Trusted Agent profile · London

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John Payne London reviews

4.7

★★★★★ Excellent

223 reviews across 1 platform

227 Greenwich High Road, London, SE10 8NB

John Payne's office in London, at 227 Greenwich High Road, is rated 4.7 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.7.

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4.7 / 5

223

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

It starts with the Sales Team, who are very professional, give good advice and are patient when the market is flat. When a tenant is found, the Management Team takes over. They are just as professional and can be relied upon to handle any …

Paul · 9 October 2019

5/5

Google

As you can imagine finding a new place to live in London these days can be a daunting task to say the least. Myself and my wife had past experiences with letting agents in SE London but never felt they were catering to our full needs. We …

Kevin · 9 October 2017

5/5

Google

Had a great experience with John Payne Estate Agents in Greenwich. We were on a tight time frame and Fatos contacted us after an itial search to ask for more information. Within a few hours we had four viewings that Saturday and one …

Jackie · 9 October 2019

5/5

Google

I enlisted John Payne to sell my flat in Greenwich due to their in depth knowledge of the housing market in the area and found the whole team to be helpful and effective. They got the flat on the market very quickly, offered advice on ways …

Ellie · 9 October 2017

5/5

Google

I had been dealing with a number of other estate agents who did not seem to listen to our needs/wants and showed us properties below our standard which were above our budget. Our experience with Andrew at John Payne changed that completely, …

Jules · 9 October 2019

5/5

Google

I discovered John Payne after renting a property from them which we found via rightmove. Fatos at the Greenwich office who dealt with the process and has been amazing throughout, I have been very impressed with the service and found John …

Leila · 9 October 2019

5/5

Google

Thank you daisy and kat for a seamless experience!

Jennifer · 22 May 2020

Agent replied · 17 June 2024

Brlliant! Thank you so much for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I was very happy with the service I received at John Payne, particularly from Sue and Daisy. They were in regular contact, keeping me up to date on developments with buyers and were always patient, polite and helpful. I can thoroughly recommend them.

ANNE · 22 May 2019

5/5

Google

Excellent service from a professional and friendly team

Jen · 22 May 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I spent a long while looking for the perfect house and could not have been happier with the level of service and professionalism I received from the team at John Payne. From their patience and understanding of my needs during viewings to …

Rupert · 9 October 2018

5/5

Google

A top notch service from the the staff (Glenn and Daisy) of John Payne Greenwich in assisting me to find my dream home. JP listened to my requirements and only offered me viewings that suited my criteria and thereby not wasting anybody's …

Nash · 9 October 2018

5/5

Google

Daisy, Glenn & Matthew at John Payne were all superb throughout our property purchase through the agent. They were quick to respond and speedy to act, flexible, patient and supportive throughout the whole process. Couldn't recommend them enough! Thanks ! Tom

Thomas · 22 May 2019

5/5

Google

My husband and I have recently been lucky enough to buy our first home through John Payne in Greenwich. We were initially a bit nervous about the whole process and the prospect of potentially 'missing out' or being outbid in a competitive …

Hayley · 9 October 2017

5/5

Google

We have both bought and sold property through John Payne Greenwich, and found the branch staff to be very helpful throughout. Many thanks go to Andrew Castle in particular, whose great communication meant the process was made as stress free as possible.

Rebecca · 22 May 2017

4/5

Google

John Payne West Greenwich have been our agent of choice for managing the rental property we bought from them in 2015. Their sales, letting and management services have always been friendly, efficient and effective, securing good, reliable …

Jonathan · 9 October 2019

5/5

Google

We have bought and sold properties through John Payne over several years . The services have always been very professional and efficient. More recently we purchased a flat to rent. Andrew Castle handled the arrangements very well. He found …

Neil · 9 October 2017

5/5

Google

Personal, and responsive customer service. Gave good (flexible) advice on pricing and marketing. Were always on call when needed, and provided strong of screening buyers. We are very happy we've been able to sell our house to people who …

Kirsten · 9 October 2017

4/5

Google

Friendly, professional service. We went with John Payne due to their client list and they were proactive in getting potential buyers through the door. As first time sellers, they explained everything clearly and guided us through the selling process.

Izzy · 22 May 2018

5/5

Google

Daisy at John Payne sold us our new home in January this year and the service we received was superb. …

Susan · 9 October 2022

5/5

Google

Very positive experience with John Payne. They managed to sell our property quickly and efficiently. I found them easily approachable and questions from our purchasers were dealt with well. I would recommend using them above other agents in …

Tim · 9 October 2017

5/5

Google

I've used John Payne to both rent and sell my house and have been very impressed with their service in both instances. They're professional, reliable and worked hard to get our sale completed.

Helen · 22 May 2018

5/5

Google

We had a good experience with John Payne. Daniel Milligan, in particular, was very helpful and responsive. We have found a nice place to rent and we appreciated the support during the process.

Kirstin · 22 May 2018

5/5

Google

Rating only, no written review.

Ben · 29 May 2026

Agent replied · 2 June 2026

Dear, Ben V! Thanks for the great review! All the best, Customer Care Team

4/5

Google

For once we encountered an Estate Agents whose staff were 'on the ball' and whom we didn't need to chase all the time. Very professional and courteous service and communication was excellent.

Justin · 22 May 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Payne's Google reviews
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