Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTracey Harvey from John Payne was a fantastic estate agent. She really showed her skills as a mediator. Thanks to her the sale was made easier.
Gatis · 22 May 2020
Agent replied · 17 June 2024
Thank you Gatis for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Tracey and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCan't say enough good things about John Payne. You simply won't find this kind of care and attention with any other agents (and we have tried them all in Greenwich). At the end of the day that's the only thing that matters when it comes to such a personal thing as real estate. You've come to the right place, so look no further!
Roman · 22 May 2017
★★★★★ 5/5
GoogleA very good experience! Many thanks to Glenn and the team for managing the sale!
XCompo · 22 May 2017
★★★★★ 5/5
GoogleProfessional and seamless sale of our cottage by the effective team at John Payne Greenwich!
Andy · 20 May 2022
Agent replied · 17 June 2024
Thank you Andy for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat quality properties and a friendly team. Worked mostly with Lauren who was supportive through the whole process.
Would definitely recommend!
Natasha · 22 May 2021
Agent replied · 17 June 2024
Thank you Natasha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHighly professional and responsive agents who did a fantastic job of selling my property. Experts of the Greenwich market. Highly recommended.
Commander · 20 May 2021
Agent replied · 17 June 2024
Thank you Commander Collins for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have used John Payne to both buy and sell a property (worked with several people but mostly with Abbey who was great). …
Yana · 9 October 2019
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Abbie and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDaisy & her team were great - we really appreciated their help.
Tom · 20 May 2022
Agent replied · 17 June 2024
Thank you Tom for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleOriginal review:
Be careful before buying a property from them.
I had agreed a price on a property they were marketing. Just before exchanging, …
Raf · 9 October 2018
Agent replied · 17 June 2024
Dear Raf. I have tried to contact you to discuss this. Rather than go into details on this forum, I have emailed you directly, but suffice to say, your version of events is quite different to my investigations. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExceptionally FRIENDLY service. Always an IMMEDIATE response. SOLD our house within days - OVER the asking price.
Tintinhydevale · 18 June 2021
Agent replied · 17 June 2024
Thank you tintinhydevale for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleWe sold our flat and bought a house through John Payne Greenwich. The experience was excellent - the agents were very professional and made the whole process as painless as possible. From putting the flat on market to final completion took only 4 months and everyone in the chain was well supported. I would happily recommend them.
Brian · 22 May 2018
★★★★★ 5/5
GoogleExceptionally FRIENDLY service. Always an IMMEDIATE response. SOLD our house within days - OVER the asking price.
Tony · 20 May 2021
Agent replied · 20 May 2026
Thank you tintinhydevale for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have used John Payne twice for our two flats in Greenwich. Once in buying a flat and letting it and once with letting only.Both times they have found us good tenants and have been extremely helpful with any issues we had. I would highly recommend John Payne both as letting agents and estate agents.
Anita · 22 May 2017
★★★★★ 5/5
GoogleThe staff at JP have been always helpful and professional since we bought a house in 2013 and for questions we had since on adding value to the property. When we came to sell they were the obvious choice, gave us a competitive commission rate and the house was sold within 4 days!
Andrew · 22 May 2018
★★★★★ 5/5
GoogleGreat experience dealing with Lauren
Gerald · 20 May 2022
Agent replied · 17 June 2024
Thank you Gerald for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAll good here. They had taken care of all things related to renting a place for me. Viewings and all paperwork done really good with professional care and approach. Quick contact and really flexible when it comes to everything. I recommend them to anyone looking for a flat to rent in Greenwich.
Piotr · 22 May 2017
★★★★★ 5/5
GoogleCannot recommend John Payne, Greenwich enough for their help and expertise when selling our flat. They work hard for you, continuously putting your property in front of potential customers, maximising it’s potential to sell. Really personable and honest. A safe pair of hands in a tricky market. Highly recommend.
Charlotte · 22 May 2019
★★★★★ 5/5
GoogleNice and easy conveyancing process.
Sold the house despite it being a difficult market.
Jonbsmith · 22 May 2020
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe booked a day of viewing flats in Greenwich with Daisy. She was very friendly, accommodating and informative. We did not have a car as we had come from abroad and she obligingly drove us around. We ended up buying one she had showed us …
Wendy · 9 October 2019
★★★★★ 5/5
GoogleHighly diligent and excellent service throughout from Daisy at John Payne. She was always on top of all the priorities and ensured a smooth process. I've usually had poor experiences in the rental market with estate agents but in buying my first property we had a high quality experience.
Matt · 22 May 2017
★★★★★ 5/5
GoogleReally good service from John Payne. Daisy our agent was highly knowledgeable on the property and the area and very prompt in providing additional information. She kept us informed throughout the process and from start to finish she was professional, efficient and honest. I would recommend them to anyone.
Rebecca · 22 May 2017
★★★★★ 5/5
GoogleJohn Payne were very professional from start to finish and have a very in depth knowledge of the Greenwich area we were buying in. They understood exactly what we were looking for and were a great help throughout the buying process. I wouldn't hesitate to recommend them to others.
Joanna · 22 May 2017
★★★★★ 5/5
GoogleThanks very much for the excellent service provided!
Tom · 22 May 2021
Agent replied · 17 June 2024
Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery professional and exceptionally responsive, would highly recommend.
Oliver · 20 May 2021
Agent replied · 17 June 2024
Thank you Oliver for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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