Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend working with David from Kerr & Co. It's rare to find an estate/letting agent who's super responsive and moves quickly and efficiently.
Thank you for helping us find and complete our let with ease (and your flexbility).
James.
James · 18 June 2023
Agent replied · 17 June 2024
Dear James
Many thanks for this great review and giving us 5 stars . Its very much appreciated and if you need to move again you know where we are.
Kind regards
Chris Kerr Owner of Kerr and Co
MNAEA MARLA
Owner of Kerr and Co
★★★★★ 5/5
GoogleI had a great experience renting with Kerr and Co. I had great help from David Odzakovic who was really helpful and understanding.
Ahmed · 25 June 2024
Agent replied · 10 November 2024
Thanks Ahmed
David was delighted to help you find your new home.
Wishing you the best of luck and keep in contact !
Kindest Regards
Chris Kerr and the Team
★★★★★ 5/5
GoogleI have extremely positive feedback to give to Kerr & Co. Especially massive thank you to Andrew. I really appreciated how you were on top of things to sort issues very quickly. I would definitely recommend this agency.PositiveResponsiveness, Professionalism
Julita · 25 August 2021
★★★★★ 5/5
GoogleWe recently sold our house in Brackenbury village and could not have been happier with the service we received. The process was smooth and the full asking price was achieved very quickly. We would highly recommend Kerr and Co to anyone thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value
Matt · 18 June 2022
Agent replied · 17 June 2024
Thank you very much for taking the time to write an excellent review of our service - I am delighted that we took the stress out of the sale process and was able to get the best possible price for your lovely house With very best wishes Chris Kerr MNAEA MNALA
★★★★★ 5/5
GoogleI have rented a property with Kerr and Co for 2 years. The process has been very clear and easy from move in to check out. Susana solved any problem with the property on a timely manner. I'll definitely recommend renting with them.
Maria · 18 June 2022
Agent replied · 17 June 2024
Thank you Maria
Very glad to hear you are a happy tenant and thank you for mentioning Susanna and leaving such a lovely review.
Kind regards Chris Kerr Owner MNAEA
★★★★★ 5/5
GoogleWe had the pleasure of working with David at Kerr and Co on a lease agreement! He was communicative, accommodating, and patient during a protracted process. We are so grateful for his support, and are extremely happy with our experience.PositiveResponsiveness, Quality, Professionalism
Daniel · 18 June 2022
Agent replied · 17 June 2024
Dear Daniel
Thank you for your 5 star review which is very much appreciated.
David is an experienced and knowledgeable agent he was delighted to help . We are all pleased that you have moved to Poets Corner enjoy the delights of Acton . It was a pleasure to help you move to your new home
Kind Regards
Chris and all at Kerr and Co .
★★★★★ 5/5
GoogleCouldn't recommend this estate agent more, great communication throughout the sales process.
James · 10 August 2024
Agent replied · 10 November 2024
Thank you James for a great review . We appreciate you giving us 5 stars .
We are delighted everything went well for you and we wish you the very best in the future .
Chris and the Team at Kerr and Co
★★★★★ 5/5
GoogleI purchased my first property through Kerr&Co, and their knowledge, friendliness, and help have been essential in ensuring a smooth process, always ready to answer all of my questions and doubts
Giacomo · 18 June 2023
Agent replied · 17 June 2024
Thank you Giacomo for your very kind 5 star review its very much appreciated .
We are delighted you are enjoying your new home in the heart of Hammersmith in one of its finest roads.
We wish you the very best in your new home with kindest regards
Chris Kerr
Owner
Kerr & Co
★★★★★ 5/5
GoogleI recently found a rental flat through David at Kerr & Co and had an absolutely fantastic experience - friendly, professional, and quick - thank you!
Annalena · 18 June 2023
Agent replied · 17 June 2024
Dear Annalena
Thank you so much for your 5 star review .
David and the lettings team are delighted we have exceeded your expectations and found your ideal flat. We very much appreciate you taking the time to write this review - its very much appreciated.
Chris Kerr
Owner of Kerr and Co
MNAEA MARLA
★★★★★ 1/5
GoogleA paragon of an unprofessional letting agent.
They eventually book viewings, then let the place to someone that magically gets viewings without waiting 2 days, then don't tell you they've cancelled the viewing. But that's ok, since they aren't wasting any of their own time.
Demelza · 18 June 2020
Agent replied · 17 June 2024
Dear Reviewer,
We are sorry we can't reply to you personally, as you have not posted a name to respond to.
We are sorry to receive a negative review from yourself. We are happy to discuss any of your issues further. All viewings are confirmed before they take place so that both landlord and tenant are aware, we do our best make sure a message or text message is given to confirm bookings. We wish you good luck in finding the right property for you . Chris Kerr MNAEA MARLA
★★★★★ 5/5
GoogleI recently sold local property through Kerr & Co. They were professional, responsive and always willing to answer my questions.
I ended up selling my property for more than I expected. Highly recommended!PositiveResponsiveness, Professionalism
Dan · 18 June 2022
Agent replied · 10 November 2024
Thank you Dan
We really appreciate your 5 star review from everyone at Kerr and Co
Chris Kerr
Owner
★★★★★ 5/5
GoogleDavid Odzakovic provided a good, honest, no-nonsense service which is very refreshing in the context of the current rental market which can often feel treacherous to navigate. I can highly recommend Kerr & Co.
