Trusted Agent profile · London
★★★★★
362 reviews across 2 platforms
2-4 New King Street, London, SE8 3HS
Part of Kallars, see every office.
Kallars's office in London, at 2-4 New King Street, is rated 4.5 out of 5 across 362 reviews on two platforms, including 351 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat estate agents and in particular Louise is so quick to respond to any problems with our house. Would recommend to anyone
Hi Fabian. Thank you, what a great review! I shall pass on your comments to Louise. She will be thrilled to hear how pleased you were with her work ethic and response time. Thanks again - Craig Cassidy
5/5
GoogleWorked with Chris @ Kallars for my purchase. I thought Chris trod a good line between pushing things along but not winding anyone up. would happily work with the team again
Hi Chris. Its great that your purchase was completed to your satisfaction. Thank you so much for your great review, I will let Chris know how pleased you were. Craig Cassidy - Operations Director
5/5
GoogleCressida was a delight to work with. Madrid the process seamless
5/5
GoogleHelpful, friendly in solveling tenant issues. Many thanks Grace
Hi Richard. Thank you for leaving your 5 star review. I am thrilled that you have had any issues resolved to your satisfaction
5/5
GoogleHuge props to Louise Flynn who arranged an engineer to fix our problematic boiler, great communication and very kind! Kallars as a whole has been fantastic. Moving to London and hearing nightmare stories about landlords/letting agents I was doubtful at first, but they have been nothing but helpful and quick in resolving things from the moment we viewed a property to renting it in the next 2 years
Hi Angie. Thank you for your terrific review. I know that Louise has been very helpful to you and I will be sure to make her aware of your comments. I am glad that your boiler has been sorted and hope everything continues to work out for you. Thank you again for taking the time to write your review. Craig Cassidy - Associate Director
5/5
GoogleGreat experience overall! Dan Couchman was very professional, he went above and beyond to help me find a property and has made this process easy. If you’re looking to buy, I highly recommend Kallars.PositiveResponsiveness, Quality, Professionalism
Hi Layan. What a lovely review. Thank you so much for your comments and the 5 star rating. I will pass on your comments to Dan, who I know will be thrilled to read such great feedback. Thank you, Craig Cassidy - Operations Director.
5/5
GoogleProfessional and friendly. Chris was great! Knew his stuff and gave great advice. Thoroughly recommend 👌 …
what a great review Helen. Thank you so much
5/5
Googlei recently moved to a new property and Cressida has been the best helping us with any issues i’ve had thank you Cressida
5/5
GoogleKallars Property Agents provides a service to its clients which can only be described as "Par Excellence" in my opinion. They understood what a good customer service can be. I have rated them with 5 stars in my opinion. They earned it, they can fix any problem, see it and sort it. Dealing with kallars gives any client a fabulous customer experience. That is how it should be. Keep it that way Kallars. Well done!
5/5
GoogleAmazing service, very attentive and honestly just lovely people. Gabor was my point of contact and was incredibly helpful throughout the process.
5/5
GoogleJust wanted to give a review about my property manager Cressida Boateng. She is absolutely amazing, and very helpful and kind. She's been very good at communicating, and make sure we're well taken care of and is very efficient and quick in resolving issues. Would highly recommend Kallars for Cressida!
Hi Papia. Thank you for your 5star review. I will be sure that Cressida is aware of the lovely comments you have left. Thank you again.
5/5
TrustpilotKallars Deptford
Chris and Jordan at Kallars did a fabulous job from valuation to arranging viewings and sale of our house. I could not be any happier at their professionalism and their very clear communication during my dealings with them. Certainly would use them again in the future. Very highly recommend.
5/5
GoogleHad a great experience with Oliver Keers! He was super understanding of my requirements and was able to get all the information I requested. I felt that I was in reliable hands! He was always able to find a time that worked for me and my family when it came to viewing as well.
Thank you Suwanja. I will make sure that Oliver is aware of your review and how please you were with the service you have received.
5/5
GoogleI had a very easy experience with Oleksandr and from viewing the flat to being handed the keys, everything was such a smooth process, thank you to all the agents there and I can’t wait to rent with them for my next property!!
Wow! thank you Rhonine, for your lovely review. We will certainly be there for you when you are ready to move again!
5/5
GoogleChris and Jordan worked so hard from valuation to marketing to sale and everyone I have spoken to have been amazed how quickly the property was sold. I think they are worth more than 5 stars. Kallars would be my first choice every time. Very highly recommend.
