Trusted Agent profile · London
Verified
★★★★★
282 reviews across 2 platforms
234 Uxbridge Road, Shepherds Bush, London, W127JD
Part of Jorgensen Turner, see every office.
Jorgensen Turner's office in London, at 234 Uxbridge Road, is rated 4.4 out of 5 across 282 reviews on two platforms, including 277 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleCouldn't been more happy with my experience with JT. They have beautiful flats, an amazing service and a great team. My agent Rique help me with the process of finding a flat to buy. He's been there since the very beginning, always positive, supportive and extremely helpful. He deserves 10 stars! Highly recommended!
5/5
GoogleKyle and Samira are very good professionals, always responsive and helpful. During the two and a half years of our tenancy, every time we had an issue, this was dealt with and fixed in a timely manner. Kyle in particular has been very attentive in dealing with the Landlord and always found a reasonable compromise to make all parties happy (e.g. when there were renovation works in the flat above).
5/5
GoogleKyle and Samira are very good professionals, always responsive and helpful. During the two and a half years of our tenancy, every time we had an issue, this was dealt with and fixed in a timely manner. Kyle in particular has been very attentive in dealing with the Landlord and always found a reasonable compromise to make all parties happy (e.g. when there were renovation works in the flat above).
5/5
GoogleAdina was completely professional and timely in releasing my deposit back to me.
1/5
GoogleVery disappointing service. The agent made us wait for an hour for viewing a property and ultimately didn't turn up. He was not even answering the phone. Later had to call the general line and some other agent arranged for viewing and made us wait more, didn't even like the property. Overall unprofessional and unreliable. Not recommended.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleDenise Martin created the best experience with Jorgensen Turner Shepherds Bush! She was extremely helpful and direct and definitely made our experience easy and smooth. Would definitely recommend if you’re looking for a good property to rent and want everything done quickly and efficiently
5/5
GoogleReally appreciate the quick responses and support throughout our time and after. Adina, Kyle and Jamie have been super helpful with every thing running smoothly at all times.
5/5
GoogleI had a lovely experience with Adina she provided me with so much valuable advice and information that I truly appreciate. She is a credit to the company.
1/5
GoogleKarl, head of properties, apparently isn't interested to know about complaints. If he isn't interested, he is missing out on the most valuable data a company can have. Knowing what's not working means that you can fix it, alternatively, you can just stick your head in the sand and get a call from the Information Commissioner. GDPR means something,even to slimy letting agents.
5/5
GoogleGreat experience with Jorgensen Turner. Always friendly and honest service and they go the extra step in times of need. I’ve been lucky enough to deal with Adina many times and she really is a wonderful employee to have. Would highly recommend
1/5
GoogleKarl, head of properties, apparently isn't interested to know about complaints. If he isn't interested, he is missing out on the most valuable data a company can have. Knowing what's not working means that you can fix it, alternatively, you can just stick your head in the sand and get a call from the Information Commissioner. GDPR means something,even to slimy letting agents.
4/5
GoogleThanks Adina for all your help. : )
4/5
GoogleV happy working with Adina. Over the last couple of years, she's always got back to me very quickly. She's organised and easy to communicate with.
5/5
GoogleWe've let our flat through Jorgensen Turner as geographically distant landlords for a good number of years now and have felt confident that they look after both our property and our tenants well in a situation where we cannot be present to help with issues locallyPositiveProfessionalism
5/5
GoogleDenise and Kornelija have both been great. Prompt communication and lovely to deal with
5/5
GoogleI've dealt with a number of letting agents in the past and in my experience, Jorgensen Turner was very positive. I received really excellent service from Samira - she is knowledgeable and very helpful. On top of that, I felt that she was genuinely interested and cared about about us as tenants. I would definitely recommend JorgensenTurner.
5/5
GoogleI've dealt with a number of letting agents in the past and in my experience, Jorgensen Turner was very positive. I received really excellent service from Samira - she is knowledgeable and very helpful. On top of that, I felt that she was genuinely interested and cared about about us as tenants. I would definitely recommend JorgensenTurner.
5/5
GoogleI would highly recommend Jorgensen Turner to anyone looking to rent in Shepherds Bush and the surrounding areas. I would like to particularly mention Kyle Forrester, the Head of Property Management who is very efficient, attentive and approachable and always available (even out of hours) to help with emergencies. A service second to none: 5 stars!
5/5
GoogleI would highly recommend Jorgensen Turner to anyone looking to rent in Shepherds Bush and the surrounding areas. I would like to particularly mention Kyle Forrester, the Head of Property Management who is very efficient, attentive and approachable and always available (even out of hours) to help with emergencies. A service second to none: 5 stars!
4/5
GooglePurchased a flat in December, a few hiccups along the way however everything was resolved promptly. Good communication and regular updates from Rique. Made purchasing my first flat easy
5/5
GoogleAdina Florea at the Property Management team is great! She provided me with impactful service, and was really helpful with any of my requests and questions during my tenancy. Great team!
5/5
GoogleAll the staff have been extremely helpful and friendly in our move to our perfect new home! Cannot recommend them enough.
5/5
GoogleI had an incredible experience with Jorgensen Turner and specifically with Iveta - I can’t recommend her enough she is absolutely amazing! She was so helpful in finding my flat and was really patient. Very happy with their service!
5/5
GoogleAdina resolved my maintenance issues with ease and stayed in communication every step of the way.
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