Trusted Agent profile · London · Greater London

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John Payne London reviews

3.9

★★★★★ Good

210 reviews across 1 platform

1 Montpelier Vale, London, Greater London, SE3 0TA

John Payne's office in London, Greater London, at 1 Montpelier Vale, is rated 3.9 out of 5 across 210 reviews on 1 platform, including 210 Google reviews rated 3.9.

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3.9 / 5

210

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Robert · 20 November 2025

Agent replied · 20 July 2026

Thanks Robert!

1/5

Google

complete waste of time, lack of communication and not helpful

K · 3 June 2021

3/5

Google

Rating only, no written review.

Susan · 1 November 2025

Agent replied · 31 December 2025

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Callum · 20 October 2025

Agent replied · 20 July 2026

Thanks Callum!

5/5

Google

Rating only, no written review.

Neil · 20 October 2025

Agent replied · 20 July 2026

Thanks Neil!

5/5

Google

Rating only, no written review.

Selina · 20 September 2025

Agent replied · 20 July 2026

Thanks Selina!

5/5

Google

Rating only, no written review.

Blandina · 20 August 2025

Agent replied · 20 July 2026

Thank you😊😊 …

2/5

Google

Rating only, no written review.

Y · 24 May 2025

Agent replied · 24 March 2026

Thank you for bringing this to our attention. If you could email us at complianceresidential@connells.co.uk with more information we’d be glad to investigate further.

4/5

Google

Rating only, no written review.

Adesina · 24 March 2025

Agent replied · 26 August 2024

Thanks for leaving us a review Adesina!

5/5

Google

Rating only, no written review.

Nasrin · 24 March 2025

Agent replied · 24 October 2024

Thanks for leaving us a 5* review Nasrin!

4/5

Google

Rating only, no written review.

Christopher · 24 March 2024

Agent replied · 26 August 2023

Thank you for taking the time to leave us a review. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Trish · 24 March 2024

Agent replied · 30 December 2023

Thank you for leaving us a 5* review.

5/5

Google

Rating only, no written review.

Pyranhag · 24 March 2024

Agent replied · 30 December 2023

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Volodymyr · 24 March 2024

Agent replied · 30 December 2023

Thank you for leaving us a 5* review.

5/5

Google

Rating only, no written review.

D_calpito · 24 March 2024

Agent replied · 24 March 2024

Thank you for your 5* review.

1/5

Google

Rating only, no written review.

Irene · 24 March 2023

5/5

Google

Rating only, no written review.

Rahmat · 24 March 2023

5/5

Google

Rating only, no written review.

Roy · 24 March 2023

1/5

Google

Rating only, no written review.

Nguyet · 10 May 2022

Agent replied

Dear Nguyet, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very … More

1/5

Google

Rating only, no written review.

Ivan · 10 May 2022

Agent replied

Dear Ivan, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More

5/5

Google

Rating only, no written review.

Paul · 24 March 2022

Agent replied

Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.

5/5

Google

Rating only, no written review.

Karen · 24 March 2022

Agent replied

Thank you so much for taking the time to leave us a five-star review.

5/5

Google

Rating only, no written review.

Charlotte · 24 March 2022

Agent replied

Thank you so much for taking the time to leave us a five-star review.

1/5

Google

Rating only, no written review.

Anna · 14 March 2022

Agent replied

Dear Anna, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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