4/5
GoogleI was very happy with the service provided by John d Wood with a short letting.
Agent replied · 15 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
John D Wood and Co Short Lets reviews
★★★★★
303 reviews across 2 platforms
15, Belgrave Square, London SW1X 8PS
John D Wood and Co Short Lets's London office at 15 is rated 3.8 out of 5 across 303 reviews on two platforms, including 96 Google reviews rated 4.8. The 207 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleFaron Sutaria were so helpful, great efficient service
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleIt is a pleasure to work with Keelie Field and everyone else I have had contact with at Faron Sutaria. Very efficient, professional and above all friendly and patient. Keelie did an amazing job finding us a great tenant. Looking forward to continue working with Faron Sutaria. Thank you so much!!
5/5
GoogleAfter viewing 100+ apartments, Faron Sutaria had the best to offer. I found my apartment from the first round of viewing with them. Wish I started there from the beginning. Special credit goes to Keelie. She puts her heart in her work, and she cares and this makes all the difference!
5/5
GoogleKeelie's absolutely fantastic and helpful. She understands your requirement and arranges everything efficiently. Definitely recommend her!
Agent replied · 15 June 2024
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
GoogleOverall a very good service from Katie Sweetingham and John D Wood!
Agent replied · 15 June 2024
Hi Chryssa, thanks for taking the time to leave a review and 5* rating. Best wishes, Mark
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleI was there after hours, but the front looks nice.
Agent replied · 15 June 2024
Thank you Viorel for your wonderful comments. Kind regards, Scott.
5/5
GoogleFaron Sutaria ideally placed for the lettings market in K&C, with a clear understanding of pricing structure. The team at Lower Sloane Street are very active and always a pleasure to deal with. I would highly recommend their services to both potential tenants and landlords.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
5/5
GoogleI have had a great experience with Faron Sutaria, in finding a flat. Charlotte especially has been wonderful, very helpful and fast. She helped me secure my beautiful new flat quickly, at a great price and with minimal issues. I would …
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleKeelie Field did a great job finding a good tenant for my mews house in difficult market conditions. Her professional, efficient and helpful approach enabled everything to go through quickly and smoothly. Thanks, Keelie, and Merry Christmas!
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Short Lets
How many reviews does John D Wood and Co Short Lets have?
John D Wood and Co Short Lets's London office has 303 reviews across two platforms: 96 on Google, 207 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood and Co Short Lets's rating?
John D Wood and Co Short Lets is rated 3.8 out of 5 across all 303 reviews, and 4.8 out of 5 on Google from 96 reviews, checked 9 October 2026.
Where is John D Wood and Co Short Lets's London office?
John D Wood and Co Short Lets, 15, Belgrave Square, London SW1X 8PS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.