Ryan · 18 June 2022
Agent replied · 17 June 2024
Thank you Ryan
It’s great to hear that you had a brilliant experience with David in our Lettings team. He is part of a experienced lettings team - you were in a safe pair of hands. Thank you for leaving us a 5 star review feedback is important to us and helps us ensure we are delivering a 3 star service. Kind regards Chris Kerr Owner and Director MNAEA
★★★★★ 5/5
GoogleDavid has always been professional and very friendly with me and my partner. The renting process was easy and quick, after a lot of research finally we’ve found the perfect flat. Thank you!
Cinzia · 18 June 2022
Agent replied · 17 June 2024
Thank you Cinzia for you kind review - David is an experienced agent and is delighted he could help and you found what you wanted.
★★★★★ 5/5
GoogleSuch lovely and prompt service. Professional with lots of great advice. Really friendly and accommodating. We had a pleasant experience.
Maddy · 22 August 2023
Agent replied · 17 June 2024
Hi Madeleine
Just to say thanks for your 5* review - it means a great deal to us .
Working in Shepherds Bush and Hammersmith for over 30 years as an independent agent we work hard to make sure our clients get a great service.- we are delighted you agree.
From the team at Kerr and Co many thanks again .
Chris Kerr ( owner )
★★★★★ 5/5
GoogleWe are renting a property through kerr and co and have been very happy with the service so far. thanks in particular to david, who's been really helpful and professional throughout!PositiveResponsiveness, Professionalism
Charlotte · 18 June 2022
Agent replied · 17 June 2024
Thank you Charlotte for your 5* review.
David is part of an experienced team - they were delighted to be of help to you - making your move as smooth as possible .
We do our best to ensure tenants are supported through the letting process we appreciate your review and feed back - many thanks again !
Keep in touch !
Kind regards
Chris Kerr ( owner )
★★★★★ 5/5
GoogleGreat company, didn’t feel pushed to anything. Ewelina was very professional and I would definitely recommend her. Kerr and co is a great team all around.
Valentin · 18 June 2020
★★★★★ 1/5
GoogleVery rude! We had a viewing booked at 10:45, no one showed up and when we called, they yelled at us that we should wait and stop bothering them. We left immediately. Very bad service!NegativeResponsiveness, Quality, Professionalism
Sandra · 18 June 2020
Agent replied · 17 June 2024
Hi Sandra
just read your review it’s such a shame as it appears We couldn’t locate you as you were outside a different property. This is very frustrating for all .
Our negotiator was waiting for you as she had already shown 3 sets of prospective tenants .
We said we would wait for you .
We are very happy to rebook for another time and day which maybe best, we conduct many viewings each day which run smoothly and without issue.
Regards Chris Kerr Owner
★★★★★ 5/5
GoogleVery quick and courteous to work with, gave great advice and felt very well looked after throughout. (Andrew was excellent)
Matthew · 18 June 2020
★★★★★ 5/5
GoogleReally high standard, professional estate agent, experts in their local area too.
Felicity · 18 June 2023
Agent replied · 17 June 2024
Thank you Felicity for your 5 start review .
Its very much appreciated as we work hard to make sure we exceed our customers expectation. We have over 30 years Estate Agency experience covering Shepherds Bush and Hammersmith so a delighted to be the go to agent in the area . Thank you for recognising this !
Chris Kerr
Owner of Kerr and Co
MNAEA MARLA
★★★★★ 1/5
GoogleWent in there and the manager/owner seemed in bad mood . They try to portray themselves as a “family” independent estate agent . In fact the truth is they aren’t any better at service !
Kiyarash · 19 June 2019
Agent replied · 17 June 2024
Dear Kiyarash
I am sorry to read this negative review, on further investigation I am glad to see you are happily viewing other properties with us since your review. We wish you the very best in your search for your ideal property. regards Chris Kerr MNAEA MARLA
★★★★★ 5/5
GoogleExcellent service, polite, efficient and get results.
Christine · 18 June 2023
Agent replied · 17 June 2024
Thank you Christine for you great 5 star review .
We do our best and are delighted that you have been happy with our service , keep in touch !
Kindest regards
Chris Kerr Owner of Kerr and Co MNAEA MARLA
★★★★★ 5/5
GoogleThe service Kerr & Co provides us as managing agent is truly excellent.
My managing agent is clear, responsive, pragmatic, helpful and a pleasure to call. He supported me with two incidents in just one month in my property with clear advice and actions. It was invaluable in such a stressful time.PositiveResponsiveness, Professionalism
Geraldine · 18 June 2021
★★★★★ 5/5
GoogleDavid has given us exceptional service and found a really good flat
Ali · 18 June 2022
Agent replied · 17 June 2024
Many thanks Ali for your 5* review - its always great to hear we are fulfilling our clients expectations and that you have been happy with our service .
Many thanks again
Chris Kerr ( owner )
★★★★★ 1/5
GoogleThey are so rude! Better to find an other agent!
Eren · 18 June 2022
Agent replied · 17 June 2024
Here at Kerr and Co we work very hard to provide the best service for all our clients and applicants whilst working hard to ensure everything we do is with care and professionalism. Vetting and registering of all our applicants is a legal and vital part of the applicant registration process, it is also an integral part of our service, which we take seriously for all our clients . So confused that you felt to leave a one star review.
We can appreciate that everyone has a slightly different position, but we do try to accommodate and suggest options as best as possible. Please do not hesitate to contact me personally at the office and I will ensure that we help where we can with your search.
Best regards Chris Kerr Owner MNAEA MARLA
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