Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,471 reviews across 2 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,471 reviews on two platforms, including 162 Google reviews rated 4.4.

Google logo

4.4 / 5

162

Reviews on Google

This office

Trustpilot logo

1,309

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Positive experience with my letting managers

It has been a great pleasure to work with my letting managers, Marwa and Amy. Their communication has been professional and excellent. My concerns are addressed promptly and diligently. Good job team!

Helen · 27 September 2023

Agent replied · 23 December 2024

Hi Helen,Great to hear your feedback, we will be sure to pass your kind words along to Marwa and Amy!

5/5

Trustpilot

Faid and Victoria are very professional…

Faid and Victoria are very professional and helpful!

Qingyi · 19 December 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Great Team

The team, Marwa and Seth in particular, have been very helpful and extremely quick at sorting out issues.

Francesco · 13 July 2024

Agent replied · 24 August 2024

Hi Francesco,Thank you for your feedback, we are pleased to hear Seth and Marwa have resolved your issues in a timely and efficient manner. Please reach out to us if you need any further assistance.

5/5

Trustpilot

Excellent service - property management

It has been a really pleasant experience to have Rob and Princess as my property manager, they immediately helped me booked contractors and fixed the issue in a timely manner.

BJ · 10 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Rob and Princess.

5/5

Trustpilot

Moved in recently and the entire…

Moved in recently and the entire process was really smooth. Bethel and Brooke have been doing a great job making sure we have our questions answered and requests fulfilled.

Kar · 2 December 2023

Agent replied · 10 June 2024

Thank you for leaving a 5* review.We are so pleased that you had such a positive experience with Johns&Co, we’ll be sure to pass on your kind words.

5/5

Trustpilot

Param acting as the property manager…

Param acting as the property manager has responded and follow up the property management issue such as the change of name for the utilities promptly.

Ape · 28 February 2024

Agent replied · 10 June 2024

Thank you for leaving this feedback. We will be sure to share with Param!

5/5

Trustpilot

rent review

James udrzal been really helpful and professional, made the rent review process happened smoothly. he answered all questions with rapidly pace. thanks for his assist.

COLD · 28 February 2024

Agent replied · 10 June 2024

Thank you for giving us a 5 star review, we are pleased to hear James was of great service!

5/5

Trustpilot

Great customer service

Great customer serviceThe team are lovely and extremely helpful. Special mention of Priscilla Ogefere

Kwasi · 14 September 2024

Agent replied · 23 October 2024

Hi Kwasi,Thank you for your review! We’re thrilled that you had a great experience with our team, especially Priscilla. It’s fantastic to hear she made a positive impact.

5/5

Trustpilot

Excellent service, professionalism and proactive management

Leigh Hallett and Britney Lea Ogbebor each did an outstanding, 5-star, job in coordinating and managing the lettings process, displaying an efficiency, professionalism and responsiveness that was in a different league to the other agents we have worked with. Thank you.

Iona · 29 November 2024

5/5

Trustpilot

Marwa and Amber are very helpful making…

Marwa and Amber are very helpful making me have a wonderful and smooth experience for my first buy in UK.

Dion · 31 May 2024

Agent replied · 10 June 2024

Hi Dion,Thank you for taking the time leave this feedback. We're thrilled to hear Marwa and Amber made your buying experience a smooth and positive one. We understand making your first buy can be daunting, so it's fantastic to know we were able to support you on this journey. Do not hesitate to reach out if you need any further help,

5/5

Trustpilot

Shareen

Shareen consistently demonstrates a commendable degree of helpfulness by providing assistance whenever solicited, thereby exemplifying a reliable and supportive disposition in aiding me with various matters.

Mirkazim · 1 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.

5/5

Trustpilot

Excellent service especially from Leigh…

Excellent service especially from Leigh Hallett and Victoria McDaniel. They really made our moving process smooth. Very help with all our questions and requests!

Daniel · 8 March 2024

Agent replied · 10 June 2024

Hi Daniel,Thank you for taking the time to leave us a 5* review! We will be sure to pass your kind words along to Leigh and Victoria.

5/5

Trustpilot

Simple and clear rental process

Amber and Leigh have been quite helpful with my property search and then securing it, satisfied so far with the simpleness of the process

Tiago · 7 March 2024

Agent replied · 10 June 2024

Hi Tiago,We are pleased to hear you have enjoyed a positive experience with your property search and that the team have been able to provide you with quick and efficient support. We wish you all the best on your property journey!

5/5

Trustpilot

Andrew team is great!

Andrew, Rachel and Claudiu Are Great! They are very professional, quick problem solver!

Maggie · 17 September 2024

Agent replied · 23 October 2024

Hi Maggie,Thank you for your praise of Andrew, Rachel, and Claudiu! We’re pleased that their professionalism and quick problem-solving made your experience a positive one.

5/5

Trustpilot

thank you for great cooperation !

We are really appreciated the quick and positive responses & follow up by Ms Amy and Ms Marwa and their professional approach is marvelous.

Demet · 28 February 2024

Agent replied · 10 June 2024

Hi Demet,Thank you for leaving us a 5* review. We will be sure to pass your kind words along to Amy and Marwa.

5/5

Trustpilot

Olivia is great

Olivia Wieteska helped me through my deposit refund process. I can't thank her enough.

Sgezr · 30 August 2024

Agent replied · 23 October 2024

Thank you for your review. We're glad to hear that Olivia was able to assist you through this process. It's always our goal to make such experiences as smooth as possible, and we’re happy that Olivia made a positive impact. We'll be sure to pass your feedback along to her.

5/5

Trustpilot

The quality of service was exceptional

The quality of service was exceptional, with adequate information provided every step of the way. The representatives (Mardoche and Marwa) were great in this regard.

Afolabi · 2 February 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Mardochee and Marwa.

5/5

Trustpilot

Quick response on all matters

Quick response on all matters, good follow up

Farhan · 26 November 2024

Agent replied · 23 December 2024

Hi Farhan,Thank you for your kind feedback! We’re thrilled to hear that our communication and processes that contributed to a positive experience. If you need any further assistance, please don't hesitate to get in touch.

5/5

Trustpilot

I really appreciate Liam Alwar’s help…

I really appreciate Liam Alwar’s help all the way through the process of moving out and helping another resident move in.Thank you so much!

Jing · 20 February 2024

Agent replied · 10 June 2024

Hi Jing,Thank you so much for leaving such a brilliant review. We’re pleased Liam was able to ensure you enjoyed a smooth process.

5/5

Trustpilot

Had a positive experience working with…

Had a positive experience working with Amber and Marwa. Quick and efficient communication, and the entire process, from searching to renting, moved swiftly. Highly recommend!

Despina · 29 January 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Amber and Marwa.

5/5

Trustpilot

They are patient and wellbeing

They are patient and wellbeing. Love to talk to them.

余栖竹 · 24 October 2024

Agent replied · 23 December 2024

Thank you for your feedback! We’re glad you feel comfortable reaching out to our team. It's always a pleasure to connect with wonderful clients like you!

5/5

Trustpilot

Special thanks for Param Virdee​​​​

Special thanks for Param Virdee​​​​For the immediate response and help.

Dr · 24 October 2024

Agent replied · 23 December 2024

We're pleased we could be of help! Please let us know if you need any further support!

5/5

Trustpilot

Marwa and Vanessa have been very…

Marwa and Vanessa have been very helpful and swift with their responses during our tenancy process. They have answered all our queries well!

Rika · 5 March 2024

Agent replied · 10 June 2024

Hi Rika,We appreciate your kind words, all feedback from clients is valued. We will be sure to pass your kind words along to Marwa and Vanessa!

5/5

Trustpilot

Fantastic service

Fantastic service throughout from Amber and Marwa! Carefully considered our moving needs and always very responsive.

Nuj · 15 July 2024

Agent replied · 24 August 2024

Thank you for leaving this review. It is great to hear that Amber and Marwa were attentive to your needs, facilitating a smooth move. If you need any further assistance, please don't hesitate to reach out.

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