Trusted Agent profile

Kerr and Co reviews

4.4

★★★★★ Great

131 reviews across 2 platforms

77 Goldhawk Road, London W12 8EH

Kerr and Co's London office at 77 Goldhawk Road is rated 4.4 out of 5 across 131 reviews on two platforms, including 128 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

128

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend working with David from Kerr & Co. It's rare to find an estate/letting agent who's super responsive and moves quickly and efficiently. Thank you for helping us find and complete our let with ease (and your flexbility). James.

James · 18 June 2023

Agent replied · 17 June 2024

Dear James Many thanks for this great review and giving us 5 stars . Its very much appreciated and if you need to move again you know where we are. Kind regards Chris Kerr Owner of Kerr and Co MNAEA MARLA Owner of Kerr and Co

5/5

Google

I had a great experience renting with Kerr and Co. I had great help from David Odzakovic who was really helpful and understanding.

Ahmed · 25 June 2024

Agent replied · 10 November 2024

Thanks Ahmed David was delighted to help you find your new home. Wishing you the best of luck and keep in contact ! Kindest Regards Chris Kerr and the Team

5/5

Google

I have extremely positive feedback to give to Kerr & Co. Especially massive thank you to Andrew. I really appreciated how you were on top of things to sort issues very quickly. I would definitely recommend this agency.PositiveResponsiveness, Professionalism

Julita · 25 August 2021

5/5

Google

We recently sold our house in Brackenbury village and could not have been happier with the service we received. The process was smooth and the full asking price was achieved very quickly. We would highly recommend Kerr and Co to anyone thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value

Matt · 18 June 2022

Agent replied · 17 June 2024

Thank you very much for taking the time to write an excellent review of our service - I am delighted that we took the stress out of the sale process and was able to get the best possible price for your lovely house With very best wishes Chris Kerr MNAEA MNALA

5/5

Google

I have rented a property with Kerr and Co for 2 years. The process has been very clear and easy from move in to check out. Susana solved any problem with the property on a timely manner. I'll definitely recommend renting with them.

Maria · 18 June 2022

Agent replied · 17 June 2024

Thank you Maria Very glad to hear you are a happy tenant and thank you for mentioning Susanna and leaving such a lovely review. Kind regards Chris Kerr Owner MNAEA

5/5

Google

We had the pleasure of working with David at Kerr and Co on a lease agreement! He was communicative, accommodating, and patient during a protracted process. We are so grateful for his support, and are extremely happy with our experience.PositiveResponsiveness, Quality, Professionalism

Daniel · 18 June 2022

Agent replied · 17 June 2024

Dear Daniel Thank you for your 5 star review which is very much appreciated. David is an experienced and knowledgeable agent he was delighted to help . We are all pleased that you have moved to Poets Corner enjoy the delights of Acton . It was a pleasure to help you move to your new home Kind Regards Chris and all at Kerr and Co .

5/5

Google

Couldn't recommend this estate agent more, great communication throughout the sales process.

James · 10 August 2024

Agent replied · 10 November 2024

Thank you James for a great review . We appreciate you giving us 5 stars . We are delighted everything went well for you and we wish you the very best in the future . Chris and the Team at Kerr and Co

5/5

Google

I purchased my first property through Kerr&Co, and their knowledge, friendliness, and help have been essential in ensuring a smooth process, always ready to answer all of my questions and doubts

Giacomo · 18 June 2023

Agent replied · 17 June 2024

Thank you Giacomo for your very kind 5 star review its very much appreciated . We are delighted you are enjoying your new home in the heart of Hammersmith in one of its finest roads. We wish you the very best in your new home with kindest regards Chris Kerr Owner Kerr & Co

5/5

Google

I recently found a rental flat through David at Kerr & Co and had an absolutely fantastic experience - friendly, professional, and quick - thank you!

Annalena · 18 June 2023

Agent replied · 17 June 2024

Dear Annalena Thank you so much for your 5 star review . David and the lettings team are delighted we have exceeded your expectations and found your ideal flat. We very much appreciate you taking the time to write this review - its very much appreciated. Chris Kerr Owner of Kerr and Co MNAEA MARLA

1/5

Google

A paragon of an unprofessional letting agent. They eventually book viewings, then let the place to someone that magically gets viewings without waiting 2 days, then don't tell you they've cancelled the viewing. But that's ok, since they aren't wasting any of their own time.

Demelza · 18 June 2020

Agent replied · 17 June 2024

Dear Reviewer, We are sorry we can't reply to you personally, as you have not posted a name to respond to. We are sorry to receive a negative review from yourself. We are happy to discuss any of your issues further. All viewings are confirmed before they take place so that both landlord and tenant are aware, we do our best make sure a message or text message is given to confirm bookings. We wish you good luck in finding the right property for you . Chris Kerr MNAEA MARLA

5/5

Google

I recently sold local property through Kerr & Co. They were professional, responsive and always willing to answer my questions. I ended up selling my property for more than I expected. Highly recommended!PositiveResponsiveness, Professionalism

Dan · 18 June 2022

Agent replied · 10 November 2024

Thank you Dan We really appreciate your 5 star review from everyone at Kerr and Co Chris Kerr Owner

5/5

Google

David Odzakovic provided a good, honest, no-nonsense service which is very refreshing in the context of the current rental market which can often feel treacherous to navigate. I can highly recommend Kerr & Co.

