Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe were four students searching for a sharing house and we decided to ask to Kallars. From the beginning all the situation was really confused. The first day that they call us they said that our offer was declined by the landlord because another group of people put a major offer. So we countered for another offer. It was like an auction, and I think that it is not at all professional. From one day before entering in the house they said that our house was going to an another group of people. So we basically paid the fees of the agency to have respect and a service of support, but they didn't give us at all and they just left us on the road basically. Personally, I don't recommend at all this agency.
Matilde · 16 June 2019
Agent replied · 14 June 2024
Good Afternoon Ms Borgherini,
I am sorry to hear that you feel your experience with Kallars has not been to the high standard we normally offer, our intention is to always deliver an extremely high level of customer service and of course we are disappointed.
I will call you and discuss the situation and hopefully rectify any further issues.
Kind Regards
Thomas Izod - Lettings Manager
★★★★★ 5/5
GoogleWe recently rented a flat from Kallars. Thomas and others are hardworking and do their best as per the tenants. Had some difficulty in communicating due to holiday season however the delay was also somehow due to delay from the landlord side. But now procedures are in place to contact landlord's company directly for any disrepair, and the landlord's company is also very good in terms of prompt response and helping tenants out with the disrepair issues. Overall, both the landlord's company and Kallars are very competent and helpful towards tenants.
G · 16 June 2019
Agent replied · 14 June 2024
Thank you for your great review. Great to hear from a satisfied customer.
★★★★★ 5/5
GoogleNelsson made the process of renting our current property easy and efficient. He was always present for any questions or concerns. Would definitely recommend.PositiveResponsiveness, Professionalism
Janelle · 15 June 2021
Agent replied · 14 June 2024
I am so thrilled that Nelsson was able to provide you with such a professional service on behalf of Kallars We always aim to please. Thank you again for taking the time to leave your 5 star review. Regards Craig Cassidy - Operations Director.
★★★★★ 5/5
GoogleGreat experience on finding my new property with Kallars.
Thomas, Ricky and the rest of the team were extremely professional and helpful throughout the entire process. Would highly recommend.
Max · 5 December 2025
★★★★★ 5/5
GoogleI have been renting my property for a year now through Kallars and the process has been smooth, efficient and painless. The friendly and capable team led by Tom have done an excellent job, and I would recommend them to others.
Christopher · 15 May 2024
Agent replied · 14 June 2024
Thank you Christopher for your great review. Your recommendation will be very helpful for those thinking of choosing Kallars. Thank you again.
★★★★★ 5/5
GoogleKallars team was professional, knowledgeable, and dedicated, making the experience seamless and stress-free. They were very helpful. Louise handled my end of tenancy and was very effective and approachable throughout. I highly recommend Kallars to anyone looking to buy or sell their property.
Dr.Ameya · 16 March 2024
Agent replied · 14 June 2024
Good morning Dr Gaikwad. Thank you so much for taking the time to write such a favourable review. It is very much appreciated and no doubt will help future clients make an informed decision when choosing an agent
★★★★★ 5/5
GoogleThe team at Kallars were really helpful in our pursuit to find a property in the SE8 area. When we came across Kallars, we called them blindly and they set us up with viewings that matched our needs and budget. We ended up taking one of the properties they recommended. It was a seamless customer journey throughout and I would recommend checking them out!
Tom · 15 June 2022
Agent replied · 14 June 2024
Hi Tom. What a great review. I am so pleased that Kallars were able to successfully find a suitable property that you were then able to move into. Thank you for taking the time to leave such a positive review, I shall pass your comments on to the team.
Craig Cassidy - Operations Director.
★★★★★ 1/5
GoogleTime wasters really, publish flat/houses at a given price on zoopla to get your attention and then inflate the price when you enquire about them, not recommended. Not misread or misunderstood as suggested by the dishonest owner response, 2 bed townhouse published on 26DEC (2 weeks ago!) at 350k, and when enquiring, this becomes 425k lol. Those poor selling tactics need to stop
Guillaume · 15 June 2022
Agent replied · 14 June 2024
Thank you for your review. However it would appear that you have completely misunderstood and/or misread the listing. The price indicated was a new build GUIDE price only and not a 'given' price as you have stated.
★★★★★ 5/5
GoogleOne of the best estate agents I’ve been with, in general compared to reviews of other estate agents in London, Lauren especially has been super helpful and the process has been so quick and smooth, thanks for your help
Azizah · 16 March 2024
Agent replied · 14 June 2024
Hi Azizah. Thank you so much for you great feedback. I am so pleased that you have had such a positive experience with Kallars.
★★★★★ 5/5
GoogleWe found the whole experiencing of renting through Kallars really easy and straightforward. Nellson was super helpful and friendly.
