will also be submitted to The Property Ombudsman and the National Association of Estate Agents.
5/5
GoogleI have recently viewed a property at kings group with Ibrahim and he was so reassuring and pleasent answered all my questions and totally put me at ease as I had bad experiences in the past with estate agents and landlords. All the staff …
Good Afternoon, Great to hear you had such a positive experience with our Walthamstow branch. … More
5/5
GoogleCalled in to speak to someone regarding a flat, I came across a gentlemen by the name of Razzaq Patel who happens to be the Senior Negotiator at the branch, he was very helpful and asked many questions relating to my finances and the …
Good Morning, Great to hear you had such a positive experience with our Waltham Abbey branch. … More
5/5
GoogleVery professional and easy to work with. Offers were made within a few weeks and Mercedes was lovely to work with and kept me informed throughout. Would definitely recommend.
5/5
GoogleAlways available, quick answering and very reliable.
Hello Paulo Thank you for taking the time to leave the team your positive feedback. It is greatly appreciated. … More
5/5
GoogleAsk for Aj when wanting to view property, he’s very professional and efficient. I had an amazing experience with him, highly recommended!!
Hello Raydel Thank you for taking the time to leave your positive review regarding your viewing experience with us. Great to hear it went well. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kings, London won Gold.
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