Kings Group London reviews

★★★★★ 1/5

Trustpilot

PLEASE AVIOD!!

PLEASE AVIOD!!! I REALLY WISH I CAN GIVE 0 STARS KINGS IS VERY BAD AS IN THE WORST PLACE EVER!! ALL FAMILIES AVOID ITS A TRAP THEY DON'T FIX ANYTHING AND ALWAYS READY TO EVICT YOU. THEY DO NOT CARE ABOUT THE TENANTS AND EXPECT RENT EVERY MONTH, THEY LEFT ME WITH NO HEATING AND GAS FOR 3 DAYS MY KIDS WAS SO COLD AND THEY NEVER APOLOGISE YOU HAVE TO CHASE THEM FOR EVERYTHING, AND THEY ALSO HAVE THERE INSPECTIONS LIKE EVERY OTHER MONTH TO BE NOSEY THEY DON'T FIX EVERYTHING THATS REPORTED DOESN'T GET FIXED AND HAS TO BE CHASED 24/7 WITH NO CALL BACK. REMEMBER TO ALWAYS EMAIL TO HAVE EVIDENCE THEY WILL ALSO TRY TO STEAL YOUR DEPOSIT AND SAY DAMAGES !! THE PROPERTY WILL NEVER BE YOUR HOME. DON'T PUT YOURSELF IN THIS STRESS ITS NOT WROTH IT, IT WILL CAUSE YOU MENTAL HEALTH ISSUES AND WHAT I NOTICED IS THAT THEY DON'T HAVE LANDLORDS THE COMPANY OWN THERE PROPERTIES THATS WHY IF YOU DRIVE DOWN A ROAD YOU WILL SEE THERE SIGNS EVERYWHERE. ALL THEY WANT IS THERE MONEY PLEASE AVOID !! AND EVERYONE THAT IS GIVING 5 STAR REVIEWS WORKS FOR THEM DON'T BE TRICKED !

Elizabeth · 9 April 2021

★★★★★ 5/5

Google

Aaron has been very helpful with my viewings and we have finally been able to put an offer down on our new property! Thank you for going through the starter pack with us, much appreciated!

Charlotte · 22 May 2020

★★★★★ 5/5

Google

Kashif has been really helpful in helping me find my new home for my family, he has loads of patient and he know how to explain e everything 👍 all together very good agency …

Gabriel · 22 May 2020

★★★★★ 5/5

Google

I received great support from Lauren Scripps on my purchase, she was always available for queries and quick to respond, and very communicative with the seller and her solicitors on any questions we had. Thank you for making the process as smooth as possible during a pandemic!

Louisa · 22 May 2021

★★★★★ 5/5

Google

Very good service from Alpay he has helped me out in the past and i recommended him to various close friends and they all have had the same experience regarding his professionalism and understanding of their financial situation when it comes to mortgages and payment plans !

Denis · 22 May 2021

★★★★★ 5/5

Google

Professional, helpful, quick and friendly agency. Had a great experience, special thank you to Scott Aiken for all his help. I was interested in buying a house and he arrange the viewing for me promptly. Thank you.

Anna · 22 May 2019

★★★★★ 5/5

Google

Volkan took the time to show us around the house, answered all of our questions and was instrumental in negotiating the price with the seller. The sell is now agreed, and we can't wait to be in our new home.

Aure · 22 May 2022

★★★★★ 5/5

Google

Rohman showed me around, was super helpful, and very straightforward- a really great agent.

Susanne · 22 May 2024

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Erdal · 13 October 2020

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!! As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Ed · 13 October 2020

★★★★★ 5/5

Google

Kings was my first estate choice when I wanted to sell my property. I was selling because I had lost my husband and wanted to move closer to family. I did not know the process and I was going through a low time in my life but I spoke with …

Beverley · 1 October 2019

★★★★★ 5/5

Google

My agent was Lauren. she was very nice and helped me through the process, being proactive and pushing the solicitors in order to make the transaction smoother and quicker.

Elisa · 22 May 2023

★★★★★ 5/5

Google

Outstanding experience when I visited this branch. Upon arrival, I was warmly greeted by Alpay, who instantly made me feel welcome. Excellent agent, he really knows what he's doing and gives reasonable suggestions. Very attentive, and a great listener. Would 100% recommend and visit again.

Amina · 22 May 2021

★★★★★ 1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

★★★★★ 5/5

Google

From the first day that lee contacted me right through to this day, he has been professional, organised and extremely helpful, his attention to our needs were second to none, living in another country it’s hard enough trying to rent your property, lee has been amazing! Would definitely recommend renting your property through kings and especially lee! Thank you lee you completely helped us through a stress free process! Much appreciate everything you have done for us, Leni and Paris

P · 22 June 2020

★★★★★ 5/5

Google

Ali handled our sale very well. We are very happy with the result.

Ian · 13 May 2024

★★★★★ 5/5

Google

Great customer service received by Rohman. His communication with us has been great and he is going above and beyond to help us find out first home.

Bernard · 22 June 2023

★★★★★ 5/5

Google

Kings Group were extremely helpful and efficient during the process of selling my property - they ensured I was up to date with developments and navigated my property sale through the turbulence of COVID and the stamp duty deadline. I would …

Tristan · 1 October 2021

★★★★★ 5/5

Google

I had a viewing with Aj Olayiwola he was so professional and I had a great experience. I’m looking forward to continuing and finding my dream place

Jan · 22 May 2023

★★★★★ 5/5

Google

Saif Mahmood handled my parents case swiftly and kept us fully updated throughout the process. He is a very friendly and genuine guy with a dedicated and professional approach to work. He provided excellent advise and support to my parents and they are very grateful. Highly recommended.

Faayiz · 22 May 2020

★★★★★ 5/5

Google

Raz was really helpful and made sure all the questions that we had were answered, very happy with kings and especially Raz Patel the assistant manager of Kings group in walthamstow.

Sufina · 22 May 2020

★★★★★ 5/5

Google

Very good service from Alpay he's helped me a lot to find a property at a good value. He is also polite and professinoal and he knows what he is talking about. I really recommend them they are really good and very helpful.

Catalin · 22 May 2021

★★★★★ 1/5

Google

We went on a viewing of a flat to rent. We fell in love with the flat, continued our way to the office to pay the holding deposit and start paperwork. This happened on Saturday morning. We cancelled other 3 viewings for that day as we found …

Gabriella · 1 October 2019

★★★★★ 5/5

Google

After reviewing several agents, I called Kings Group to put my property up for sale. I was fortunate enough to hook up with Bryn, the sales manager. After a few days I had several offers, the one I accepted being above asking price. The …

Terence · 1 October 2020