5/5
GoogleBeen getting amazing support on getting issues raised after moving in to new property. (Thanks Louise!)
Thank you Joao. What a great review. I shall be sure to let Louise know. Many thanks - Craig Cassidy
5/5
GoogleKallars were the estate agents for my sale. Chris was really helpful, professional and responsive. He was great through every stage of the process. Thank you
Hi Stuart. So glad Kallars were so great during your sale. I will, of course pass your comments on to Chris. Thank you for your review. Craig Cassidy.
5/5
GoogleI was show around the flat by Nelsson Poku who was very knowledgeable about the property and the surrounding area. He was very welcoming and professional. During the process of signing for the flat, nothing was ever too much trouble and he even gave me a second tour via FaceTime! The whole process was handled brilliantly and the move was swift and painless. Since moving in I have kept in contact with him and is very accommodating if ever i need anything or have any queries.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind words Jeremy. Your feedback is very important to us. Thank you again.
1/5
GoogleDisappointed to say the least, unreliable at communication complete disregard due to a contract of guarantors proposed which was false when asked multiple times to have a response to get us to rent the property to later find out it wasn't true, no receipt, no clear cancellation, third parties continued to contact myself and flatmate assuming we had moved in as Kallars had not completely shut down anything leaving our private information afloat. Multiple times call backs were arranged and never occurred. When I could finally speak to after weeks of being contracted by third parties Manager Tom came across arrogant and condescending. If the communication wasn't so poor none of this would be an issue in the first place and sorted many weeks ago. However Nelsson had been of great help during the start of the process and was the only one who seemed to want to sort this issue many thanks to him.NegativeResponsiveness, Quality, Professionalism
Unfortunately to to GDPR rules, I cannot go into detail regarding the case between yourself and your flatmate. I can only state that Kallars acted totally appropriately when presented with the genuine information provided.
5/5
GoogleWe've rented a property managed by Kallars for the past couple of years. They've always been fast to respond to/resolve any issues, Louise especially has been really helpful, and the contractors who have been sent round have always been professional and done a good job. I'd recommend them to friends who were looking to rent somewhere in SE London.
thank you so much for taking the time to leave your review. It is really appreciated
5/5
GoogleRecently bought a house through kallars and Chris was great from start to finish, always had quick and helpful responsesPositiveResponsiveness, Professionalism
Hi Max. Thank you so much for your great review. I will be sure to let Chris know. Craig Cassidy - Operations Director.
1/5
GoogleTake advantage of students/ young buyers we have had several problems including not having curtain poles to put up curtains since we moved in people can see into the house from down the road we all feel very unsafe and they seem to not care and think because we’re young they can put our problems to one side
I am somewhat surprised that you have left a negative review which I feel does not accurately reflect the circumstances surrounding your tenancy. The curtain issue you refer to was raised many weeks after you moved in and was not in the original tenancy agreement and is therefore a matter for the landlord to decide upon. You mention other issues which you say were not actioned, of which I can find no record at all. Anything you did raise was dealt with immediately including a member of staff visiting you personally to talk you through setting up your boiler. As I have stated I cannot understand your negative comments and all attempts to reach you by telephone to discuss the above have been unsuccessful. Craig Cassidy, Associate Director.
5/5
GoogleAwesome job!!! Many thanks to Nelsson Poku at Kallars who helped me find a smart and sophisticated property in my area. ThanksPositiveResponsiveness, Quality, Professionalism, Value
Hi Kayode, what a lovely review. Thank you so much. I am glad that Nelsson was able to provide the 5 star service we always aspire to. Thanks again for taking the time to leave your feedback. Craig Cassidy - Operations Director.
1/5
GoogleWe were four students searching for a sharing house and we decided to ask to Kallars. From the beginning all the situation was really confused. The first day that they call us they said that our offer was declined by the landlord because another group of people put a major offer. So we countered for another offer. It was like an auction, and I think that it is not at all professional. From one day before entering in the house they said that our house was going to an another group of people. So we basically paid the fees of the agency to have respect and a service of support, but they didn't give us at all and they just left us on the road basically. Personally, I don't recommend at all this agency.
Good Afternoon Ms Borgherini, I am sorry to hear that you feel your experience with Kallars has not been to the high standard we normally offer, our intention is to always deliver an extremely high level of customer service and of course we are disappointed. I will call you and discuss the situation and hopefully rectify any further issues. Kind Regards Thomas Izod - Lettings Manager
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