Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,468 reviews across 2 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,468 reviews on two platforms, including 162 Google reviews rated 4.4.

Google logo

4.4 / 5

162

Reviews on Google

This office

Trustpilot logo

1,306

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great process management

Process management was very successful. She communicated the actions that needed to be taken in a timely manner and followed up regularly.

Serkan · 12 February 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

New apartment

Great team! Thanks for all you help!!

Estelle · 5 November 2024

Agent replied · 23 December 2024

Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.

5/5

Trustpilot

Excellent service

My property manager, Priscilla Ogefere, has been very helpful and responsive. Her service is excellent.

Memememehappi · 26 June 2024

Agent replied · 24 August 2024

Thank you so much for your positive feedback! We're delighted to hear that Priscilla has provided you with excellent service. We'll be sure to pass along your kind words to her. Your satisfaction is our priority, and we appreciate your recognition of our efforts.

5/5

Trustpilot

Very Greatful for our senior property…

Very Greatful for our senior property manager- Shareen Rajput. Unfortunately we have had a few breakdowns around our apartment in recent months including a radiator that stopped working in the middle of the cold snap !! Shareen organised a speedy engineer call out and has been quick on the ball every time we needed something to be fixed or checked - great customer service all round ! :-)

Joy · 27 January 2023

5/5

Trustpilot

Very reliable.

James and Secya are very reliable on every case.

敬华 · 30 September 2024

Agent replied · 23 October 2024

Thank you for your review! It’s wonderful to hear that James and Secya have been reliable on every case. We aim for consistency and reliability in all our services, and we look forward to continuing to assist you.

5/5

Trustpilot

So thankful to Spyros for finding a…

So thankful to Spyros for finding a perfect apartment, exactly the one i was dreaming about! Price and location fully meet my needs.

Rosie · 12 January 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros

5/5

Trustpilot

Gytis really understood our…

Gytis really understood our requirements and was persistent with his efforts to find us the right fit. Candace handled the admin processing efficiently.

Saarthak · 10 January 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Gytis and Candace.

5/5

Trustpilot

Both Amy Wood and Marwa Fakih are very…

Both Amy Wood and Marwa Fakih are very professional and efficient in dealing with the leasing matters.

KAY · 11 May 2024

Agent replied · 10 June 2024

Hi Kay,Thank you for leaving this 5* rating. We will be sure to pass your praise along to both Amy and Marwa.

5/5

Trustpilot

Maintenance issue

Maintenance issueHad issue that required maintenance. Issue resolved quickly and efficiently by Spyros Miaris. Happy with performance and experience so far.

Customer · 16 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros.

5/5

Google

I really liked the service I received from them. I only requested to view a single flat, but Betsy reached out to me to understand what kind of flat I was looking for and suggested to view a few more flats at the same time. I made an offer and everything went very smoothly as she helped me to get everything right the first time.

Amir · 16 April 2023

5/5

Trustpilot

Savannah Renaud and the Royal Wharf…

Savannah Renaud and the Royal Wharf team have been supportive in our move-in process.

Deeksha · 29 June 2024

Agent replied · 24 August 2024

Hi Deeksha,Thank you for taking the time to leave us this five star rating. We will be sure to pass your appreciation along to Savannah and the Royal Wharf team.

5/5

Trustpilot

Revived great help and advice from both…

Revived great help and advice from both Vectoria and Sam.

Mohammed · 5 September 2024

Agent replied · 23 October 2024

Hi Mohammed,Thank you for your review. We're so glad to hear that both Victoria and Sam were able to provide you with helpful advice and support. If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

Candice and Bailey helped us with the…

Candice and Bailey helped us with the house rental process and found a tenant for our house very quickly and completed the process. Thank you very much, they took care of us at all times.

Doga · 18 December 2024

5/5

Trustpilot

Bailey from the Wapping office really…

Bailey from the Wapping office really stood out for me and my client. He was friendly and professional made us feel comfortable and his confidence significantly enhanced the quality of the tour he gave us.

Robeal · 18 December 2024

5/5

Trustpilot

Great work from Duncan and Katy

Great work from Duncan and Katy. Very helpful and efficient in arranging a smooth renewal process. Thank you.

Tom · 9 April 2024

Agent replied · 10 June 2024

Hi Tom,It's fantastic to hear our renewals team provided you with an excellent service. We will be sure to pass your positive feedback along to them.

5/5

Trustpilot

Priscilla Ogefere​​​​ did a great job…

Priscilla Ogefere​​​​ did a great job of helping me with my query and concerns. Great customer service.

Consumer · 25 April 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us this 5* rating. We're thrilled to hear Priscilla was able to share her expertise with you. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Very positive response

Very positive response, and supportive. Attentive to customer needs

Li · 13 September 2024

Agent replied · 23 October 2024

Hi Li,Thank you for your kind words! We're delighted that our team has been attentive to your needs and provided a positive experience. If there's anything else we can do to support you, please feel free to reach out!

5/5

Trustpilot

expert

knows the area inside out. great lettings agent! highly recommended!

Asfand · 27 August 2024

Agent replied · 23 October 2024

Hi Asfand,We pride ourselves on providing local expertise and we are pleased to hear our team were able to share their insight, resulting in a successful let. Thank you for your recommendation, please reach out to us if you require any further assistance.

5/5

Trustpilot

Had a very good experience with Rachael.

She is my property manager and is on top of everything. Not only is she time efficient but gets everything sorted for me on an urgent/priority basis.

Neesa · 15 September 2023

Agent replied · 24 August 2024

Hi Neesa Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Racheal.

5/5

Trustpilot

Quick action by Gytis and Candice…

Quick action by Gytis and Candice helped us to secure our prefer flat immediately!

Billy · 18 June 2024

Agent replied · 24 August 2024

Hi Billy,Thank you for taking the time to leave us this 5* rating. We are pleased to hear Gytis and Candice were able to speedily help you secure your desired apartment.

5/5

Trustpilot

Lara Robson always responds quickly and…

Lara Robson always responds quickly and help us a lot. Thanks for her great work.

Yuming · 31 May 2024

Agent replied · 10 June 2024

Hi Yuming,Thank you for your feedback. We're delighted to hear that Lara Robson has been responsive and helpful. We appreciate your recognition of her great work and are proud to have her on our team. Thank you for sharing your positive experience!

5/5

Trustpilot

Great experience

Great team!Katy from the renewal team worked out the renewal plan with a quick turnaround!

Shawn · 31 May 2024

Agent replied · 10 June 2024

Hi Shawn,Thank you for your feedback! We're pleased to hear that Katy was able to efficiently arrange a renewal plan that worked for you. We will be sure to pass your positive feedback along to her.

5/5

Trustpilot

Perfect service

Perfect service, my manager Toyin Adeyele took care of my needs promptly after check-in.We're in good hands.

Law · 22 April 2024

Agent replied · 10 June 2024

Thank you for your kind words! We're delighted that you had a perfect experience with us and that Toyin took such good care of you. Rest assured, you're in good hands with us. If you ever need anything else, feel free to reach out. We're here to help!

5/5

Trustpilot

Thank you, Spyros

Spyros provides a very helpful service and support in the management of my property. Good to work with him. 👍👍

Charles · 20 February 2024

Agent replied · 10 June 2024

Hi Charles,Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNSCO's Google reviewsLeave JOHNSCO a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent