Keatons London reviews

★★★★★ 5/5

Trustpilot

Keatons and Lak have been fantastic

I have worked with Keatons team for over a year to find and buy my dream house. The entire team and especially Lak Singh have been instrumental throughout the entire journey. He was always available, extremely patient, and always keen to support and explain various bits and pieces. For me, Lak has become a trusted advisor and I look forward to working with him again.

Vlad · 28 July 2022

★★★★★ 5/5

Trustpilot

The process of looking for somewhere to rent

The process of looking for somewhere to rent has been long and arduous, that was until we went for a viewing with Matthieu. He was warm and welcoming and very well informed on the property - amazingly our offer was accepted and Matthieu has been so helpful guiding us through the process. He is very good at what he does!

Enrique · 3 February 2023

★★★★★ 5/5

Trustpilot

Great service

The agent who has been assisting me in my search, Lak Singh from the Bow Office, has been amazing, arranging viewings that match my search criteria, very swiftly, and with flexibility, always keeping me up to date when new homes becoming available. Thank you Lak.

Brian · 29 February 2024

★★★★★ 5/5

Trustpilot

Really recommend

I’ve been a long term landlord with Keatons for a house I rent out in Stepney Green. We’ve had excellent services especially from Corina Tohaneanu who reports and fixes issues promptly, Oscar Pace who has always found us good tenants and good rental income and Rebecca Cousins who makes sure all the legal are sorted. Also can’t forget Cass Waples who was incredibly helpful in my HMO application. Definitely recommend these guys. Worth the money you spend to use their services.

Samir · 17 October 2024

★★★★★ 5/5

Trustpilot

Great for renting

My partner and I have rented a property through Keatons, a stressful situation has been absolutely seamless no issues at all. Justine has been very helpful from the first call and really appreciate her help.

M · 30 August 2024

★★★★★ 5/5

Trustpilot

Jack Saunders at Keatons was absolutely…

Jack Saunders at Keatons was absolutely amazing, brilliant customer service & really went above and beyond with everything I asked of him.

Josh · 8 June 2026

★★★★★ 5/5

Trustpilot

Luke and Oscar were great

Luke and Oscar were great, they helped us secure our perfect flat. The process was quite simple, and they were reasonable with the process of negotiating terms and special conditions.

Oakley · 13 November 2024

★★★★★ 5/5

Trustpilot

Corinne is exceptional

Corinne is exceptional. She is thorough and prompt in acting on information, being proactive with resolving problems. I have been renting out my property for some time now, and without doubt Corinnne delivers beyond anyone else I have interacted with in this capacity.

Becky · 4 April 2024

★★★★★ 5/5

Trustpilot

5 Stars to Keatons

Throughout our 18 month tenancy, Keatons have been fantastic to deal with as an agency. Always responsive to emails and quick to help us out in anyway.We had a difficult time at the end of our tenancy and Natalie went above and beyond to help us and ensured we received 5 star treatment even as we were no longer under their tenancy.

Amelia · 31 October 2022

★★★★★ 5/5

Trustpilot

Great experience working with Michael…

Great experience working with Michael Logan from Keatons Kentish Town for a recent flat rental and move-in. Great communication, flexible and friendly to work with, and the flat was in terrific condition when I moved in. Thanks Michael!

BR · 29 June 2024

★★★★★ 5/5

Trustpilot

Helpful, efficient service

Keatons have been doing a great job managing my property. They keep me informed about everything and keep my admin to a minimum. Elza has been great at keeping me up to date with the financials and everything else!

Manuel · 10 June 2024

★★★★★ 5/5

Trustpilot

Nith has been an excellent property manager

Nith has been an excellent property manager for us for three years. He has consistently helped us resolve issues in our residence and effectively communicated with the property owners. Nith is polite, professional, and pays great attention to detail.

