Trusted Agent profile · London
★★★★★
1,463 reviews across 2 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,463 reviews on two platforms, including 162 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotSeamless property search
It’s our second time working with Bilal Qaisar to find a property in City Island and he was incredibly helpful again and got us a great flat at a great price. Letting administrator Amy Bridge was also super helpful and responsive and made our move in process very easy.
5/5
TrustpilotParam is extremely helpful and…
Param is extremely helpful and reliable. I don’t need to worry anything with his help.
Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!
5/5
TrustpilotProfessional property management
I recently had an issue in my flat that needed attention, and I must say, the management team exceeded my expectations in resolving it. Joynal from the management team was incredibly responsive and proactive in addressing the issue.Thanks to their prompt action and efficient management, the issue was resolved swiftly and effectively. I'm grateful to have such a reliable and responsive management team overseeing my flat. Highly recommended!
Hi Masha,Thank you for leaving this 5* review! We are pleased to hear we have exceeded your expectations, and thrilled that you will continue to recommend us in the future.
5/5
TrustpilotVery professional and sympathetic…
Very professional and sympathetic people! A great experience! Special thanks to Bethel, very understanding and helpful, always making sure that everything goes smoothly.Thank you!
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Bethel.
5/5
TrustpilotAlways very well and kindly assisted by…
Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!
Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!
5/5
TrustpilotAlways responsive
Always responsive, proactive and provide good advice especially important for me living Outside UK.
5/5
TrustpilotMany thanks to Spyros :)
Many thanks to Spyros! He is always very helpful and positive, and fast in replying to me. Your help is dearly appreciated!!
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros .
5/5
TrustpilotExcellent work from Priscilla Ogefere
Priscilla was very patient and reassuring all through. She handled the pressures coming her way well and helped to find prompt resolutions to the problems.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla.
5/5
TrustpilotSo far so good
So far so good! Alexandra has been really responsive and helpful with our tenancy
Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.
5/5
TrustpilotGreat Service
Popped into the West Hampstead branch and spoke with Rachel. Although we didn't manage to find anything this time, Rachel and the team were polite and helpful so I'd be happy to use them again.
5/5
TrustpilotSpyros is a great property manager who…
Spyros is a great property manager who managed to help me deal with account issues. Great work. Thanks a lot!
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words Spyros.
5/5
TrustpilotLiam Alwar is awesome
Liam Alwar is awesome, very responsive and polite. It has been pleasant communicating with him.
Hi Rachelle,Thank you for your review. We are thrilled to hear you were impressed with Liam's service, and that he made your property journey a positive experience. If you need any assistance in the future, please do not hesitate to get in touch.
5/5
Trustpilot5 start
I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience
5/5
TrustpilotBryony was very helpful with the boiler…
Bryony was very helpful with the boiler issue this morning thanks a lot!!
We're pleased you enjoyed a positive experience with our team. This is a great testament to Amy and Candice's knowledge and professionalism. We will be sure to pass your appreciation along to them.
5/5
TrustpilotGreat Staff and professional company
Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.
5/5
TrustpilotRachel Massey has been lovely to work…
Rachel Massey has been lovely to work with! Thank you and looking forward to you renting our flat
Hi Richard,Thank you for leaving us this feedback. We're pleased to hear Rachel has been a pleasure to work with!
5/5
TrustpilotI had a very pleasant experience with…
I had a very pleasant experience with John; they were very fast and responsive. Moving can be hard and stressful, so have someone who can ask you the most smallest questions too is the best relief. Also, I felt safe in the process. I had Sarah Ferreira and she was always helpful and made the experience better overall.
Hi Thea,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our team. It’s our goal to assist you every step of the way, and we're glad to know that we could make a positive impact. If you ever need anything in the future, we’re here to help.
5/5
TrustpilotVictor was very responsive and I have…
Victor was very responsive and I have nothing but good things to say about the moving experience
We're pleased to hear such high praise for Victor. We'll be sure to pass your feedback along to him, it will make his day!
5/5
TrustpilotDestini-Rikki changed my view to…
Destini-Rikki changed my view to letting agents, which group usually disappear right after letting deal is done. They indeed provided good service even after trade. Specified clear department / team for each sides of after-trade service. I sincerely wish such group can grow into a large company. Let’s see what they would do when move-out!
Hi Tianhao,We’re thrilled to have exceeded your expectations. Destini-Rikki appreciates the positive feedback on her dedication. Thank you for your well wishes and we hope you enjoy your new apartment!
5/5
TrustpilotExcellent communication and support
During my time working with Destini-Rikki while moving into Embassy Gardens, I had an exceptional experience with inventory reports, thanks to the unparalleled professionalism displayed by Destini-Rikki. The promptness of her responses to my queries was unmatched, and the detailed answers she provided made the entire process seem effortless. Her dedication to her work as a lettings administrator is truly commendable.Thank you!
Hi Aakash,Thank you for your glowing review of Destini-Riki. We greatly appreciate your feedback on Destini's professionalism, promptness, and dedication. We are pleased to know that Destini sets a benchmark for exemplary service. We will be sure to pass your appreciation along to her.
5/5
TrustpilotGreat company!
They offered great help in finding our flat. The team there made the challenging process of flat hunting simple and effective by paying close attention to our wants and preferences. They were always willing to answer questions and provide insightful commentary. They also helped with negotiations, documents, and guaranteeing a smooth move-in process. Their professionalism, understanding of the market, and attention to detail make them an excellent choice.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotShareen was very nice to us
Shareen was very nice to us. She did a very great job by helping us to find the best flat.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.
5/5
TrustpilotA huge thanks to Shareen!
Shareen is the MOST helpful person I’ve ever met. She is so kind, I can’t imagine working with anyone else!
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words Shareen.
5/5
TrustpilotLauren Melius is a star!
Lauren Melius is an excellent property manager. She answered all my questions swiftly and I had a wonderful experience overall
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lauren.
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
