Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
TrustpilotThe agency has been very helpful withβ¦
The agency has been very helpful with the tenancy process. Jackie Amponsah has made the process very smooth and helped me with the situation in my tenancy. I give her a 10/10.
Kranthi Β· 15 October 2024
Agent replied Β· 25 October 2024
Hi Kranthi,Thank you for your positive feedback! Weβre thrilled to hear that you had a smooth experience with us and that Jackie was able to assist you effectively throughout the tenancy process. We always aim to provide exceptional service, and your recommendation means a lot to us. If you need any further support, donβt hesitate to reach out.
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5/5
TrustpilotGreat Service - Victoria
Thank you to Victoria for being so helpful and patient! I really appreciate it - made the process much easier.
Mazen Β· 9 August 2024
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1/5
GoogleThey only care about signing the contract, and all actions are for the purpose of signing the contract. Apart from that, they are not responsible for any other issues after the contract is signed.
YINGHAO Β· 16 October 2025
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5/5
GoogleJohns have recently provided a thoroughly professional experience from initial listing all the way through to closing. Big thanks to Joe and all the Team.
Very highly recommend their services.
Elliott Β· 11 June 2019
Agent replied Β· 11 June 2024
Thanks for the review Elliott, really appreciate the feedback. Will make sure that Joe and the rest of the Canary Wharf sales team see your kind words.
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5/5
TrustpilotI'm really grateful for Liam Alwar
I'm really grateful for Liam Alwar. He is really easy going helpful warm heart person. He is kind and loyal. With him I can negotiate easily. He is the one in this company who can help me to solve my problem really fast. May Allah bless Liam Alwar.
Ozoda Β· 12 December 2023
Agent replied Β· 10 June 2024
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Liam.
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5/5
TrustpilotGreat smooth experience of finding myβ¦
Great smooth experience of finding my next home. Sam and Amy were a huge help in every step ππΌβοΈ
Danah Β· 19 August 2024
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5/5
TrustpilotReally helpful property managers for tenants
The most efficient, responsive and helpful property managers Iβve dealt with as a tenant - Olivia Wieteska got a recent request sorted very quickly and kept me updated throughout
RW Β· 21 November 2024
Agent replied Β· 24 December 2024
Weβre delighted to hear that Olivia provided such responsive and helpful service, setting the standard for property management. Thank you for your kind words!
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5/5
TrustpilotThank you Bryony Bowyerββββ
We recently run into a little problem in our flat in Bridgewater house and reported it. Bryony Bowyerββββ gave really quick response and fix the problem within 2 days. Thank you
θ‘ε€©θ΅ Β· 15 October 2024
Agent replied Β· 24 December 2024
Thank you for sharing your experience! Weβre happy Bryony was able to resolve the issue so promptly for you. If you need any further assistance, please do not hesitate to contact us.
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5/5
TrustpilotMy flat is nice and comfortable
Mohan Β· 2 June 2026
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5/5
TrustpilotA good experience
Th communication between me and Claudiu is very good. A very high efficiency of answering questions and making decision.
η½Everly Β· 6 August 2024
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2/5
Trustpilotdodgy estate agent
dodgy estate agent, very unprofessional they asked me to come to property viewing even the flat is not available to view they asked me to pay 2000 GBP as a reservation fee when I want to make an offer.
Ngtszman Β· 25 May 2024
Agent replied Β· 10 June 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
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5/5
TrustpilotProperty manager Bryony
Bryony and John's and Co, was extremely efficient and helpful with regards to a few hot water issues I had, as soon as I raised the issue, she got back to me immediately and had it resolved.
Sonny Β· 29 June 2024
Agent replied Β· 24 August 2024
Hi Sonny,We're pleased to hear Bryony was responsive and that she treated your needs with care and professionalism. We will be sure to pass your appreciation along to her. If you need any further assistance please don't hesitate to reach out.
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5/5
TrustpilotMr Michael Fadiora helps me to selectβ¦
Mr Michael Fadiora helps me to select suitable apartments according to my requirements and books view for me with detailed information provided. He is so nice and patient, thanks a lot for helping me apply for my dream rental.
Song Β· 23 May 2024
Agent replied Β· 10 June 2024
Thank you for feedback. We're thrilled to hear Michael's positive service enhanced your property search experience. We wish you all the best in your new home!
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5/5
TrustpilotGreat Service
We wished to extend our tenancy for an extended period whilst still midway through our current tenancy.Dealt with the renewals team at Royal Wharf who were swiftly able to liaise between ourselves and the landlord to reach an agreement.The experience was seamless and we're very happy with the outcome.
John Β· 22 October 2023
Agent replied Β· 11 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated.
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5/5
TrustpilotAlexandra is a professional agent
I recently had the pleasure of working with Alexandra and the experience was fantastic from start to finish. She made the entire process incredibly smooth and stress-free. Her professionalism, attention to details and friendly demeanor made a usually complicated process easy to navigate. She was prompt and clear in her communication, always available to answer any questions I had and provided valuable insights that helped me make informed decisions.
June Β· 28 June 2024
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5/5
TrustpilotGreat experience
I worked with Victoria and Leigh and they were both polite, professional and efficient. Great experience with them both!
Gabrielle Β· 1 August 2024
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5/5
TrustpilotNew Tenant
Both Vanessa and Marwa were extremely helpful throughout the whole process from start to finish. They answered all my question and queries very quickly!
Yasser Β· 30 April 2024
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5/5
TrustpilotSince relocating to my newβ¦
Since relocating to my new accommodation, Priscilla Ogefere has been exceptionally supportive, addressing all my questions and concerns. I highly recommend her!
Yasser Β· 5 June 2024
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5/5
GoogleWe got satisfied property here, and Sebastian Callow is really helpful all the time, respond to all the questions quickly and provide practically solutions. Great service!
Ruiting Β· 10 June 2020
Agent replied Β· 11 June 2024
Hi Ruiting,
Thank you so much for the positive review and kind words. We hope you enjoy your new home.
All the best,
Johns&Co Team
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5/5
TrustpilotAs an overseas client they did a greatβ¦
As an overseas client they did a great job helping me get my new apartment cleaned up, found good furnishing deals as well as finding me a tenant. Many thanks to all especially Paola, Marwa & Ivan.
Ahmed Β· 22 June 2023
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5/5
TrustpilotParam Virdeeββββ is very helpful
Param Virdeeββββ is very helpful. I feel so satisfied as itβs not the first time to have Param for my new property. Simply say when I see this name, I 100% count on Param so that I can chill and grab a coffee
Lok Β· 21 February 2024
Agent replied Β· 10 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Param's day!
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5/5
TrustpilotBethel Gamma
HI Bethel,Is indeed a good job for securing the new contract with the Tenant for our unit. We really appreciated your efforts and times. It is such a smooth experience. Especially with all the arrangements and documents need to be signed.
LUM Β· 31 March 2024
Agent replied Β· 10 June 2024
Hi Lum,Ensuring a smooth experience for our tenants is a top priority for us, and we're pleased that our efforts were appreciated. We understand that arranging all the necessary documents and signatures can sometimes be daunting, but we're glad we could make it a hassle-free experience for you. Don't hesitate to reach out to us in the future!
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5/5
TrustpilotFrom one J&C apartment to another
In the particular context of a landlord reducing the agreed length of a renewed tenancy agreement in order to ease the selling process, J&C professionals and, in particular, Joley Buckley, Luna Cooper, Fern Crawley, Pablo Irigoyen and Duncan Peacock made the organization of the transfer to another available similar apartment a walk in the park
Mr Β· 19 February 2021
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1/5
Googlevery unfair negotiation on deposit. disgusting behaviour. beware when renting with them.
Adel Β· 9 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