Lizzie · 15 June 2021
Agent replied · 14 June 2024
Hi Lizzie. It was so kind of you to take the time to leave the review regarding your rental experience. I will pass this on to Nelsson. He will be very happy to read your comments. Thank you so much. Craig Cassidy - Operations Director
★★★★★ 3/5
Trustpilotno response after offer
the agent was very nice during the viewing but no response or update once we put an offer in for the property. would at least expect to hear back even if we didnt get it
Vrinda · 4 August 2025
★★★★★ 5/5
GoogleI have been renting with Kallars for 3 years and they have always assisted me when I had issues in my flat. Shinique from Property Management provides excellent and professional customer service and has assisted me in my queries. Thomas has always been very helpful and when I requested help in finding a mortgage, he showed me options and was very patient with my queries. I would definitely recommend them!
Raluca · 15 June 2020
Agent replied · 14 June 2024
Hi Raluca, thank you for your great review. It is very much appreciated
★★★★★ 5/5
GoogleLouise has consistently gone above and beyond to ensure that all is well-maintained and that any issues are promptly addressed. Her communication skills are exemplary, always keeping me informed and updated on any developments or concerns.
Andreea · 15 April 2024
Agent replied · 14 June 2024
Thank you Andreea. What a great review. It is always lovely to hear that a member of the team has been so helpful and gone above and beyond. Thank you again. Craig Cassidy - Associate Director
★★★★★ 5/5
GoogleOutstanding Service Levels across the board from initial contact,to appointments, viewings and completion.
Highly recommended, a complete transparent, professional service !
Vileen · 12 December 2025
★★★★★ 5/5
GoogleWe are very grateful with this agency specially with Louise Flynn, as every time we need some help at home, he helps us and fix any problem faced, as well as the customer service provided is amazing.
Genesis · 16 March 2024
Agent replied · 14 June 2024
Hi Genesis. What a great review. I will be sure that Louise knows how she has helped you. Thank you again
★★★★★ 5/5
GoogleRicky was brilliant to work with throughout the whole process. Very honest, confident and assuring. Made us feel that we were in good hands and felt at ease that he would be able to deliver from the moment we first met.
Big thanks to Calvin and Tom, they were great too!
Reccommend the Kallars team very highly!
C · 16 June 2018
★★★★★ 5/5
GoogleI have always found Kallars to be great to work with every time I've been in touch. Always extremely knowledgeable about the market and I wouldn't hesitate to use them as my agent! In particular my dealings with Dan have been very productive, he is very professional and a credit to the company!PositiveResponsiveness, Quality, Professionalism
Tim · 25 August 2022
Agent replied · 14 June 2024
Hi Tim. What a lovely review, thank you so much. At Kallars we always strive to offer a great service with friendly and knowledgeable staff. Great to hear that Dan has been so helpful to you. I will make sure he is made aware of your comments. Thank you again. Craig Cassidy - Operations Director
★★★★★ 5/5
GoogleGreat selling experience with Kallars, thanks to Chris and his team for a smooth sale.PositiveQuality
Nikki · 15 June 2021
Agent replied · 14 June 2024
Hi Nikki. Just wanted to thank you for taking the time to leave your review. So glad your sale went so smoothly. I will pass on your 5 stars to Chris and thank you again. Craig Cassidy - Operations Director.
★★★★★ 5/5
GoogleContinuous excellent and caring service throughout my property move. Thank you Craig and the team.
Hansi · 15 June 2021
Agent replied · 14 June 2024
Hi Hansi, I just wanted to thank you for your 5 star review. It means a lot that you have taken the time to leave such a great review. On a personal note, I was glad to have been able to help. Thanks again. Craig Cassidy - Operations Director.
★★★★★ 5/5
GoogleI have use this agent for years. They have always acted with the utmost professionalism.
I have recently been looked after by Cressida, who is a credit to the team, and very efficient.
Ibrahim · 16 March 2024
Agent replied · 14 June 2024
Good morning Ibrahim. Thank you very much for your 5 star review. It is very helpful for future clients of Kallars. Thank you again.
★★★★★ 5/5
GoogleI had a great experience today talking to an agent named “Matt”. He gave me a lot of advice/guidance related to renting property. He was really nice because he wasn't just interested in my budget.
Fatima · 16 January 2024
Agent replied · 14 June 2024
That's so nice to hear Fatima. We hope to hear from you again very soon.
★★★★★ 5/5
GoogleKallars are great property agents. Third year renting with Kallars now… Recently Stephanie and Thomas have been great in securing a rental renewal for myself. Pleased with the service.
Virginia · 15 May 2024
Agent replied · 14 June 2024
Thank you Virginia for your great review. It is so lovely to hear how satisfied you have been with the service you have received. Thank you again for taking the time to leave your feedback.
★★★★★ 1/5
GoogleExtremely disappointing and unprofessional!!!!!
We arranged a viewing for a property advertised by Kallars on Penge Road, twice. The first appointment was at 5:30 pm. At 5:20, while we were already en route, … More
Begüm · 11 May 2025
★★★★★ 5/5
GoogleAmazing lettings agents, super friendly and quick response time. They even gave us a welcome pack for our new house which was super sweet!
Antonio · 19 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