Thyago · 21 August 2025

★★★★★ 5/5

Trustpilot

5 Star Service

5 Star ServiceScott, Chloe and the team were incredibly helpful, guiding us through the process of buying our first home and helping to navigate any obstacles that came up along the way. Fantastic communication with speedy and clear guidance that helped to ease the buying process.

Charlotte · 19 January 2024

★★★★★ 5/5

Trustpilot

Worked for that commission!

Keatons acted as agent in our sale of our property. Throughout the process they were available, easy to reach and kept totally on top of things. The process felt closely managed and even when there were bumps in the road I felt clear that I knew what was happening. The team were very clear on advising on the market and conditions and I found this very helpful. I felt like Keatons worked hard for their commission and I'd definitely use them again.

Clare · 3 October 2024

★★★★★ 5/5

Trustpilot

Perfect from beginning to end!!

Perfect from beginning to end!!Cannot fault the professionalism of David and the team at Keatons. My property was sold on the first day of viewings!!!!So happy I chose Keatons as my agents - very big step after living in my home for 37 years!!! But they made it an easy journey throughout. Toni was a godsend with all her back office assistance. Highly recommended.

Ms · 20 July 2022

★★★★★ 5/5

Trustpilot

Oscar is probably the best estate agent…

Oscar is probably the best estate agent we have worked with. He was professional and always made us feel at ease discussing the procees with his warm and earnest approach. I recommend!

Stephen · 1 October 2024

★★★★★ 5/5

Trustpilot

Marc! Absolute star

I had an outstanding experience with Marc from Keaton's. From the very start, they were incredibly honest and transparent about every detail, which gave me confidence throughout the entire process. They consistently offered genuine advice, rather than just trying to make a quick sale, and were always available to answer my questions or concerns. Their support went above and beyond, ensuring that I was comfortable and informed at every step. I truly felt like they had my best interests in mind. I highly recommend them to anyone looking for a trustworthy and supportive estate agent!

Sanah · 30 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent service is helping me find my new apartment to rent. Rose Nwosu was a pleasure to deal with. Rose was professional, punctual and very responsive throughout the process which was a massive help throughout. Thank you again Rose.

Eoin · 31 May 2024

★★★★★ 5/5

Trustpilot

Tamanna Malik 5 Star Service

Throughout the whole process Tamanna Malik has just been so AMAZING! Extremely Professional and so helpful. She answered all our questions efficiently and replied to all of our emails and queries during the same day. Yet again it has been a wonderful experience, We would highly recommend Keatons and it’s amazing team, especially Tamanna and her 5 star service!Warmest regards,Cecilía & Jay.

Jay · 28 September 2022

★★★★★ 5/5

Trustpilot

Natalie at Keatons has been brilliant…

Natalie at Keatons has been brilliant and made the process of arranging all the practicalities and paperwork involved in a changeover of tenancy absolutely seamless. Many thanks Natalie!

Judy · 27 November 2024

★★★★★ 5/5

Trustpilot

Justine from Keatons

Justine is so kind, helpful and professional. She is one the best state agent I dealt with and she listens to what you need and assist you in every way she could

Elshaymaa · 26 September 2024

★★★★★ 5/5

Trustpilot

Extremely reliable

Oscar was very helpful, informative and honest during the whole process. They are a very reliable team and would advise if you see a flat to give them a call as they will not mess you around.

Jamal · 29 June 2024

★★★★★ 5/5

Trustpilot

Dean & Tish were wonderful in helping…

Dean & Tish were wonderful in helping me with my first property purchase. I was nervous about it, but they really helped me along the way and even helped me answer questions after I completed and moved in. Cannot thank them both enough for being amazing and so helpful.

Cathy · 21 October 2023

★★★★★ 5/5

Trustpilot

Great service

Keatons helped us to find a rental property and I would definitely recommend their services. We worked with Millie Hurst, who was super friendly, accommodating and professional. She was a pleasure to work with!

Agata · 14 August 2024