Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unprofessional. I don’t recommend this agents to anyone. Please stay away!!!
Sezer · 10 May 2022
Agent replied
Dear Sezer, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More
★★★★★ 1/5
GoogleDon't waste your time with unprofessional people,poor service,poor attitude,definitely not recommend..
Elveda · 10 May 2022
Agent replied
Dear Elveda, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More
★★★★★ 1/5
GoogleExtremely unprofessional and rude. Please avoid them at all cost
Toni · 10 May 2022
Agent replied
Dear Toni, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More
★★★★★ 1/5
Googleworst ever company would never use again oz
Nareshh · 10 May 2022
Agent replied
Dear Nareshh, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More
★★★★★ 5/5
GoogleWe recently finalised a property purchase and couldn't be any more happier. A great team of professionals. I would like to give an extra thanks to Oz from connells Stevenage who went above and beyond to get the job done supporting anyone …
Z · 4 October 2021
★★★★★ 1/5
GoogleRude. And sneaky.. Stay away people!!
Serhat · 10 May 2022
Agent replied
Dear Serhat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More
★★★★★ 1/5
GoogleDrove all the way from London to stevenage
Once at Connels Estate Agents, they make you wait at the door and then pass you a business card to call in, once I called in a gent answered and said sorry …
Alex · 4 October 2021
★★★★★ 1/5
GoogleVery sad experience :(
Марат · 10 May 2022
Agent replied
Dear Mapat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More
★★★★★ 1/5
GoogleThe worse company Ive ever had to deal with. Very poor customer service, lack of response to either emails and phone calls, extremely unprofessional and extremely poor communication and the right hand doesn't know what the left hand is …
Michelle · 4 October 2021
★★★★★ 5/5
GoogleRecently divorced and wanting to start a new life in a new home was extremely exciting but, daunting. After a very pleasant, reassuring phone conversation with Andy McClelland (branch manager) and a reasonable valuation/selling price of my …
Sara · 4 October 2021
★★★★★ 1/5
GooglePoor service, agents don't get back to you and force you to do a mortgage appointment before you are able to view any property.
Derylene · 24 March 2023
★★★★★ 5/5
GoogleThe solicitors let us down with our purchase, and Ellen and Andy at connells helped us massivley where the solicitors didnt, and pushed for a successful completion.
Joshua · 24 March 2022
★★★★★ 5/5
GoogleThe lettings team were fast and productive with getting my property on the market and finding me tenants. They achieved top market value for my property. Would HIGHLY recommend!
Craig · 9 January 2021
★★★★★ 1/5
GoogleThe WORST estate agents I have ever had to deal with. I will never be visiting again. This lettings team is unprofessional, underhanded and sneaky. Terrible service.
Patricia · 3 December 2020
★★★★★ 5/5
GoogleGreat service I really appreciate
Florence · 24 March 2023
★★★★★ 5/5
GoogleNice
Joel · 20 March 2026
Agent replied · 20 July 2026
Thank you Joel! Wishing you well.
★★★★★ 1/5
GoogleArranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.
Kelly · 29 July 2020
★★★★★ 1/5
GoogleArranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.
Kely · 17 May 2020
★★★★★ 1/5
Googlecomplete waste of time, lack of communication and not helpful
KM · 15 May 2022
★★★★★ 1/5
GoogleArranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.
Kelly · 31 December 2019
★★★★★ 1/5
Googlecomplete waste of time, lack of communication and not helpful
Kathy-mary · 25 March 2022
★★★★★ 1/5
GoogleUnprofessional . Rude. And sneaky. Wish i could put no stars. Stay away people!!
Jack · 9 January 2021
★★★★★ 5/5
GoogleRating only, no written review.
Calmon · 17 December 2025
Agent replied · 31 December 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 1 December 2025
Agent replied · 31 December 2025
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.