John Payne London reviews

★★★★★ 5/5

Google

John Payne east Greenwich were so helpful helping me find my dream home to rent! Thank you so much for your guidance, especially Hannah who went above and beyond helping me as I really needed all the help I could get. highly recommend!

Becca · 11 May 2025

★★★★★ 5/5

Google

Throughout the sales process, Sue was responsive and efficient. She liaised effectively with the various stakeholders to resolve queries as they arose and bring the sale to a successful conclusion. Thank you Sue!

Caroline · 13 May 2024

★★★★★ 5/5

Google

Excellent service and hospitality! The progress had to be pretty long eventually, but Sam kept me posted constantly and clearly, and always supportive. Much appreciated!

Mi · 24 September 2024

★★★★★ 5/5

Google

We bought our first property in Greenwich through JP East Greenwich and it has been a very positive experience. Susan Denny is super helpful and will go above an beyond to serve her customers, from aligning solicitors & brokers across the chain to recommending gardeners & painters :)

Lefteris · 13 May 2023

★★★★★ 5/5

Google

After consulting with a number of agents I decided to list my property for sale with John Payne. My point of contact Susan was absolutely fantastic, always providing updates, responding promptly to any emails and guidance to as to where we …

Simon · 8 October 2023

★★★★★ 5/5

Google

This was my first experience selling a house and I could not recommend John Payne highly enough. The team were fantastic and in particular Sue Denny couldn’t have done more to facilitate the sale. She was brilliant and went above and beyond! The service was professional, friendly and collaborative. I would use them again!

Gina · 22 June 2022

★★★★★ 5/5

Google

Sam Wilkins is a model professional. I have recently bought my first home. In what proved a long transaction process, Sam was courteous, friendly and knowledgeable from start to finish. I’d not hesitate in recommending him to anyone …

Claire · 8 October 2023

★★★★★ 5/5

Google

This was my first experience selling a house and I could not recommend John Payne highly enough. The team were fantastic and in particular Sue Denny couldn’t have done more to facilitate the sale. She was brilliant and went above and beyond! The service was professional, friendly and collaborative. I would use them again!

Tanzina · 13 May 2022

★★★★★ 5/5

Google

Sue is really helpful throughout the whole process. Whenever we have question, she's there for us and help us facilitate the whole process. She did a great job on communicating with both sides and always gets back to us on time. Really professional service!

Tim · 13 May 2023

★★★★★ 5/5

Google

Our experience with John Payne was absolutely excellent from the initial valuation and marketing through to completion. The whole team were friendly, professional and accommodating. Sue went above and beyond when we went ahead with the …

Rachel · 8 October 2023

★★★★★ 5/5

Google

Susan was in charge of my flat purchase and she really did her best and helped me all the way through for any matter. She was always available to answer my questions and updated me all along the process. Thanks again! Pierre-Adrien

P · 13 May 2023

★★★★★ 5/5

Google

Susan and the team at John Payne gave a fantastic service from start to finish and went over and above to keep me up to speed on what was happening throughout the whole sale process. I would highly recommend them. Thanks again.

Charles · 13 May 2023

★★★★★ 5/5

Google

John Payne is one of the most experienced estate agents in the Greenwich/Blackheath area. They know the local market very well and are very supportive throughout the process, end to end. We worked with Susan Denny in both our purchase and our sale and she is top notch - excellent in following up and always on the ball!

Gunes · 13 May 2024

★★★★★ 5/5

Google

We used John Payne to manage our property whilst renting it out and to sell it. Both were done excellently by John Payne and we’d definitely recommend them to others. On the sale side, Abbie Bullard was extremely dedicated and efficient in pushing our sale through and coordinating all the different people in the process - thanks a lot Abbie!

Dan · 22 June 2020

★★★★★ 5/5

Google

Sue was EXCELLENT to work with. She is professional and put all of my concerns at ease. Her email replies were also prompt and very thorough. I felt like I was being represented by someone who had my best interests at heart. Can definitely recommend Sue at John Payne!

Sadie · 6 June 2022

★★★★★ 5/5

Google

Sam Wilkins at John Payne was wonderful to work with! He was responsive and helpful at every turn. I felt that Sam really understood the pressures and nerves involved with purchasing a house and tried his best to make it easy.

Samantha · 16 July 2025

★★★★★ 5/5

Google

Sue Denny was absolutely fantastic with helping me all the way through the tricky sale of my flat (cladding issues & a completion date that fell through the first time). She was personable, responsive and always kept me up to date with the …

Rose · 8 October 2022

★★★★★ 5/5

Google

They gave us confidence throughout and we really felt we could trust them. We had a difficult sale with a first-time buyer unfamiliar with the processes. Matt Wright and his team, esp Abbie, were on it the whole 4 months from Offer to simultaneous Exchange & Completion. Before that they brought in a steady stream of viewings.

Nic · 6 June 2020

★★★★★ 5/5

Google

Ben and the team were excellent in helping us secure our new house. Viewing were arranged quickly, they were very responsive during negotiations and helped get the purchase through with the minimum of fuss. Highly recommended.

Alexis · 13 May 2023

★★★★★ 5/5

Google

Susan was great to work with. She’s been very responsive and helpful in moving the process along. Quite a few times being able to work with the seller to speed along access to information and resolving questions promptly. A delight to work with. Thank you.

Richard · 6 June 2022

★★★★★ 5/5

Google

Susan has been an absolute dream throughout the whole process! Her local knowledge and experience in the area made the house search very efficient and the support through the purchase process has been amazing. We can thoroughly recommend her and John Payne East Greenwich!

Dickon · 13 May 2022

★★★★★ 5/5

Google

I worked with Sue one of the sales managers on the sale of my home in Greenwich. She was very informative and supportive throughout. She was always accessible and never pushy and worked with me until we found the right buyer. Would recommend.

Mensah180 · 13 May 2022

★★★★★ 5/5

Google

I had great experience with this team. We found our property very quickly and the staff are all supportive, especially Daniele who helped us a lot. I would definitely recommend them to others.

Roya · 13 May 2023

★★★★★ 5/5

Google

I worked with Sue when buying my first flat. She was really flexible with the initial viewing and kept in touch throughout the process to provide any information needed. She was bright and friendly throughout and did what she could to keep things moving for a successful completion.

Hannah · 6 June 2021