Trusted Agent profile · London, Greater London

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John Payne London reviews

3.9

★★★★★ Good

210 reviews across 1 platform

1 Montpelier Vale, London, Greater London, SE3 0TA

John Payne's office in London, Greater London, at 1 Montpelier Vale, is rated 3.9 out of 5 across 210 reviews on 1 platform, including 210 Google reviews rated 3.9.

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3.9 / 5

210

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Very unprofessional. I don’t recommend this agents to anyone. Please stay away!!!

Sezer · 10 May 2022

Agent replied

Dear Sezer, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More

1/5

Google

Don't waste your time with unprofessional people,poor service,poor attitude,definitely not recommend..

Elveda · 10 May 2022

Agent replied

Dear Elveda, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More

1/5

Google

Extremely unprofessional and rude. Please avoid them at all cost

Toni · 10 May 2022

Agent replied

Dear Toni, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More

1/5

Google

worst ever company would never use again oz

Nareshh · 10 May 2022

Agent replied

Dear Nareshh, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More

5/5

Google

We recently finalised a property purchase and couldn't be any more happier. A great team of professionals. I would like to give an extra thanks to Oz from connells Stevenage who went above and beyond to get the job done supporting anyone …

Z · 4 October 2021

1/5

Google

Rude. And sneaky.. Stay away people!!

Serhat · 10 May 2022

Agent replied

Dear Serhat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More

1/5

Google

Drove all the way from London to stevenage Once at Connels Estate Agents, they make you wait at the door and then pass you a business card to call in, once I called in a gent answered and said sorry …

Alex · 4 October 2021

1/5

Google

Very sad experience :(

Марат · 10 May 2022

Agent replied

Dear Mapat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More

1/5

Google

The worse company Ive ever had to deal with. Very poor customer service, lack of response to either emails and phone calls, extremely unprofessional and extremely poor communication and the right hand doesn't know what the left hand is …

Michelle · 4 October 2021

5/5

Google

Recently divorced and wanting to start a new life in a new home was extremely exciting but, daunting. After a very pleasant, reassuring phone conversation with Andy McClelland (branch manager) and a reasonable valuation/selling price of my …

Sara · 4 October 2021

1/5

Google

Poor service, agents don't get back to you and force you to do a mortgage appointment before you are able to view any property.

Derylene · 24 March 2023

5/5

Google

The solicitors let us down with our purchase, and Ellen and Andy at connells helped us massivley where the solicitors didnt, and pushed for a successful completion.

Joshua · 24 March 2022

5/5

Google

The lettings team were fast and productive with getting my property on the market and finding me tenants. They achieved top market value for my property. Would HIGHLY recommend!

Craig · 9 January 2021

1/5

Google

The WORST estate agents I have ever had to deal with. I will never be visiting again. This lettings team is unprofessional, underhanded and sneaky. Terrible service.

Patricia · 3 December 2020

5/5

Google

Great service I really appreciate

Florence · 24 March 2023

5/5

Google

Nice

Joel · 20 March 2026

Agent replied · 20 July 2026

Thank you Joel! Wishing you well.

1/5

Google

Arranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.

Kelly · 29 July 2020

1/5

Google

Arranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.

Kely · 17 May 2020

1/5

Google

complete waste of time, lack of communication and not helpful

KM · 15 May 2022

1/5

Google

Arranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.

Kelly · 31 December 2019

1/5

Google

complete waste of time, lack of communication and not helpful

Kathy-mary · 25 March 2022

1/5

Google

Unprofessional . Rude. And sneaky. Wish i could put no stars. Stay away people!!

Jack · 9 January 2021

5/5

Google

Rating only, no written review.

Calmon · 17 December 2025

Agent replied · 31 December 2025

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Google

Rating only, no written review.

Michael · 1 December 2025

Agent replied · 31 December 2025

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about John Payne London

How many reviews does John Payne London have?

John Payne's London office has 210 reviews across 1 platform: 210 on Google.

What is John Payne London's rating?

John Payne London is rated 3.9 out of 5 across all 210 reviews, and 3.9 out of 5 on Google from 210 reviews.

Where is John Payne's London office?

John Payne London, 1 Montpelier Vale, London, Greater London, SE3 0TA.

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