Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,463 reviews across 2 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,463 reviews on two platforms, including 162 Google reviews rated 4.4.

Google logo

4.4 / 5

162

Reviews on Google

This office

Trustpilot logo

1,301

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service and prompt reply

Great service and prompt reply, thanks Bethel !

FLORENT/CHAPATTE · 11 November 2024

Agent replied · 23 December 2024

Hi Florent,Thank you for your kind words regarding Bethel. We’re grateful for your positive feedback and look forward to continuing to assist you!

5/5

Trustpilot

Great Property Management

Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!

Kanishk · 18 April 2024

Agent replied · 10 June 2024

Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.

5/5

Trustpilot

Great Service

Great, friendly and helpful service. Thank you Destini-Rikki

James · 8 November 2024

Agent replied · 23 December 2024

Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.

5/5

Trustpilot

Great service

Our agent Katy was always super understanding, patient and easy to reach.

Imke · 6 September 2024

Agent replied · 23 October 2024

Thank you for your kind words. We're thrilled to hear that Katy provided such a positive experience for you. Understanding, patience, and accessibility are qualities we strive for, and it's wonderful to know that Katy embodied them in your interactions. If you ever need anything in the future, don't hesitate to reach out, we're always here to help!

4/5

Trustpilot

Savannah and Amy are very kind and they…

Savannah and Amy are very kind and they helped us a lot. Also Nick was good.

Bora · 29 June 2024

Agent replied · 24 August 2024

Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.

5/5

Trustpilot

Very pleasant experience

I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.

Felipe · 5 September 2024

Agent replied · 23 October 2024

Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!

5/5

Trustpilot

Things run smoothly

Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.

Ian · 21 September 2026

5/5

Trustpilot

Friends staff and quick responses to…

Friends staff and quick responses to any issues. Param is especially good, resolving any issue I have in a professional and pragmatic manner.

Kristoffer · 12 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Param.

5/5

Trustpilot

Moving Experience (Bethel Gamma)

Bethel Gamma has been very accommodating in helping me move and answering any questions I had about the process, this made the whole thing very straightforward.

David · 3 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Bethal.

5/5

Trustpilot

Agent Cynthia is very helpful and…

Agent Cynthia is very helpful and helped me settled very well.

Leonardo · 13 September 2024

Agent replied · 23 October 2024

Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!

5/5

Trustpilot

Elliott does his profession a great…

Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!

Zubes · 8 November 2024

Agent replied · 23 December 2024

Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!

5/5

Trustpilot

Staff provide fast

Staff provide fast, concise and easy to understand instruction / what actions required from landlord.

Customer · 21 September 2026

5/5

Trustpilot

Joshua Wadmore is amazing …

Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .

Mary · 10 July 2023

5/5

Trustpilot

Vanessa was very thorough in the…

Vanessa and Marwa were very thorough in the process and explanation and made the process smooth for us. Will highly recommend them to my friends.

Sahal · 6 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Vanessa and Marwa

5/5

Trustpilot

Purchase of a property - great experience

Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.

Sreenivasa · 29 April 2024

5/5

Trustpilot

Bethel was a joy to work with as she…

Bethel was a joy to work with as she was diligent and responsible in the work she did for us.

Sajitha · 20 March 2024

Agent replied · 10 June 2024

Hi Saijtha,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Bethel. We'll be sure to pass along your kind words to him. If you have any further needs or questions, please don't hesitate to get in touch.

5/5

Trustpilot

Respond time very quick and efficient…

Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!

Serena · 14 May 2024

Agent replied · 10 June 2024

Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.

5/5

Trustpilot

responsible and accountable

My Senior Property Manageris responsible and re-direct me to the relevant parties if appropriate.

Xx · 23 September 2026

5/5

Trustpilot

The team has been extremely helpful…

The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki

Emil · 1 July 2024

Agent replied · 24 August 2024

Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.

5/5

Trustpilot

Thank you, Rachel.

Rachel Massey has been fantastic to deal with! Very responsive and a great aura about her. Thank you Rachel!

Chris · 28 March 2024

Agent replied · 10 June 2024

Hi Chris,Thank you for your kind words! We're delighted to hear that Rachel Massey has provided you with fantastic service. We'll be sure to pass on your appreciation to her. If you need any further assistance or have any questions, please feel free to reach out.

5/5

Trustpilot

Great service from Charlie and team

Great service from Charlie and team! They’ve covered all questions from start to finish as a first time landlord!

Anon · 27 March 2024

Agent replied · 10 June 2024

We're thrilled to hear we could be of assistance. Becoming a first time landlord can be daunting, if you need any help from us in the future, don't hesitate to ask. Wishing you all the best on your property journey!

5/5

Google

Both Alexandra and Bilal were fantastic throughout the whole process of me me securing my flat - very communicative and supportive during the crucial moments, 5 stars!! I would recommend them to anybody.

David · 16 April 2023

Agent replied · 11 June 2024

Hi David, We are pleased to hear that Bilal & Alexandra made your rental process a great one! Thank you for leaving a 5-star review! Kind Regards JOHNS&CO

5/5

Trustpilot

Great Check Out experience - Lauren

Our property manager, Lauren, was kind and openly communicated with us. During our tenancy and checkout, Lauren informed us of what needed to be done and what was required from us. Our checkout was close to the holiday period, but Lauren still ensured that we adhered to what was expected from us. This ensure a smooth handing over, and Lauren, again was exceptional in explaining details until the very end.

Deandra · 23 January 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Lauren.

5/5

Trustpilot

Thank you, Umar Sharif and Jenni Kong

Thank you for your good services. Umar has been very responsive, efficient and willing to go extra miles in providing quality management services. Umar is always there to provide good advice and solution to issues with our property. Jenni Kong is professional and efficient in dealing with the administration of our property accounts and she makes sure financial parts of the property is well taken care of.

Michael · 6 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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