Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience renting out with John&Co. The whole team at John & Co, right from the initial interaction, necessary agreement logistics and post agreement's onboarding to the apartment , were dedicated to help. Every aspects of my relationship managers and important touch points with John & Co were managed extremely professionally. Moreover, it was country movement from me hence had few challenges but individuals at the John&Co were really committed to help and made is quite smooth for me. I strongly recommend team at John&Co. Thank you !!!
Manish · 10 June 2022
★★★★★ 5/5
TrustpilotVery good service
Vanessa Sin and Britney-Lea Ogbebor have been incredibly professional and helpful throughout my experience. Their communication was clear, and they made the process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services. Five stars all the way!
Ivo · 19 December 2024
★★★★★ 5/5
TrustpilotHad a lovely experience with Bilal and…
Had a lovely experience with Bilal and Amy. The viewing/renting process was very smooth. They took the time to explain everything and answer all my questions.
Rhita · 21 March 2024
Agent replied · 10 June 2024
Hi Rhita,We are pleased Bilal and Amy were able to provide you with all the support and answers you needed. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotI had an issue with my bedside table…
I had an issue with my bedside table and the issue was handled promptly by Priscilla. She frequently checked in and ensured the contractors had done their job.
Zoe · 7 February 2024
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 5/5
TrustpilotMany thanks to Alexandra
Alexandra had helped a lot in the whole recent letting processing. She is very patient in answering my questions as I have zero knowledge in the normal practice in UK.
Vivian · 25 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Alexndra.
★★★★★ 5/5
TrustpilotVery helpful and will get you what you…
Very helpful and will get you what you need :) highly recommended !!
Suraj · 31 October 2024
Agent replied · 23 December 2024
Hi Suraj,Thank you for your recommendation! We’re delighted to hear that our team was able to provide the support you needed. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations.
★★★★★ 5/5
TrustpilotPriscilla Ogefere helped me with an…
Priscilla Ogefere helped me with an ongoing issue and provided exceptional service by keeping me updated with every step along the way and helping to provide a solution for my issue.
Rija · 28 November 2023
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
★★★★★ 5/5
TrustpilotOdete our property manager ensured that…
Odete our property manager ensured that our request for property fixtures was dealt with promptly- excellent service all round
Joy · 25 July 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto michell
★★★★★ 5/5
TrustpilotExceptional Assistance
Candice and Amber have been outstanding in helping me find a tenant for my apartment. Her professionalism and dedication have made the process smooth.
Enson · 17 April 2024
Agent replied · 10 June 2024
Hi Enson,Thank you for taking the time to recognise Candice and Amber for their work! They will be thrilled to hear you found their service valuable.
★★★★★ 5/5
TrustpilotGood company and responsible staffs
Good company and responsible staffs. Rachel Massey helped me from start 2 years ago with my flats and always there for any assistant, very reliable!
Lingfei · 27 March 2024
Agent replied · 10 June 2024
Thank you for your kind words, and for continuing to be a valued client. We will be sure to pass your appreciation along to Rachel.
★★★★★ 1/5
TrustpilotThe most incredibly incompetent group…
The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at all costs. (Canning Town office more precisely)
TJ · 25 January 2024
Agent replied · 10 June 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
TrustpilotJoynal did a great job getting out new…
Joynal did a great job getting out new washer/dryer in quickly as the old one broke.
Cameron · 5 September 2024
Agent replied · 23 October 2024
Hi Cameron,Thank you for your feedback. We're glad to hear that Joynal was able to get your maintenance issues resolved quickly. If you need anything else, feel free to reach out.
★★★★★ 5/5
TrustpilotStaff are professional and patient
Staff are professional and patient! Thank you for your assistance in my first buy to let property and get a tenant within a month~
Siu · 14 April 2024
Agent replied · 10 June 2024
Hi Siu,Your kind words fill us with pride. Thank you for placing the trust of caring for your first property in Johns&Co.
★★★★★ 5/5
Trustpilotgreat job
great job , Abida Tasnima friendly & detail workers ,very helpful !
Bb · 6 November 2024
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
★★★★★ 5/5
TrustpilotLara Robson of your Durham Street…
Lara Robson of your Durham Street office has been very helpful in managing my property at Grand Central. She is proactive and really exceeds my expectation!Good job, Lara!
Martin · 18 January 2024
Agent replied · 10 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lara
★★★★★ 5/5
TrustpilotKaty provided a professional service
Katy provided a promotly and professional service to close this renewal deal. I have service agreemnt with John&Co for seven years, always have perfect service level.
Zhang · 29 February 2024
Agent replied · 10 June 2024
Hi Zhang,It's amazing to hear from a valued client, and we are pleased to hear that after many years of service you continue to find our service 5*. Best wishes.
★★★★★ 4/5
TrustpilotWe found a great flat for a bargain…
We found a great flat for a bargain rhanka to Them ,always available for any query, everything in the flat was as expected ! Happy with their work so far
Rita · 2 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback.
★★★★★ 5/5
TrustpilotSavannah Renaud
Savannah Renaud, Param and the brentford team were very helpful with my recent move to the brentford projects. There to explain and assist when needed.
James · 18 March 2024
Agent replied · 10 June 2024
Hi James,Thank you for sharing your positive experience. It's wonderful to hear that The Brentford team made your move smooth and stress-free. We wish you the best settling in to your new home!
★★★★★ 5/5
GoogleNice company with responsible agents. Thank you John& Co!
Kay · 10 June 2020
Agent replied · 11 June 2024
Hello Kay, thank you for your great feedback!
★★★★★ 5/5
TrustpilotThe company managers work very…
The company managers work very professionally ! Many offers and many clients. Come only John&Co!
Veronica · 13 September 2024
Agent replied · 23 October 2024
Hi Veronica,Thank you for your positive review! We’re thrilled to know you’ve had such a great experience with our team. We strive to offer the best service possible, and we appreciate your recommendation.
★★★★★ 5/5
TrustpilotVery nice experience
Very nice experience, well service, fast response, really enjoyed to work with them ! Recommended!
思辰 · 13 September 2024
Agent replied · 23 October 2024
Thank you for your kind review! We’re happy to hear that you had a great experience and found our service fast and efficient. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotPriscilla Ogefere
Priscilla Ogefere Has been amazing at responding to all queries and addressing our issues. Really appreciate the five star service that she has provided and would highly recommend her!
Danish · 19 December 2023
Agent replied · 10 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. I know this will absolutely make Priscillas day!Wishing you all the best for the rest of 2023!
★★★★★ 5/5
TrustpilotLara Robson has a provided professional…
Lara Robson has a provided professional service during letting my property.
F · 12 November 2024
Agent replied · 23 December 2024
Thank you for your feedback. We’re pleased to hear that you found Lara's service professional. It’s our goal to provide seamless support throughout the letting process, and we’re glad we could meet your expectations.
★★★★★ 5/5
TrustpilotThanks for Priscilla
Many thanks for Priscilla for being a great property manager. Everything so far has been done and repaired on timeVery good communication. Thanks a lot!!
Jack · 11 March 2024
Agent replied · 10 June 2024
Hi Jack,Thank you for taking the time to leave this fantastic review. We'll be sure to pass your kind words along to Priscilla.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