Ryan · 18 June 2022

Agent replied · 17 June 2024

Thank you Ryan It’s great to hear that you had a brilliant experience with David in our Lettings team. He is part of a experienced lettings team - you were in a safe pair of hands. Thank you for leaving us a 5 star review feedback is important to us and helps us ensure we are delivering a 3 star service. Kind regards Chris Kerr Owner and Director MNAEA

5/5

Google

David has always been professional and very friendly with me and my partner. The renting process was easy and quick, after a lot of research finally we’ve found the perfect flat. Thank you!

Cinzia · 18 June 2022

Agent replied · 17 June 2024

Thank you Cinzia for you kind review - David is an experienced agent and is delighted he could help and you found what you wanted.

5/5

Google

Such lovely and prompt service. Professional with lots of great advice. Really friendly and accommodating. We had a pleasant experience.

Maddy · 22 August 2023

Agent replied · 17 June 2024

Hi Madeleine Just to say thanks for your 5* review - it means a great deal to us . Working in Shepherds Bush and Hammersmith for over 30 years as an independent agent we work hard to make sure our clients get a great service.- we are delighted you agree. From the team at Kerr and Co many thanks again . Chris Kerr ( owner )

5/5

Google

We are renting a property through kerr and co and have been very happy with the service so far. thanks in particular to david, who's been really helpful and professional throughout!PositiveResponsiveness, Professionalism

Charlotte · 18 June 2022

Agent replied · 17 June 2024

Thank you Charlotte for your 5* review. David is part of an experienced team - they were delighted to be of help to you - making your move as smooth as possible . We do our best to ensure tenants are supported through the letting process we appreciate your review and feed back - many thanks again ! Keep in touch ! Kind regards Chris Kerr ( owner )

5/5

Google

Great company, didn’t feel pushed to anything. Ewelina was very professional and I would definitely recommend her. Kerr and co is a great team all around.

Valentin · 18 June 2020

1/5

Google

Very rude! We had a viewing booked at 10:45, no one showed up and when we called, they yelled at us that we should wait and stop bothering them. We left immediately. Very bad service!NegativeResponsiveness, Quality, Professionalism

Sandra · 18 June 2020

Agent replied · 17 June 2024

Hi Sandra just read your review it’s such a shame as it appears We couldn’t locate you as you were outside a different property. This is very frustrating for all . Our negotiator was waiting for you as she had already shown 3 sets of prospective tenants . We said we would wait for you . We are very happy to rebook for another time and day which maybe best, we conduct many viewings each day which run smoothly and without issue. Regards Chris Kerr Owner

5/5

Google

Very quick and courteous to work with, gave great advice and felt very well looked after throughout. (Andrew was excellent)

Matthew · 18 June 2020

5/5

Google

Really high standard, professional estate agent, experts in their local area too.

Felicity · 18 June 2023

Agent replied · 17 June 2024

Thank you Felicity for your 5 start review . Its very much appreciated as we work hard to make sure we exceed our customers expectation. We have over 30 years Estate Agency experience covering Shepherds Bush and Hammersmith so a delighted to be the go to agent in the area . Thank you for recognising this ! Chris Kerr Owner of Kerr and Co MNAEA MARLA

1/5

Google

Went in there and the manager/owner seemed in bad mood . They try to portray themselves as a “family” independent estate agent . In fact the truth is they aren’t any better at service !

Kiyarash · 19 June 2019

Agent replied · 17 June 2024

Dear Kiyarash I am sorry to read this negative review, on further investigation I am glad to see you are happily viewing other properties with us since your review. We wish you the very best in your search for your ideal property. regards Chris Kerr MNAEA MARLA

5/5

Google

Excellent service, polite, efficient and get results.

Christine · 18 June 2023

Agent replied · 17 June 2024

Thank you Christine for you great 5 star review . We do our best and are delighted that you have been happy with our service , keep in touch ! Kindest regards Chris Kerr Owner of Kerr and Co MNAEA MARLA

5/5

Google

The service Kerr & Co provides us as managing agent is truly excellent. My managing agent is clear, responsive, pragmatic, helpful and a pleasure to call. He supported me with two incidents in just one month in my property with clear advice and actions. It was invaluable in such a stressful time.PositiveResponsiveness, Professionalism

Geraldine · 18 June 2021

5/5

Google

David has given us exceptional service and found a really good flat

Ali · 18 June 2022

Agent replied · 17 June 2024

Many thanks Ali for your 5* review - its always great to hear we are fulfilling our clients expectations and that you have been happy with our service . Many thanks again Chris Kerr ( owner )

1/5

Google

They are so rude! Better to find an other agent!

Eren · 18 June 2022

Agent replied · 17 June 2024

Here at Kerr and Co we work very hard to provide the best service for all our clients and applicants whilst working hard to ensure everything we do is with care and professionalism. Vetting and registering of all our applicants is a legal and vital part of the applicant registration process, it is also an integral part of our service, which we take seriously for all our clients . So confused that you felt to leave a one star review. We can appreciate that everyone has a slightly different position, but we do try to accommodate and suggest options as best as possible. Please do not hesitate to contact me personally at the office and I will ensure that we help where we can with your search. Best regards Chris Kerr Owner MNAEA MARLA

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kerr and Co's Google reviews

Questions about Kerr and Co

How many reviews does Kerr and Co have?

Kerr and Co's London office has 131 reviews across two platforms: 128 on Google, 3 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Kerr and Co's rating?

Kerr and Co is rated 4.4 out of 5 across all 131 reviews, and 4.3 out of 5 on Google from 128 reviews, checked 9 October 2026.

Where is Kerr and Co's London office?

Kerr and Co, 77 Goldhawk Road, London W12 8EH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.