John Payne London reviews

★★★★★ 5/5

Google

Very good experience with this agency in my property search. Jack Power was an outstanding estate agent with a very thorough knowledge of all details about each of the individual flats, which was very impressive and much appreciated. He was very organised, diligent and professional at all times.

Greg · 12 March 2025

★★★★★ 5/5

Google

I had the pleasure of working with Jack for the sale of my two properties in Woolwich. Jack was incredibly professional and knowledgeable throughout the process, and his colleagues also provided excellent support during the lengthy conveyancing process (thanks to Alison in particular). Jack and Alison were always available to answer my questions and guide me through the process, which made the experience much less stressful. I highly recommend Jack to anyone looking to sell their property.

Leicester · 1 October 2023

★★★★★ 5/5

Google

Can and Jack were very helpful with our house purchase, helping to chase the right people and apply pressure where needed. Their communication was great, too. They were always quick to respond and proactive in telling me what was going on.

Cameron · 16 April 2025

★★★★★ 5/5

Google

I had the pleasure of working with Jack for the sale of my two properties in Woolwich. Jack was incredibly professional and knowledgeable throughout the process, and his colleagues also provided excellent support during the lengthy conveyancing process (thanks to Alison in particular). Jack and Alison were always available to answer my questions and guide me through the process, which made the experience much less stressful. I highly recommend Jack to anyone looking to sell their property.

Michael · 16 June 2023

★★★★★ 5/5

Google

Absolutely outstanding service in selling our flat in a competitive market. Jack Power is the most personable estate agent we’ve ever met and was incredibly helpful throughout- from valuation, to discussing offers, to accepting. Honest and …

Becky · 10 May 2025

★★★★★ 4/5

Google

Jack was hugely helpful throughout our sale process. We were on the market for a considerable amount of time as we had offers fall through. Throughout that process Jack kept us updated and maintained positivity throughout the process.

Francesca · 16 April 2025

★★★★★ 5/5

Google

Jack and his team at John Payne Woolwich did a wonderful job and assisted the sale with great enthusiasm and commitment. I would recommend them to anyone selling in or around Woolwich.

Matthew · 16 April 2025

★★★★★ 5/5

Google

Just wanted to take a moment to highlight how helpful the John Payne team have been during a recent property transaction. Jack was such a support and guide through quite a tricky process - I really appreciated how communicative and caring he and the team were throughout. Wouldn’t hesitate to recommend John Payne and Jack in particular to anyone looking for local property experts!

Alice · 1 October 2023

★★★★★ 5/5

Google

I would warmly recommend Jack P. in the Woolwich John Payne Agency. He has helped me find my new place, has been prompt to connect & organise the viewings, super personable and obviously deeply cares & likes his job. The experience is stellar, in comparison with other biggest agencies in this postcode.

Alexandra · 13 May 2024

★★★★★ 5/5

Google

Faruq was extremely helpful with our move, fast replies and kept us in the loop with everything. Very kind and welcoming person Thank you so much.

KC · 17 May 2025

★★★★★ 5/5

Google

Jack and the team have been absolutely wonderful to work with and have been really instrumental in getting a difficult sale over the line for my property.

Isabella · 16 April 2025

★★★★★ 5/5

Google

We had a fantastic experience selling our house with Jack P. He was proactive, keeping us informed every step of the way, and his communication was always clear and timely. Jack’s friendly and knowledgeable approach made the entire process smooth and stress-free. We truly appreciated his dedication and would highly recommend him to anyone looking to buy or sell a property.

Iruni · 16 September 2025

★★★★★ 5/5

Google

Sales team did a great job selling our two-bed flat in Woolwich, securing two acceptable offers within a couple of months. After the first offer fell through due to circumstances outside their control, the team quickly secured a second offer from another buyer. Recommended for other sellers in the area.

Jonathan · 16 December 2025

★★★★★ 5/5

Google

Assistant manager Jack Power was consistently fantastic to deal with during my flat purchase, from the first phone call (and viewing the same day) until completion. He was polite, accommodating and never pushy; knowledgeable about the area; responsive and kept in touch throughout the process and coordinated well between the vendor, solicitors etc. Highly recommended.

Lucinda · 1 October 2023

★★★★★ 5/5

Google

Can Yilmaz was very personable, professional and knowledgeable when helping us buy our new place. It can be a daunting task but Can and Jack made it very seamless! Thank you for your persistence and responsiveness.

Mandeep · 17 September 2024

★★★★★ 5/5

Google

I had a very good experience using John Payne in Woolwich. Both Chris and Jack were excellent to deal with throughout my property purchase. They were very easily contactable and helped move the purchase along wherever they could. I couldn't recommend them highly enough!

Simon · 16 April 2024

★★★★★ 5/5

Google

Assistant manager Jack Power was consistently fantastic to deal with during my flat purchase, from the first phone call (and viewing the same day) until completion. He was polite, accommodating and never pushy; knowledgeable about the area; responsive and kept in touch throughout the process and coordinated well between the vendor, solicitors etc. Highly recommended.

Lucinda · 27 July 2023

★★★★★ 5/5

Google

I had a great experience with Faruq from start to finish. He was professional, responsive, and genuinely helpful throughout the whole process. Any questions or issues were dealt with quickly and clearly, which made everything stress-free.

Usaamah · 16 February 2026

★★★★★ 1/5

Google

The estate agent failed to remove sold signs from outside our block of flats. Very dangerous in recent high wind, a mother and child were almost struck when this one came loose.

Hannah · 19 March 2026

★★★★★ 5/5

Google

Me ane my wife foudn a 2-bedroom property in this summer. It is great to see John Payne's staff there. The sales team always reply quick and professional. Our agent is very responsible and always reply our enquries fast. Recommanded to everyone.

GEORGE · 16 December 2025

★★★★★ 5/5

Google

I met with Deja Bowens, she was fantastic, I love her communication and her commitment to her job. Many Thanks Ola

OlaJumoke · 25 February 2025

★★★★★ 5/5

Google

Excellent service. Jack responded very promptly. You could use them for buying a house. Thank you for helping my parents buy their first home in the UK. Excellent service. Especially thanks to Jack for the timely response. Highly recommended.

Ben · 13 May 2024

★★★★★ 5/5

Google

Brad, Katie and the rest of the John Payne team were fantastic from viewings all the way through to completion on my purchase. Highly recommended due to good communication, patience and a smooth experience.

Mdsparrow · 16 February 2026

★★★★★ 5/5

Google

We had a great experience with John Payne when selling our property. Daisy was really friendly and informative at our first appointment, and Jack handled the rest of the process seamlessly. They had a really good knowledge of the area, and were really proactive in their communication and keeping the sale progressing. Would recommend!

Rebecca · 13 May 2023